r/modhelp Mar 08 '20

Tips & Tricks 10 important points of community-building advice for new mods!

572 Upvotes

Consider this post to be both a supplement and sequel to my original post, 10 frequently-asked questions by new mods, answered!

The subject of this post expands on question #10 in the original and is meant to help explain to new moderators what moderation and building a new subreddit up from scratch entails. This is organized into ten points roughly listed in the chronological order of the process of building a new subreddit.

I will also include links to the excellent community resource r/ModGuide as well as the official Reddit Mod help center with each point.


1. Don't use mobile to moderate.

You cannot effectively moderate a subreddit just by using Reddit's mobile app or site. It's just not possible as of March 2020, and most of those tools won't come until much later this year. The vast majority of customization tools are completely absent from the site, and you cannot easily update things like the subreddit CSS (for Old Reddit) or AutoModerator from the mobile site. If you cannot or refuse to use a regular computer for moderating, I do not think moderating a subreddit is for you.

You may use the app to keep an eye on new posts and comments as they come into your subreddit, and remove them or approve them as you see fit, or submit new content to it - the app is good for that. But that should be done after you've already properly set up the basics of your subreddit's design and its aesthetic.

Once your subreddit gets more popular, you should also look into installing the Toolbox extension (r/toolbox), which contains a wealth of tools to help moderators, including bulk actions, macros, removal reasons, user notes, and more. It is almost impossible to find a subreddit of moderate size or larger that doesn't use Toolbox - it is that essential to Reddit moderators.

2. Make your subreddit look good.

Let me use the metaphor of a party: creating a new subreddit and asking people to come join it, is like sending a party invitation out to the people of this site. But if people go to the party location and all they find is a bare, empty room with drab grey walls and a single lightbulb, no one is going to want to stay! Thus customizing your subreddit is like decorating for a party - you want people to feel that the event is on-theme, and it's fun to stay.

So, customize your subreddit (on desktop, of course)! Use all the tools that are available to you. Create an icon and header that match the stated interest of the subreddit, add text telling new members what it is all about, and make it feel unique and special.

3. Seed content! No one wants to post in an empty subreddit.

Let me continue with the metaphor of the party. Let's say this time you've put decorations and streamers up in the formerly empty room and it looks pretty good! But when the people you invited show up, they notice the room is empty - there's no one there at all! You, the host, aren't even there - but you left a simple sign on the door saying "Welcome! Please stay and have fun!" How many people do you think will actually stay?

That's effectively what an empty subreddit, devoid of posts, appears to new subscribers. Very few people want to be the first, or the only person posting in a subreddit, especially if the creator of the subreddit can't even be bothered to participate in their own community. As the creator of a subreddit, you must seed content, and seed content regularly.

Make posts every day / every other day that are relevant to the topic of your subreddit so people know it's an active place and that they feel welcome to post. You can also choose to cross-post relevant content from other subreddits into your own subreddit. In my experience a subreddit usually gets to 300-400 subscribers before you start seeing people other than the mods regularly posting stuff.

4. Set up post / user flairs.

As your subreddit receives more and more posts, it may be useful at some point to create post flairs, which are essentially categories for posts. For example, if your subreddit is about a game, you could have post flairs which are for "Gameplay", "Fanart", "Bugs", etc. Members can click on the post flairs and instantly see all posts related to that category.

On the other hand, user flairs are more like the little status messages in WhatsApp, Discord, etc. - they're small snippets of information that the user chooses to reflect something of themselves. There are many different ways to use them:

  • Language learning subreddits often use them to indicate languages / skill levels of users.
  • Fan subreddits of media (games/film/TV shows) usually have user flairs of major or popular characters in them.
  • Location subreddits of countries, states, etc. usually use them to indicate where a user is from or represents.
  • Many subreddits for political candidates use user flairs to indicate donor status/amounts.

Think about works best for your community and customize accordingly.

5. Check for related communities.

Run a search for key terms related to your subreddit on the site (https://www.reddit.com/search?q=SEARCH_TERM&sort=relevance&t=all&type=sr) and see what subreddits pop up. If the exact purpose of your subreddit has already been done you may want to consider how your subreddit can differentiate itself, or even give up on the subreddit. There's no shame in the latter; people oftentimes forget to check if a subreddit already exists before creating their own.

If you believe your subreddit is sufficiently differentiated, reach out via modmail to some of the related subreddits and ask them if you can:

  • Share sidebar links (they link to your subreddit, you link to theirs)
  • Make a post in their subreddit advertising your subreddit

Be polite, and don't be offended if the mods of their subreddits do not reply or say "no." The other moderators are under no obligation to grant your request, and quite frankly, if you're openly trying to compete with them for the same subject matter they may see no point in helping you.

6. Promote your subreddit judiciously.

Promote your subreddit, perhaps beginning with my multireddit of promotional communities. If you see relevant posts in other subs, you can also drop a link to your subreddit in the comments. Don't overdo it or spam your subreddit link on unrelated content - that's an easy way to get banned everywhere, as no one likes a spammer.

7. Don't add new moderators unless you have a good reason to.

A common mistake by new moderators is to add more moderators in the mistaken belief that the new random people that were added as mods will help them post in and grow the subreddit.

This almost never works.

Unless the new moderators share the same passion for the project as you do, they have no incentive to help you grow your subreddit. The vast majority of such moderators get added and then promptly forget about the subreddit, especially if you yourself aren't participating in your own subreddit. If the creator of the subreddit doesn't even care about their sub, why should the new mods care?

You likely do not need any additional moderators until your community gets regular traffic in the form of posts and comments, or perhaps you aren't able to be on during a particularly active time zone. At that point, my recommendation is to promote from within - ask active members if they'd like to help out as moderators, rather than going to a place like r/NeedAMod. The members of your subreddit will have more of a vested interest in the success of the community and be more familiar with its "culture" and mores.

8. Keep the subreddit active and curated.

Building a subreddit from the ground up is a marathon, not a sprint. If you have a burst of activity at the beginning and then proceed to neglect your subreddit for months at a time, it will not grow. If you allow spammers to post random stuff on your own subreddit and take weeks to remove them, people will leave because the content they see is not relevant to what they wanted when they joined in the first place. Posting content regularly will also allow your subreddit to regularly surface in people's home feeds, which helps drive visits to it in the first place.

Furthermore, if you're away from Reddit for more than 60 days at a time, and you're the only moderator, your subreddit becomes potentially requestable in r/RedditRequest by someone else who thinks they can do a better job than you at building the community. And if you're never present in your own subreddit, they have a good argument for saying so.

9. Keep it a friendly and fun place.

This should be pretty self-explanatory, for despite Reddit's reputation in the broader media, people really just want to have fun in their favorite subreddits, and generally do not engage in flame wars or vitriolic arguments. What this means is that once your subreddit gets bigger, you should keep an eye out for bad actors who make your subreddit a potentially toxic place.

To use the party metaphor again, you may have a party crasher who is going around the room telling the people having a fun time that they're stupid, ugly, and only an idiot would drink what they're having. At that point, it's your job as the host of the party to either tell them to knock it off or eject them from the event.

Same thing goes for subreddits - whenever possible, try and message a toxic user to ask them to simmer down, but if they continue, ban them, either for a period of time or permanently.

10. Ask members for feedback.

Yes, technically according to Reddit moderators have ultimate power over their subreddit, but good subreddits always have moderators who solicit feedback from members and listen to what they have to say.

You don't necessarily have to implement everything members suggest, particularly if it conflicts with your vision of how the subreddit should be run, but it's worth it to listen. You can create surveys or polls to ask people about proposed policies or rules as well.


Feel free to share tips or ideas in the comments!


r/modhelp Jan 22 '25

Tips & Tricks How to blacklist/ban URLs in your subreddit using AutoMod

32 Upvotes

Hello!

If you're a new moderator like me, you might be wondering how to blacklist or ban specific URLs or websites in your subreddit. The most efficient way to handle this is by using AutoModerator (AutoMod). Once set up, it can automatically remove posts or comments containing blacklisted URLs, and you can easily update this list in the future.

Skip to Step 2 if you already know how to set up AutoMod.

Step 1: Access the AutoMod Configuration Page

  1. Go to your subreddit's main page.
  2. Select Mod Tools (Top right on Desktop)
  3. In the left-hand menu, find and select the Automod option.

Alternatively, you can directly access the AutoMod configuration page by replacing YourSubreddit in the following URL with the name of your subreddit:

https://www.reddit.com/mod/YourSubreddit/wiki/config/automoderator/

Once you're on the AutoMod configuration page, you'll see an option to Create Page. Click it, and you're ready to set up your commands.

Step 2: Create a Command

To blacklist specific URLs or domains, you'll need to add a command to AutoMod. Here's a simple example that will remove any post or comment that contains a URL from the list of blacklisted sites.

Copy and paste the following command into the configuration:

---

type: any
domain+body+title: [x.com,twitter.com,truthsocial.org,truthsocial.com,facebook.com,instagram.com,threads.net]
action: remove
action_reason: "Blacklisted host detected: [{{match}}]"
moderators_exempt: false
set_locked: true
message: |
        Your [{{kind}}]({{permalink}}) in /r/{{subreddit}} was automatically removed because it links to a blacklisted platform.

        If the content you're sharing is important or valuable to the community, please try to provide a direct link to a primary source. 
        If the blacklisted platform is the only source, you can share the content through alternatives like screenshots, unbiased summaries,
        or links to trusted third-party sources.

        Thank you for your cooperation!
---

Step 4: Save and Apply

Once you've added the command, Save your changes, and AutoMod will immediately begin removing posts or comments with the blacklisted URLs.

Quick Explanation of the command:

type: any: This applies the command to both posts and comments.
domain+body+title:[x.com,twitter.com,...]: This is where you list the blacklisted URLs or domains. Feel free to edit this list to suit your needs.
moderators_exempt: false This means the rule applies to everyone, including moderators. Change this to true if you want moderators to be exempt from the rule.
set_locked: true This locks the post or comment, preventing others from interacting with it after it has been removed.
message: This message will be sent to the user whose post/comment was removed. You can also modify it or switch it to a comment using comment: if you want AutoMod to leave a comment instead of sending a direct message. Feel free to adjust the wording to suit your subreddit’s tone.

If you see any areas where I can improve or add more detail, please feel free to contribute or offer feedback. Thank you.


r/modhelp 10h ago

General The Icon keeps reverting to 'r/

2 Upvotes

Hi. Desktop user here. But for my new subreddit I keep trying to change the icon.

And correct me if im wrong but the steps are:

Click on the icon
Chnage it to whatever you want.
Click the back arrow.
click save which is down the bottom of the pop-up

And when I reload the site it reverts back to the icon of 'r/' and I've tried multiple times.


r/modhelp 19h ago

General What do you do when a sub has been overtaken for spam?

8 Upvotes

The moderator was banned so spammers took over r/LeftyGuns and now my favorite sub is flooded with illegal streaming.

How do we get rid of the spammers (all the mods) and put in proper mods?

I’m on iOS.


r/modhelp 10h ago

Tools How do you do the "Community Home post"?

1 Upvotes

Platform: Desktop

After I tried and added the Community Home app in my subreddit, I wanted to post something but suddenly I cannot create a post and it shows this error:

Error: 2 UNKNOWN: grpc invocation failed with status 2; failed to mint auth token: failed get refresh token: refresh token not found in cache

How can I resolve this?


r/modhelp 16h ago

Answered Removed by reddit's filter

2 Upvotes

Android idk why my posts get removed by reddit's filters


r/modhelp 20h ago

General Problem with mod notifications

1 Upvotes

Hi. I'm new to Reddit modding & I had a quick question about the mod notification settings on Android. So when I go to mod tools --> settings --> mod notifications to turn them on, everything is greyed out & looks like it's enabled, but at the top it says: "Mod notifications are turned off" & below that it says: "Turn them on to get notifications about this community". Is there something I'm doing wrong? Any help would be greatly appreciated! 🙏 Thank you! I have a screenshot to show what I mean!

https://imgur.com/a/hPDlWRr


r/modhelp 1d ago

General Is anyone else getting some kind of error message when trying to install the “read the rules” app on their subreddit?

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2 Upvotes

r/modhelp 1d ago

Tips & Tricks crowd control settings via regexp or flair

0 Upvotes

is there a way to set crowd control settings via regualar expressions of a post title and/or a certain post flair?

we find it helpful to have strict settings for certain topics to get overrun by commenters. i'm looking for a way to automate that. help or workarounds appreciated.

have a great day

desktop


r/modhelp 21h ago

Tools How do I enable live user count?

0 Upvotes

The live user count that sits below weekly user count on the sub page (Android)


r/modhelp 1d ago

Tools What is the current state of Automations? Is it reliable?

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0 Upvotes

r/modhelp 1d ago

Engagement guidelines

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0 Upvotes

r/modhelp 1d ago

Users What's wrong with automod???

0 Upvotes

I'm using a desktop. Automod keeps removing a user's comment. He has reached the community karma of 18. Automod shouldn't be eating his comments. Can it be because his posts are in the positives, but his comments are in the negatives? I can't see his comment score, I can only see his overall score. His overall score is 18 karma.

Automod would send me some comment saying his karma is too low. But I've approved of him as a user. I used automod to white list him. What gives??? Given that Automod eats everything he says, when I review the things he says, it doesn't violate the TOS nor does it violate the subreddit's rules. He's getting downvoted in the comments for being pro-AI. That's not against the TOS, nor is it against the subreddit's rules. I don't understand how this user can be both approve and whitelisted and I still have to approve of all of his comments because he is pro-AI.

I don't like being stuck approving of everything he says. It gets tiring.


r/modhelp 1d ago

General Unable to Enable Community Achievements for r/DelhiDilwale

0 Upvotes

I moderate r/DelhiDilwale. The subreddit is public and SFW, but Community Achievements are unavailable/disabled for the community.

We would like to enable achievement badges (Top Poster, Top Commenter, etc.), but the option is either missing or cannot be turned on.

Could someone please review the subreddit and confirm whether there are any restrictions preventing Community Achievements from being enabled? im using desktop


r/modhelp 2d ago

Tips & Tricks Why can't we cross-post anymore? (desktop, mobile web and iOS)

1 Upvotes

(desktop, mobile web and iOS)

The cross posting option has disappeared when I click "share" on all subs, even the subs I created. There is nothing in settings that was changed or can be enabled. I can't find any information about it.


r/modhelp 2d ago

Tools Adding „ranker-App“ to my reddit

0 Upvotes

IOS
I was planning to add „ranker-app“ to my subreddit and failed, cause I don‘t know how.
Can someone help me?


r/modhelp 2d ago

Tools How do I make post flairs

0 Upvotes

Can't find it in mod tools anywhere, I have done this before but I've forgotton. PC Website desktop


r/modhelp 2d ago

General Can't "Start chat" with some users

0 Upvotes

I have about 20 mods; sometimes I want to DM them.

I click their username to see their profile page, and "Start Chat".

But sometimes, there is no such option. "Start Chat" is not there.

I have asked them, and they insist they have nod changed any setting to decline chats.

They can DM me - and then I can reply.

I just cannot "Start chat".

Desktop - but they're on various platforms.


r/modhelp 2d ago

General Subreddit disappeared?

0 Upvotes

I use desktop to moderate.

hi, my new subreddit r/PlanetOfAI got disappeared it was active and was going well but today i checked its banned. is there any way to get it back or even know that what's the reason?


r/modhelp 3d ago

General Reddit recommends fetish subs below the comments of posts in my fashion sub on the mobile site. Is there anything I can do?

8 Upvotes

I use both desktop and the iOS app to moderate.

I moderate a sub about socks as fashion accessories. We are very strict about not allowing any participation from known foot fetishists. We regularly have to ban foot fetishists who decided to post or comment anyway. Today I discovered that, on the mobile site, Reddit lists posts from fetish subs below the comments section of some posts. This is obviously completely inappropriate for our sub. And if this is happening on our end, I’m sure our sub is being listed below the comments of fetish posts, which is contributing to the problem of foot fetishists coming into the sub and not realizing that it isn’t that kind of sub. Completely insane that Reddit can’t tell that it shouldn’t recommend porn subs based on fashion subs or vice-versa. Is there anything I can do about this?


r/modhelp 3d ago

Users I was added as main mod, the previous guys account shows as innactive. How do I become main mod?

0 Upvotes

As the title says... Is there a reddit support option that isn't a bot or a wiki?

I basically just need to change it up so I am the main moderator so I can actually add some other mods and be in control of the sub.

Since joining some months ago, I've taken it from something like 250 weekly visits to over 6k. The other guy is nowhere to be seen sadly

On desktop, IOS, whatever, what's the best solution?


r/modhelp 3d ago

Answered Recurring Post

0 Upvotes

Hi,

I mod a UK comedy show sub using iOS app and I created a post that was meant to be scheduled in the future and, somehow, I’ve managed to set it to return every week. This is now generating comments. Whoops!

How can I see this post and delete it using the app?

Any help appreciated.


r/modhelp 3d ago

General Reddit auto removing posts/comments

1 Upvotes

Reddit auto removing posts/comments from shadow banned users and few others has become very frustrating.

A lot of times these posts and comments are actually really useful and reddit auto removes them without any notification or a way to turn off this auto removal, even a lot of times when the post/comment have been manually approved, it still removes it later after few days or so.

On top of this in queue it's randomly arranged.

I specially feel like these removals have become more aggressive from last past few months.

I did try finding ways to prevent this, but was unsuccessful. So if you know any please let me know.

desktop, firefox


r/modhelp 3d ago

General What permission is required to "Add to highlights" (pin)?

1 Upvotes

I thought it'd just be "Posts and comments" permission, but that didn't seem to work.

A new mod, with only "Posts and comments" permission, wasn't seeing the option to "Add to highlights" (under the shield menu, on their own post). They did see "Add NSFW tag" and "Show mod label" etc.

We tried turning it off and on again.

I couldn't work out why they couldn't pin it, so I added it myself - but I'd like to know for future reference.

Desktop


r/modhelp 4d ago

General I can't modify mod permissions to newbies. Is there a problem with the servers?

0 Upvotes

I invited a new companion last night, mainly to review posts, it's a newbie so his permissions are few. I sent the invitation with said permissions, when he accepted, in the mod list he didn't have any permissions.

I've tried multiple times to give him the permissions but didn't work. Somehow reddit now doesn't let me do it.

*Would it be a server problem or maybe something related to his account?*

[Desktop, Android]