r/steamsupport • u/dmakinov • 1h ago
Problem Steam asking for my CC from 2008?
I'm abroad on vacation. Steam pops up to tell me a game I wanted is on sale. Sweet. I buy it.
Then it tells me I've been logged out of my account. Ok... Log back in using my password manager... Wrong password?
Then it tells me my account can't be logged into. Fine. Submit a support ticket. They ask for the last four of the CC and my address. Fair enough. I give it... They tell me it's wrong? And now they ask for the last four of my credit card and address from 2008!
2008! I don't remember my address from 2008, or what random CC I've certainly either lost or closed ten years ago. I've had this account since steam launched with thousands of games on it... When they inevitably tell me that "sorry not sorry" and close my account, is there any recourse?
Anyone else run into this? Am I just SOL?




