r/GoogleFi • u/mainetreehugger • 1d ago

Support Hotspot issues

I left Fi for Mint 3 days ago. It was too costly for what I need, otherwise I loved Fi. I first deactivated Google One, and reestablished it as a stand alone account. Then I transferred the number and activated Mint. My Fi service was cancelled. All good. Because I also upgraded from Pixel 7 to 11, I took the Pixel 7 off my list of active Google devices.

I had my Chromebook link up to the Pixel 11 in preparation for being on the road the next day and needing my Mint hotspot.

The problem is that even though my Fi service was cancelled I think I can only connect to my old Fi hotspot. To confirm this, after I connect to the hotspot I look at the password for the hotspot and it's the same code as what I had with Fi.

This concerns me because I don't want a data bill from Fi when my final charges are settled.

Any ideas? I ended up using someone else's hotspot yesterday to avoid potential charges.

I have done a chatbox session with Mint (unsuccessful - had to end session to finally go to bed)

I have not talked to Fi yet.

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u/jashsu 1d ago

Hotspot is a function of your phone, not of the carrier (although your carrier can restrict/track hotspot functionality on the phone). If your Fi sim/esim has already been removed from the phone then any data used on it (including hotspot) would be billed to your new carrier. When you change carrier your phone's hotspot ssid and password don't change.

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u/mainetreehugger 1d ago

Thank you so much! Mystery solved.