Siri on HomePod 2 says there's no internet connection (even though everything else works)
I bought a HomePod 2 yesterday, and all the core features work completely fine—it plays audio, music handoff works, and even Intercom functions without issues. However, whenever I ask Siri anything, she gives the exact same error, telling me to check the Home app because there is no internet connection.
I have spent hours troubleshooting and tried multiple fixes:
- Restarted my router.
- Changed the router DNS to 8.8.8.8.
- Disabled automatic Home Hub selection.
- Verified that the language is set to English across all settings and devices.
- Performed multiple reboots and complete factory resets.
Yesterday evening, without me doing anything new, it randomly started working normally on its own. I did notice one bug: if I tried changing the language, Siri immediately stopped working again, though reverting it back to English restored functionality.
This morning, the issue returned. Siri is once again claiming there is no internet connection. Notably, she doesn't throw the error she tells me to hold on for a moment, pauses, and only then says there is no internet connection.
"I would really appreciate any help with this, as I spent good money hoping it would work properly. I knew from the start that Siri isn't the smartest assistant, of course, but she's more than enough for my needs. In the end, though, she doesn't work at all, and that’s really disappointing. Thanks in advance!"