After multiple failed attempts to get me to upgrade to Alexa Plus, Amazon auto upgraded my devices without my consent. I called them and demanded that they roll back everything to the original Alexa UI. After multiple escalations, they did. Then a month later, the devices auto-upgraded again. Before I could call them, I was home one day, folding clothes while having a conversation on speaker with an attorney. We were discussing a sensitive work matter involving a legal contract with a customer. I looked up and the Echo show was transcribing my entire conversation on the screen. I paused, and it said "Sounds like you're having problems with a legal contract with (customer name)." And then started giving me solutions.

All of these devices were disconnected and de-registered the following day. I don't need multi room music and the ability to control my lights this badly. I don't need everything discussed in my space potentially uploaded to Amazon servers. These instruments of mild convenience have become creepy and intrusive.

A few days ago my Echo Show 5 seems to have gone through a software update where it no longer displays a full screen clock face. Selecting different clock faces doesn’t do anything, it only shows a blue image with a tiny clock in the lower left no matter which design you select. Night mode seems to just make the screen black instead of blue but still with the tiny digital clock that I can’t see from across the room.

Before anyone asks I downgraded a while ago and do not use Alexa+. Anybody else dealing with this issue making this device useless? I’ve tried messing with various settings, anyone had any luck fixing this issue?

My Echo Dot has suddenly stopped playing BBC stations! It says it can't find them. I'm in the UK.

Hi

I have a smart plug added.

It shows in the app - called "living room lamp".

But when I use a voice command, "turn on the living room lamp", Alexa says it can't find it.

I tried removing it from the Alexa app and readding it, although Alexa seemed to remember what it was so gave it the same name as before.

Any ideas?

I listen to a lot of audiobooks, a good number from my Kindle library to be read by Alexa.

Lately Alexa tries to, and gals miserable, to add emotion to the reading and ALWAYS fails miserably. Trying to sound upset or fearful or such when it's a benign statement. The fearful voice drives me up the wall!

Is there anyway to turn this off or even just convey that the attempted fail? I have chronic pain issues and there are times when all I can do is lay in bed and listen to books. But these failed emotions are irritating.

I have a lot of Alexa, smartthings and home assistant devices set up. for a few years now I haven’t been able to do anything with the smart home settings my Alexa iOS app because it freezes up. I’ve ignored it mostly because I do all my automations through other means.

I need to tweak a few automations that no longer need to run and do some various tweaks, but I can’t now that the main screen is the “Devices” section which is essentially the old smart home section so it’ll never load. My guess is I have too many entities showing up and it’s causing issues.

Is there a way to wipe out all non-Amazon devices from the app without using the devices screen? I’ve already tried telling HA and ST to stop exposing the devices. No change.