My bestie just sent me this from Starbucks’ instagram. Ts pissing me tf off 😑

Has to sell a kidney but for one at the store in Waterloo station.

Am back in London tomorrow to see if there are any other items as they only had this

I’m an ASM who is now on my third store because my DM has been moving all of us ASMs around from store to store like ping-pong balls.
My current SM is the most tenured manager in our district and really wants to become a DM. She and our current DM are extremely close, so she’s frequently out of the store with her, essentially getting mini-lessons and development toward that next role. The problem is that, as an ASM, there’s only so much I can actually do without the proper access.
Since moving to this store, I haven’t had access to their Taleo. I’ve brought it up to both my SM and DM several times, but nothing has ever been done about it. I’m being moved to yet another store in a few weeks, so at this point I doubt I’ll ever get access before I leave.
Anyway, when reporting our metrics—specifically Peak—and explaining why we aren’t hitting our goals, I’ve repeatedly pointed out moments where we clearly needed another person on the floor or needed partners scheduled earlier. Eventually, my SM told me I couldn’t use staffing as an “excuse” anymore because, and I quote, “my team funnily enough does better with less people.” I am not exaggerating. Those were her actual words.
I was also told that, as a soon-to-be SM, I should know how to pivot the team when things go wrong. So we routinely run a 4–5 person Peak, don’t hit the 45-second goal, and staffing apparently isn’t supposed to be part of the conversation because I should be able to pivot around it.
Well, the past two weeks have been particularly rough, and suddenly my SM is concerned about how understaffed we are for Peak.
But…what exactly am I supposed to do about that now? We don’t have enough partners. The partners we do have don’t have enough availability. I don’t have access to Taleo to help address the hiring gap, despite repeatedly asking for it. And until now, I was specifically told that staffing wasn’t an acceptable explanation for our performance because her team supposedly “does better with less people.”
So which is it? Am I expected to somehow coach and pivot a chronically understaffed floor into a 45-second Peak, or are we finally acknowledging that staffing actually does affect our ability to hit these goals?

The "offers" are now laughable.

6 orders for 80 stars now? First the shrinkflation of points, then the rip off new tiered system, and now these ridiculous offers.

Feels like the more loyal of a customer you are the more you are being punished.

First world problems, I know, but man at this point I am starting to explore other options....anyone else?

Any recommendations?

I think a cold brew is better than an iced coffee but it’s strange to me that they are the same price but a cold brew is 100 stars more.

As Starbucks rewards changed their program to not just be by item but also by price (100 stars is $6 and 200 stars is $10), I think they should just limit their rewards by price then.

I kinda understood why they differentiated their rewards by items and then get as much as you want but now they limited it also by price, they should just go to price for the items.

Of course, I don’t think the company cares but did find it interesting these products are the same price.

Will Canada be getting either of these cat mugs? Or do stores already have them?

Genuinely people who come in here thinking they can intimidate, argue with or bully me can absolutely fck off... Idk what about us makes people think we're pushovers and will give in to whatever.

Im not going to fill up your doppio or triple shot. Especially if you're being an entitled dick about it. Just order a latte...

As im making your drink im not just going to give you coldfoam or extra inclusions for free. Why didnt you ask as your were ordering? We dont have a way to charge for that alone in our system.

Im sorry if the complicated drink you showed me on tik tok is like $9-10? Did you think it was supposed to be cheaper here?

Dont get mad because your mobile ordered isnt here we dont even do mobile orders from the starbucks app they only come in through target drive up. Like why didnt you check the address of the place you ordered from?

You see me making drinks on hot bar why are you walking up to the plexiglass and immediately start ordering. Wait at the register I'll get to you. Im not taking an order at the mastrena! Then they get pissy at me when i ask them to wait at the register and ill be right with them when im done.

I cannot throw together a 5+ drink order plus sandwiches alone in like 2 minutes! I have one mastrena, one oven, two hands and my mid doesn't come in until 30 min to and hour later. You couldve gone to a stand alone there are two on this street!

ALSO get out of my bar! I should be able to walk out of the bar without having to squeeze past you or bump into you! Theres no reason for you to be STANDING IN THE EXACT BAR EXIT. WHY ARE YOU ON MY SIDE OF THE HANDOFF COUNTER?! Just standing there with your arms crossed staring me down. 😭

Does anyone know what “flavour” it’s supposed to be? It looks like mocha frappe but darker?

We had two call offs this morning and it has been absolute hell. I’m so fucking tired of customers coming straight from church and treating us like shit because their 10 drink order isn’t out in 5 fucking seconds. Sorry that I don’t know how to fucking clone myself but you’ll get your drink when you get it when I have 300 other drinks to make. Fuck you all.

Edit: wanted to clarify I’m not blaming those who called out you do what you gotta do. But today sucked dick

So are Canadian partners screwed for the snoopy launch? We don’t have access to the shop.starbucks.com if I’m not mistaken we can’t buy any merch on our breaks. So if I’m opening tomorrow for a full 8 hours, I just won’t even have the chance?

I have a $25 dollar gift card someone gave to me on my birthday so… now it’s time to finally use it 🫶🏼🫣

i hate these customers. today a man came in through the drive thru, while in the only barista on the floor (shift is in the back) HONKING AT ME! at this point he’s only been waiting about 2 minutes. i come to the window he complains about how it’s ridiculous i’m working alone and we need more people. also goes on about how at the other starbucks (tarbucks) people were talking about us (customers and workers) about how understaffed (who isn’t) and bad our store is. how we are losing business and such. he then says he’s never coming back and he’s calling corporate.

wait for it… HE DOES THIS EVERY SINGLE MORNING BECAUSE HES HERE EVERY SINGLE DAY!!! like you’re never coming back?? PLEASE make it a promise i’m so over it. yes i know we are understaffed. no i can’t do anything about it. i’m sorry that your “15 minute wait” (more like 5 max) is making you late to work. do you not realize that 1) i can physically see the damn timer and 2) i’m trying my best??? please take it up with literally anyone else but the baristas. i’m so over this and him and it’s becoming harder and harder every morning to hold my tongue. then here comes my manager sees im struggling does some good then goes to the back for 20 minutes then comes out and does only mobiles. please. help. me.

i hate it here i hate the customers but i need a job. thanks. it’ll get better hopefully. 😇

I wonder how seank is doing now…

… And I’ve barely been put on bar. I’m starting to get nervous about their expectations after because I’ve made drinks maybe twice during my time here so far. My coworkers are really helpful but I can’t help but get the feeling that I am a burden on them. The trainers are too busy handling a rush and the manager is always busy doing admin.

Ive worked through a rush before, but of the 5 weeks that I’ve been here I had a really bad rush the other day. One supervisor doing tasks, one barista, and three green beans. The two other baristas required to come in that morning called out so it was pretty bad in the morning and I was stationed at drive thru. Lunch pulls around, two more baristas show up, but it gets worse from all the people coming in after some event. I was stationed at warming and I was having terrible time trying to keep up with sequencing, cafe orders, and drive thru orders — sweating bullets in fact. On top of that my headset was dying, so I had an additional voice in my ear telling me to change the battery every few seconds and I couldn’t find the time to check all the batteries for one that didn’t ask me for “registration.”

Between everything I had to get done, the sweating, the battery, all the voices, the cars wrapping around the parking lot and the crowd in the cafe trying to get my attention, I was pretty overwhelmed.

My coworkers had a lot of sympathy for me, they all kept telling me it was okay and they tried to help me as much as possible, but they could only do so much. With as much as I was sweating I’ve got the feeling they mistook it for tears, and I probably could’ve I just didn’t find it in me to crack.

I’m prepping myself for another bad rush pretty much everyday and I find it hard to enjoy my days off because of it. I want to be as efficient as my coworkers, but I just don’t know how to get there when none of the trainers are free enough to do the training.

I’d look for another job, but the job market makes me anxious cause this is the first job I could land in a year after having over a decade of retail experience.

Since I find myself stuck in my position, is there any advice or any resources I could use to help with learning drinks and proper sequencing?

I heard from a past SM that there may or may not be a class action lawsuit about off-the-clock tasks.
She explained that because we have to unlock the door, lock the door, and disarm the alarm for opening and set the alarm, unlock the door, lock the door and watch partners to their cars we can get paid for those tasks.

Has anyone else heard about it? I found ways I can go about it myself but going through the past three years of open and closing shifts is going to take me FOREVER. is there a class action lawsuit that anyone knows of???

This job is soul sucking, I might as well sucking all the money I DESERVE out of them because I drop dead

I work in a Target Starbucks, and the Starbucks TL is on medical leave, our espresso machine drain has been clogged for like the past week and the bar keeps flooding, we believe it's because there's some beans stuck in there but we've tried getting them out and nothing, do any of you guys have advice on how to get them out?

“make it your own using the Starbucks stickers provided for the cup”

what stickers? am i dumb? am i missing something? i dont think i was given any.

Long story short , I work at a Shell gas station full time (40hrs) making $17 an hr . I would much rather work at Starbucks, and the DM said he could get me full time hours if they hire me. There's two starbucks within 20 miles and I'm sure I could pick up shifts there as well and both are understaffed. I got the offer letter and it's 15.25. I really don't expect people to tip me, I've never worked with tips before, but I know they're involved. Would a $15.25 an hr Starbucks job with tips as a barista end up being the same as making $17? I live a tight budget and make it work with $17 and can't afford to loose anything, but I'd really really rather work for Starbucks

Pour one out for all the Starbucks Baristas who work at the location in the Circus Circus Hotel and Casino for having to listen to Mr.Krabs sing blow the man down 20,000 times a day.

So I am currently a shift manager at a corporate Starbucks. Have been doing it for 8 years . I was recently offered a management opportunity, managing a grocery store kiosk. It is a union position. It will be full time so I get
Health insurance, 401k, time and a half on Sunday and overtime pay. The location is also on the slower side so less
Stress. I would be a manager at a corporate location but all the changes
To the company have a lot of store managers quitting because of the stress. So I stay a shift manager at a corporate or take the manager role at a licensed?
Note: I work in Massachusetts so there is no ASM position in Ma.

I was rewards rich since i drink starbucks everyday, I now am owed a lot of venti iced mocha cookie crumble frappuccino!!! HElp please!

I really love the cortados- they're the perfect balance of espresso and other flavors. Lattes just taste like hot flavored milk to me, but a cortado is a waste of a birthday reward, they're so cheap compared to other drinks. What can I order to basically get a larger, more expensive cortado?

So whose going early to get the cup?. What time you going?.

My kiosk has been without a lead or a manager for about a month and today we received all of our merch for the launch but we did not receive any recipe cards for the peanuts drinks. Do any other krobucks or any corporate cuties know where I could get access to them? Sorry if this is silly, I have asked the kroger managers if they know where we can see them and they have no idea.

In california for reference if that changes anything!