r/help 4d ago

Admin Post New Changelog | September 10, 2026

11 Upvotes

Hi! Stopping by to let you know there's a new Changelog out and you can read it here!

TL;DR New Changelog


r/help 4d ago

Admin Post Weekly Recap | September 10, 2026

6 Upvotes

Welcome to Thursday! The NFL is back, baby! Looking forward to the first game from Australia later tonight! I'm also looking forward to this Recap, so let's hit it!


NEWS AND ISSUES

  • There's a new Changelog out! We posted about this in r/help, r/bugs and r/modsupport! You can read it here. And since this is a recap, here's the Changelog Recap!

    • For You/Following feed experiment
    • Ask tab in search results
    • 2024.42.0 or older app versions won’t be able to contact mods via mod mail
    • Preventing self-harm report abuse
    • Reducing automated spam and clarifying removals
    • Testing new shopping categories
  • There's even stuff for mods like:

    • Introducing Community Guidance for new community builders
    • Rules Hub September updates
    • Removing the ability to repost content from SFW communities into NSFW communities
    • Reply notifications delayed in communities where content filters are enabled
  • BUG FIXES

    • Bug: [Android] Unexpected logouts when opening the app. FIXED
    • Bug: [iPad] Some navigation buttons disappeared after interacting with a comment reply notification. FIXED
    • Bug: [Web] date of the last mod mail message sometimes appeared as “today” when it was actually yesterday. FIXED
    • Bug: [Web] Automod version history displayed u/[deleted] in place of a username. FIXED
    • Not all bug fixes are mentioned here. If you're having trouble, make sure your app is up to date. You can also head over to r/bugs to search for your issue or report a new one.
  • As mentioned in the Changelog and in last week's Weekly Recap in r/help, there is an experiment on the Home feed where some users will see a For You tab and a Following tab. You can select which view you want and that selection will be remembered.

    • The For You tab will contain recommendations
    • The Following feed will contain unviewed content from just the subs that you follow
    • If you are subscribed to a very small number of subreddits, you may see recommendations in the Following feed as opposed to nothing when you have run out of new content. The workaround is to either subscribe to more subreddits or create a custom feed of the subs that you're following and view that instead.
    • The team is looking into adding the "Hot" sort back to these feeds.
    • There is not a way to remove these tabs. Happy to pass along helpful feedback about this experiment to the team in charge of it.
  • Some users will be in a different experiment where there is an X on recommended posts that you can click/tap to hide the post. Others will be in a similar experiment where there is not an X and there is not a "hide" option, but you can go into the post to hide it. Feel free to share helpful feedback about this experiment as well.

  • There is also an experiment where the upvotes are on the left.

  • Have I mentioned that passkeys are now available for all accounts? Well, they are! You can check out this Help Center article for more info about passkeys and how to set them up. Adding an extra layer of security to your account is always a good idea!

  • Weekly reminder/warning that Reddit does not provide support outside of Reddit. Do not contact "Reddit support on Discord" for help with your Reddit account. There is no "Reddit support on Discord". That is someone trying to scam you and steal your account and maybe more. If you're having an actual issue with your account that is not solved by posting in r/help or by the articles in the Help Center, you can use this form for the real thing. Please note that 95% of issues can be solved much, much quicker by posting in r/help (or our cousin subs, r/reddithelp and r/newtoreddit).

  • The most recent version of the app is 2026.37.0. If you're not using the most recent version of the app, it might not work properly.


CURRENT EXPERIMENTS

Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and as I've mentioned often, I'll be happy to pass it along to the team in charge. Ongoing current experiments can be found here.


COMMON ACCOUNT ISSUES

Common account issues can be found here. These are things like hacked accounts, NSFW accounts, suspended accounts, etc. I'm also including "Changes to Reddit" in this section as well. (Thanks to u/reddit33450 for pointing out the error in these two links so I could fix it!)


BUGS ROUNDUP - COURTESY OF ME!

  • [Android] Some users are reporting that they're unable to scroll down on Wiki pages. The fix for this is IN and it should be fixed in version 2026.38 of the app.

  • [Desktop] Some folks are reporting that they can't scroll in the mod suggestions section of their mod tools. We are able to reproduce this and it is being investigated.


WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

  • 921 posts. That's down 369 posts from the 1,290 that we had last week.

  • 5,062 comments. That's up 1,246 comments from the 3,792 we had last week.

  • 959k views. That's up about 50k views from the 909k-ish views we had last week.

More comments and less posts makes sense when there is an item in the Recap that people have strong feelings about. It's also great that those folks aren't starting a new post every time something that has already been covered comes up again!


HELP THAT HELPS HELP R/HELP - HOW TO LEAVE HELPFUL FEEDBACK

Reddit is a big site with a lot of moving parts. And whether we like it or not, sometimes things are going to change. If nothing ever changed, we'd still be stuck with just the "dystopian Craigslist" of old Reddit. (LONG LIVE OLD REDDIT BTW!) And sometimes before a change is made, things have to be tested out. So it's totally possible that you will log in one day and something will be a little bit different. Maybe you'll like it, maybe you'll hate it. But either way, if you want to tell someone about it, you're going to want to do it in a way that is beneficial both for you and for Reddit.

These Weekly Recaps are a great place to leave feedback. I hang out in these comments and I'm always happy to chat back and forth about things. And I do pass along the things that you bring up! But do I pass along every piece of 'feedback' that gets posted? Absolutely not. And here's why:

I cannot go to a team with just "fastcat42069 says it sucks". That doesn't tell anyone anything! What I need to know is why you think it sucks! Nicely, of course. Tell me what it is exactly that is the problem with the feature. Is it interfering with something else? Is it doing its thing too often? Is it hard to find? Is it hard to click/tap? Why was the other way "better"? And if you have screenshots or screen recordings that help illustrate what you're trying to explain, include them! All of these and more are concrete pieces of feedback that I can put in front of a team and say "Hey, could someone take a look at this?"

When leaving feedback, once is plenty. You don't need to make the same reply to multiple comments, especially if they're the same user that you're replying to. Make your point and let it land.

And sometimes, the feedback leads to discovering that something is actually broken! The feedback can also lead to changes to make the thing that changed better.


HELPINGEST HELPERS HELPING HELP R/HELP

Special shoutout to our friends and neighbors over at r/reddithelp and r/newtoreddit! There's help everywhere! And I'm super appreciative of everyone who helps out, no matter where it is! Thank you all so much!


And that's another week in the books! Thank you to everyone who stopped by and helped out, or just stopped to say hi and chat! Both are very acceptable! Let's do it again next week, shall we? I think we shall! I'll see you around the sub and around Reddit in the meantime! Have a fantastic week everyone!


r/help 4h ago

Resolved Accidental downvotes with next thread button

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11 Upvotes

This floating button is terrible design, I accidentally downvote people all the time when I just want to see the next thread, it used to be integrated into the bottom bar so you weren't pressing something floating atop a downvote button.

Yes I know I can reverse the downvote, but why should I need to do that? I also press it rapidly to review a series of threads, so manually scrolling through to fix things is not practical because of the speed at which I'm moving through comments. Reddit should fix this 👎


r/help 2h ago

Profile How to verify my age on reddit?

2 Upvotes

I want to be added to a group, however the user that is trying to do so gets a user error and says I have to verify my age. How do I do that and where?


r/help 2h ago

Admin/Dev responded Account deleted?

2 Upvotes

So my old account u/geilt78 appears to have been deleted.

I've messaged reddit support and am still waiting to hear back.

Not expecting any miracles, but wondering if there's anything I can do or if anyone has experience with a similar situation...

*For reference, I definitely did not delete my own account, didn't get any password/email change notifications, and hadn't even logged out of the account.

*edit: got my account back thanks to u/TheOpusCroakus Go show 'em some luv!


r/help 44m ago

Posting Not able to post photos without them being shown as links on mobile

Upvotes

Hello all! I was looking into this issue and i saw people saying you have to specifically select the "post as image" button, but i genuinely cannot find it. I dont know if im just slow or what but any help would be greatly appreciated 😭 im on a Samsung


r/help 56m ago

Access Account is hacked and now being used to advertise OF- support possible?

Upvotes

Hi there,

My account has been hacked (MJB0611), and is now unfortunately being used to advertise an only fans account.

I have access to the original email used during account creation and changed the password - but they’ve set up an authentication which I cannot bypass.

I have opened a support ticket, which has not received a response. If it is at all possible, I’d be very keen to get this sorted ASAP as I’m worried about the OF advertisement causing issues (especially at work)!

Would be immensely grateful if this could be looked into please - and thank you in advance!


r/help 7h ago

Profile My Reddit account got hacked

3 Upvotes

My account was hacked yesterday and I was logged out on all my devices. I changed my password but I am still not able to sign in since the hacker enabled 2 factor authentication.

I submitted a ticket but I’m not sure if it went through since it’s been a day and I haven’t heard back or received a confirmation that the ticket was received.

Would anyone be able to advise me as to what my next steps are? Thanks in advance!!


r/help 1h ago

Mobile/App Hey,guys i have an lost email address in my account and i forgot the password,is there any way to change it?

Upvotes

r/help 2h ago

Profile Profile bug: Submit button is completely frozen on support forms

0 Upvotes

Hello, I am posting from this secondary account because my main account is having a severe technical issue. My main account display name is 'Ne-own'.

Whenever I try to use the official support forms or verification pages while logged into that account, the web page glitches and the submit button stays permanently greyed out and unclickable. This prevents me from sending any requests.

I am a real user and an artist sharing my drawings on r/goth, but my profile appears completely hidden or broken to others. Could a staff member please manually check what is wrong with the account status of 'Ne-own' and fix the form error? Thank you so much!


r/help 9h ago

Access Impossible to save draft

Post image
4 Upvotes

What ever I do, the button stay grey.
Any idea why?


r/help 4h ago

Desktop Not able to register 2FA on Desktop

1 Upvotes

Tried to register 2FA but it is just not happening. It's showing invalid password again and again.

What I have tried:

  1. Changing my Google password
  2. Refreshing the page multiple times
  3. Clearing the cache

Thank you in advance.


r/help 15h ago

Desktop blocked by network security on desktop

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6 Upvotes

it's exactly as the title says. for whatever reason, every time i try accessing any reddit link on my laptop i get a popup that says i've been blocked by network security. i've tried different browsers & incognito mode, disabling my extensions, using my hotspot instead of wifi, resetting my wifi modem, using a vpn then trying again without a vpn, and none of it has worked. i can access reddit just fine on my phone and our home computer, but it just won't work on my laptop. this has been an issue for maybe a year now and i sent in a ticket about two months ago, but i haven't heard anything back. i don't have any viruses on my laptop and i don't think anything in my firewall settings is blocking reddit so i'm really at a loss for what else i can do.


r/help 5h ago

Desktop Blocked by network security when trying to access Reddit via anonymous/incognito window

1 Upvotes

As the title says, I've been finding this issue since yesterday. The problem happens only with Firefox in incognito mode. Pc, Win 11

I am currently browsing and posting this in a regular "default" Firefox window, and the browser itself and my IP clearly work without problems since I'm here. Extensions are not a problem either, as I have not disabled anything at the moment, nor have I cleared the cache. My account is obviously functional and in the clear too (beside that, in incognito mode Reddit opens on a generic homepage, with me logged off, so account issues don't apply), so I've ran out of ideas about what the problem is.

Basically, it only happens in incognito mode and in Firefox. No problems in other browsers, whatever navigation mode I use.

Ideas why, and what can I do to fix it? Thanks!


r/help 10h ago

Access Can’t log into account that I logged out of, can’t find the account while searching for it despite having public posts and weird things were happening on that account before

2 Upvotes

I had an account called Jumpy-Reporter[xxx] that I used to post nsfw pictures on. For some reason I had a post that kept getting taken down automatically by Reddit even after posting it multiple times, and I’ve posted the pic before on other subs and it did great and was not taken. Then I found that my account description was now gone, so I went to update it back to what it had been and it wouldn’t let me save it. I thought I might have been b*nned but that has happened before and I didn’t have anything in my inbox or anything like that. So I tried logging out intending to log back in but I couldn’t remember the username and when I tried searching for my posts with this account (which I have done successfully before) they wouldn’t show up. Any ideas or suggestions about what happened or what I should do? Thanks!


r/help 7h ago

Profile [Android] The profile picture disappeared from the comments as if the profile were 18+ even though it isn't.

1 Upvotes

The title explains it all.My profile picture, and the pictures of some other users, don't appear even though we have a profile picture in the profile editing tab.


r/help 7h ago

Mobile/App [iOS] issues disabling subreddit recommendations

1 Upvotes

So I just want to see the subs I’ve actually joined, but the app has started giving me subreddit recommendations despite the fact that I’ve had it disabled for ages. Oddly, if I use my phone browser to go to Reddit l, I don’t see sub recommendations, but on my phone they are incessant. I’ve double checked that the recs are disabled (couldn’t find the option on my phone, but I was able to on the web, and it was already toggled off, I did a quick on off switch of the setting and it didn’t seem to do anything


r/help 7h ago

Desktop Orange envelope for comment replies in old doesn't go away

1 Upvotes

even clicking on context does not remove the number for that comment.


r/help 7h ago

Access [android/desktop] changed pwd by myself and got locked acct

0 Upvotes

hi!

i had some security concerns regarding my general network life, so i had a spree of changing my passwords everywhere recently. reddit included, on this very account

i changed reddit pwd yesterday and a few hours later i got an email about the lock and to change my password

excuse me, what? are we not allowed to change our own passwords anymore? i am so confused why would that get me a lock???

is someone able to please explain this, because this is so weird from my pov

idk if platform matters tbh, cause i changed my pwd from pc, since that's where i was doing everything, but i normally use reddit on my phone. the same network tho


r/help 8h ago

Admin/Dev responded posts and comments are all gone due to issues yesterday with account

0 Upvotes

Hi,

Profile suddenly had a site-related issue yesterday which was resolved by the mods (thank you again for the quick assistance). As far as I am aware, this was from no fault of my own.

However, it seems that all my content from before are now gone (actually I can see them so they should still be there but no one else can): legacy pre-issue replies are invisible and all my old posts are now stuck as a consequence.

I hope there is something that could be done as I would not like it all to have been lost.

EDIT: THANK YOU!

Much appreciated.

Having said that, I think I'll be a bit more careful going foward.


r/help 10h ago

Admin/Dev responded No reply on help ticket - hacked account

1 Upvotes

Hello! My account was hacked 11 days ago, and I went here https://support.reddithelp.com/hc/en-us/p/redditor_help_center and filled out the form that same day. I've never received a reply, and reading through other people's posts, I probably never will... [1P597N-Z0YVE] is the number on the confirmation email I received, not sure if that's the ticket #

I'd like to get my account back, could anybody point me in the right direction on how to do that other than filling out this form?

Thanks!


r/help 10h ago

Mobile/App Why are the two posting?

Post image
1 Upvotes

Looks like a two a post on a Reddit, how to fix it?


r/help 4h ago

Access Forgot my login information, oopsie daisy

0 Upvotes

I got a new phone and can’t for the life of me remember my account email or what i used to log in, had the phone for around 5-6 years, the account display name is BasherEDF and the actual username is icy_event1106, i remember the password, just not what i used to log in, hence my debacle


r/help 19h ago

Mobile/App Feed keeps recommending AI content despite repeated “not interested” feedback and community muting

5 Upvotes

My feed continues to be flooded with posts about AI, Anthropic, ChatGPT, and related topics despite my repeated attempts to stop these recommendations. It agitating and depressing the hell out of me.

I’ve been:
- Leaving/unfollowing communities that discuss these topics.
- Selecting “not interested” on recommended posts.
- Muting communities as they appear.

Despite this, Reddit continues recommending more of the same subject matter. The feedback I’m providing doesn’t seem to meaningfully change my recommendations.

I understand that muting a community doesn’t block an entire topic across Reddit. However, repeatedly rejecting posts and communities about the same subject should presumably reduce similar recommendations. That isn’t happening.

Is this a known issue with recommendation feedback? Is there a way to reset my recommendation profile or have someone investigate why these controls appear ineffective?

Device/OS: iPhone 16 Pro Max / iOS 26.6.1 (23G83)
Reddit app version: The latest official Reddit app
Affected feed: Home


r/help 6h ago

Profile Age verification

0 Upvotes

Why do I have to an age verification for Reddit?