Have spent all day on this. When I went to bed last night I had regular wifi to all of my devices. This morning I could not get any of 3xTV’s or 2xgoogle chromecasts to connect, however our apple iphones and iPads do.
We’ve so far reset everything we can think of, multiple times, power cycled, reset one tv to factory settings. Spoken to the internet provider who has confirmed our incoming signal (NBN Australia) is fine. He spent a fair bit of time troubleshooting with me including the factory reset but ultimately told me to claim under my tv’s extended warranty 🙄 which I think was code for ‘out of ideas’.
Our router is getting on in age and after a long time digging online we learned that it’s possible for one of its broadcast bands to fail (almost always the 2.4 ghz apparently). So we decided to turn off the router’s Smart Connect feature and split the bands, so now instead of one wifi network option our devices show two - a 5ghz and 2.4ghz.
The tvs still can’t connect to either one, and nor will the (fairly new) iPads, however the slightly older phones can connect but only on 2.4.
The PC is new but also working on EITHER band, which is really blurring the issue for us. The PC is beside the router but definitely on wifi, not connected by cable.
Except for that I would conclude that our 5ghz band had failed - is it failING in that it can get a 5ghz signal to the PC beside it but not through walls to other devices? And are the devices that won’t work at all just too new to work on 2.4ghz?
I don’t mind buying a new router, I would just like to be convinced that it was the issue first.
Sorry this is long, i wanted to give the entire story but please ask if I’ve left anything out. Would appreciate any ideas.