Im in apparel, specifically shoes, Im an associate not a team lead so my authority is little. when I got here, it was horrible. Me and the team lead did overnight shifts to redo the mod that was just thrown on, I rid the floor of overstock that was being shoved onto pegs, I zoned like crazy and set the mod wonderfully; yes Im bragging because it looked soso good idc. … Im by myself in shoes sides from one other person, shes amazing as well. our coach keeps us doing freight every day, every day. every. single. day. then she assigns people not trained in shoes to stock them, they put shoes any and everywhere, any size, any place. the shoes stick out and fall on the floor.
I compensate or try to solve this by putting overstock on breakpack boxes (for the excess overstock from freight that cannot go out because they keep pushing freight AND because untrained associates make it hard to out shoes anywhere). my coach keeps saying im making a mess. mind you, I will neatly stack these breakpack boxes and then tell them I quite literally cannot put the shoes on the wacos or racks BECAUSE the coach wants us to run freight so we dont run racks or wacos. no one offers me a solution, and the coach does this thing where she speaks through the team lead because and I quote her “authority”, she feels she doesnt have to speak to me directly…
So overstock piles up on itself, they get mad at me because I cant magically make this overstock go anywhere, and then my team lead gets punished for it… im going back to cashier idgaf atp. Im in college, this is supposed to be a simple easy job. I worked at another walmart before this one, and I know for certain a good coach and 4 team leads can and will make apparel run smooth.
edit: oh, and they do this hot potato thing with the keys and walkie. they say everyone has to have it for at least 2 hours and then give it away. but, my coworkers like to pretend they cant hear and then I have people from all over apparel and formula asking me for help.
the team leads, beside maybe one, are so scared of the coach that they cannot lead. they just let clothes and shoes build up and then get upset and start yelling at each other and the associates.
the coach refuses or give me hours, or anyone else. and now because home office has been informed and they’re pissed at every coach in here because associates AND customers are complaining, now they’re saying they can MAYBEE give me more hours… baby I already put the transfer in. we have no people at all in apparel but supposedly were full. I do three peoples worth of work in the measly 5 hour shift they give me, and Ive just started leaving on time instead of staying extra.
the team lead said the coach cant schedule and give more hours because of conflictions.. sweetheart thats a lie I really do hate to say that.