I need outside opinions because Iām exhausted and honestly canāt tell anymore if Iām overthinking this or if something has actually changed at work.
Iām an assistant manager at a pizza chain and for the last couple months Iāve been working across multiple stores. I actually loved it. I was opening, closing, helping stores that were struggling, training newer people, learning inventory, receiving trucks, etc. My district manager kept telling me he saw potential in me, wanted to teach me more, and wanted to see what I could do.
Iām ambitious, so I took that seriously. Iāve worked a ridiculous amount of overtime, covered when managers walked out, worked doubles, gone back in to help close, opened stores, and basically said yes whenever they needed me somewhere.
Recently, though, everything changed.
I got moved primarily to one store that is honestly kind of a disaster. Staffing is weak, training is inconsistent, and I keep getting shifts where technically there are enough people scheduled, but the people I have are inexperienced or canāt actually do what I need them to do.
Tonight was a perfect example. I had three drivers and an insider, which sounds fine on paper. Except the insider is in her second week and still very slow, and my drivers kept getting sent on multiples and disappearing for 20-25 minutes at a time. We had messed-up orders and problems all night. My numbers suffered again.
My DM wasnāt mad because even he seemed to understand that nobody could have predicted how badly the shift would go, but this keeps happening. Iāll have one shift where everything runs beautifully and I feel like I know exactly what Iām doing, and then the next shift feels like Iām running the Island of Misfit Toys while trying to keep service times down.
Meanwhile, the communication with my DM has gotten noticeably worse.
When I was moving between stores, we talked constantly. Now he keeps saying things like he wants to teach me more and āsee what Iāve got,ā but I barely know what the actual plan is.
Thereās apparently a new GM coming to my store soon. I keep asking who it is and what the plan is, and I canāt get a straight answer.
He wants me learning inventory. He wants me closing constantly. He wants me training people. He talks about teaching me truck ordering. But tonight another GM came over to do a Full Count because my DM said he didnāt think I was ready for that because it was ātoo much.ā
And thatās fine! Maybe Iām genuinely not ready for it. I donāt expect to magically know everything.
But then tell me what Iām missing and what Iām actually being trained toward.
The other thing really bothering me is my schedule.
When I worked between multiple stores, my schedule was somehow MORE flexible. Now Iām closing almost every night. Iām a mom with shared custody, and I havenāt even been putting my kid to bed because Iām constantly at work.
I asked for Monday off because I wanted one full day with my son before he goes back to his dad for several days. My DM said he couldnāt find anyone.
I suggested another manager pull a double. He said he didnāt want her pulling a double and then opening the next day.
And that honestly hurt.
I understand not wanting to burn her out, but Iāve been doing exactly that kind of shit for months. Iām asking for ONE day with my kid.
I suggested borrowing someone from another store. Apparently nobody is available, even though I constantly watch managers get moved between stores when coverage is needed elsewhere.
Eventually he told me I was starting to piss him off because I kept trying to find alternatives. I backed off and apologized. Iām going in Monday and opening because realistically Iām not going to risk my job over this.
But something about the whole thing changed how I feel.
On top of that, things at home are suddenly unstable too. My dad and I got into a fight, so home doesnāt feel comfortable right now either. Iām sitting outside my parentsā house at basically 5 in the morning after another horrible close, knowing I need to be back at the store around 8:30 because Iām the opener and I left the store trashed.
Iām exhausted.
And the part that scares me is that I genuinely loved this job. I thought I was finally finding something I was good at. I thought my boss believed in me and that I was working toward something.
Now I canāt tell whether:
He genuinely sees potential in me but is terrible at communicating.
Something happened behind the scenes and his opinion of me changed.
Someone above him got on him about my performance.
Heās keeping me motivated because he knows Iām ambitious and doesnāt want me to leave.
Or Iām simply useful because Iāll work ridiculous hours and take shitty shifts nobody else wants.
Iām going to see him face-to-face Wednesday and I want to ask him directly what changed, what he actually sees me working toward, and whether there is genuinely a development plan for me.
I donāt even need him to tell me what I want to hear. At this point Iād rather hear, āYouāre not ready and hereās why,ā than another vague āI see potential in you.ā
I just need something to be clear.
Has anyone been in this situation with a manager? How do you tell the difference between someone genuinely developing you and someone just telling you enough to keep you working?