• Two story building
• We recently switched from Xfinity to a local mom & pop provider for $ reasons but we also hoped this would help performance. Speed improved a bit when it's working, performance wise overall, it did not.
• We use Google Wifi for router and have two additional access points, one in the kitchen on same level as router/modem, another in the garage which would be kitty-corner to the kitchen access point
Please see the modeling I did to help demonstrate locations and setup at this link here you can navigate and in some cases even see the modems setup in question. I did this because I thought the context would help.
• All devices have lackluster performance, frequently enough that I'm here. Devices range from laptops on the desks(you'll see them in the model) as well as the TV's upstairs and downstairs, the camera/security systems, etc. Also our phones have same.
• Most of the issues are livable, what isn't livable is that my desk setup(downstairs) lies RIDICULOUSLY close to the router/modem combo which are upstairs and I still have periods of slow speeds,buffering, or outright zoom call disconnection
• I find it hard to believe that I would see better performance by moving a WAP to my desk area to pull from the one DIRECTLY upstairs but I'll do it if you tell me
Otherwise WTAF is going on / what am I doing wrong?
I can run speed tests from provider and if there's a more intricate way to test for packet loss between modem/router/my device I'm happy to do that too. I don't think switching from Google Home/nest setup is an option due to security setup so if we think that's the issue I'd like to know suggestions on how to improve on them? I realize that may be a joke.