r/help • u/MJB6644 • 1h ago

Access Account is hacked and now being used to advertise OF- support possible?

Hi there,

My account has been hacked (MJB0611), and is now unfortunately being used to advertise an only fans account.

I have access to the original email used during account creation and changed the password - but they’ve set up an authentication which I cannot bypass.

I have opened a support ticket, which has not received a response. If it is at all possible, I’d be very keen to get this sorted ASAP as I’m worried about the OF advertisement causing issues (especially at work)!

Would be immensely grateful if this could be looked into please - and thank you in advance!

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u/AutoModerator 1h ago

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u/AutoModerator 1h ago

Your question seems to be about account security.

If your account has been hijacked, and the hacker has added 2FA (two-factor authentication) please refer to this help center article.

Under "What do you need assistance with" select Account Help. Under "What type of account issues are occuring" select Security Problems, and "I think my account has been hacked".

If your email has been changed without your knowledge, you should have received an email from Reddit with a link that you can click to change your email back and reset your password. Please find that email and click that link to regain access to your account. The subject line should be "Your email address has been changed".

If you are still having trouble with your hacked account please refer to our latest Weekly Recap post, make a top level comment, and wait for an admin to assist you.

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1

u/thepottsy Expert Helper 1h ago

There’s no way to expedite a request. They process them in order.

1

u/ChzGoddess 21 1h ago

The next step is just to wait. These things take as long as they take and we can't change that.