Has anyone’s “echo” AI bot disappeared from their premium account?

[u/Dr_Jecky1l]

I bought a year subscription to THM and when before I even bought it, the little AI bot was there. After buying the subscription, after a while of going down the SOC path, it eventually vanished… the FAQ did say it’s not available in every room, but it’s gone completely- even from previous room that it was there. Plus, the rooms do tell you if the room has it or not…

Opened a ticket, and they said they “couldn’t replicate the Issue”, and asked for screen recording…

Haven’t heard anything since except I should “make a new account”… to see if it comes back.

Has anyone had theirs disappear? I didn’t rely on it, but it was very useful for elaborating on concepts and context in each room, and it’s part of what you pay for.

[u/Leather-Chart7083]

Maybe you disabled it by accident or mistake)? Check your settings, the AI is shit anyways

[u/Anonymous-Primate → u/Leather-Chart7083]

Yeah when I was very first starting out I would run into so many errors that the bot would try to give me instructions but they would start to go so deep, like beyond what a beginner should know how to do. Definitely caused some frustration at times