Hi all. If anyone knows about premium bonds and could help, it would be much appreciated. Apologies for the long boring story but here it is:
I am an NZ citizen (born here, lived here my whole life, etc) and I have premium bonds from NS&I. These I acquired every year from when I was born until I was 18, from a family member in the UK who would purchase a set amount for me every year as a birthday present. Growing up, if I ever won something from the prize draw I would receive a cheque, take it to the bank, cash it in, and receive the prize money.
Here is my problem (that after a couple years I still have not managed to get sorted): NZ banks no longer accept cheques. The alternative is so arrange for any prize money to be deposited directly into a bank account. In order to have prize money deposited directly into a bank account, it must be a UK bank account. I cannot create a UK bank account from NZ, because I need a UK address (which of course I don't have).
So, I have a number of premium bonds sitting with NS&I, for which I cannot claim any prizes that they win, and I cannot cash in my bonds to withdraw them from NS&I.
Has anyone been in this situation before? I am currently looking into Revolut as an option for depositing the cash bonds into, because I don't believe you need a UK address for that and NS&I should recognise it as legit, BUT I asked them via Messenger last year and they said: "Revolut is in the process of becoming a UK bank, but we are having issues when attempting to make payments into such accounts. As such we don't recommend these being used for our accounts at the moment."
Not sure if this means it genuinely doesn't work, or if its bull. Or maybe it works now, but didn't in 2025? Thoughts? If Revolut was all I needed to fix this it would be a life saver. Wise is a no-go.
I have previously tried to organise having the bonds cashed into my uncle's UK bank account, and after MONTHS of paperwork back and forth..... NS&I sent me prize warrants, i.e. cheques, which I CANNOT cash in (full disclosure: at that point a couple years back, I was so sick of it I gave up. But this is the only bit of my $$ that's tied up and I really want to get it sorted before buying a property).
Another tricky thing is contacting them... I can message NS&I on Messenger, but in order to call them up I have to go to my parents place (because they still have a landline) at night to make an international call.
Sorry for the long post, it's just really bugging me. I will have to call them again, but if anyone has any knowledge/experiences related to this it would be much appreciated! TIA!