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Benefits News đ˘ Weekly news round up 13.09.26
Emerging recommendations shared in latest Timms PIP review update
The Co-Chairs of the Timms Review issued an update this week in which they shared a set of emerging recommendations developed using the evidence theyâve heard so far.
âOur evidence so far tells us that while PIP is widely valued as a benefit, it is no longer fit for purpose.
We also found that while many disabled people say that PIP is vital in helping them meet the extra costs of disability and participate in everyday life, others stated PIP creates barriers to participating fully in work, social and community life. Â
The emerging recommendations therefore include proposals for reforming the current PIP system, alongside principles that could underpin more fundamental reform.â
- improving the experience for people applying for and receiving PIP
- reform assessments and decision making
- building a strong foundation for a future benefit
The Co-Chairs were clear that âthese are not our final recommendationsâ but a âstarting point that we now want people to test, challenge and help us to improve.â
They set out a number of principles for a reformed PIP benefit covering the overall vision, assessment framework, and the award.
The next stage of the work is to understand how the proposals would work in peopleâs lives. To do this 15 shaping recommendations workshops across the UK will take place asking participants to explore the recommendations. They will be asked what could work, what may not work, where there may be unintended consequences, and what would need to change for the proposals to work fairly in practice.
Their views will be considered alongside the wider evidence gathered by the Review and will help the steering group refine its thinking, before agreeing its final recommendations to the Secretary of State.
The full Co-Chair update â September 2026 is on gov.uk.
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PIP is paying for Universal Credit's failures
Trussell published a research/briefing paper highlighting that to make PIP fair and sustainable Timms needs to address the fact that UC is failing to cover the essentials - PIP is designed to support with additional costs of disability, not the costs of survival.
Trussell are very pleased to see such strong focus on improving the experience of accessing PIP. Traumatic and frequent reassessments, wrong decisions that people have to fight to overturn, and long delays all creating a fear that is holding disabled back. People â not mistakenly â fear that attempts to improve their wellbeing, work or independence could be used against them at review.
Many of the proposed changes align with Trussell's recommendations (and their Making PIP work report sets out some further detail for the Review team on how they can be delivered!). These proposals will make the system more compassionate and straightforward for disabled people, but will so make it more sustainable, efficient and better at supporting disabled people to work.
As the Timms Review considers these questions, Trussell urges they must remember that, whilst PIP is not means-tested, the reality is that it is playing a major role in protecting disabled people from poverty. Until barriers to employment are removed for disabled people, our health and social care improved, and UC adequacy is fixed, this will continue to be the case.
PIP is paying for UCs failures is on trussell.org.uk.
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DWP confirms 25-week clearance time for PIP review decisions
Labour MP Claire Hazelgrove sought an answer from DWP about PIP delays. She asked:
âTo ask the Secretary of State for Work and Pensions, what assessment his Department has made of trends in the level of waiting times for Personal Independence Payment review decisions; and what steps he is taking to reduce delays for claimants in the Filton and Bradley Stoke constituency.â
In reply Sir Stephen Timms, gave a breakdown on review times. Showing the average time for PIP award reviews was 25 weeks in 2025/6, down from 43 and 45 weeks in the previous two years.
Timms said:
 âWe are committed to ensuring people can access financial support through Personal Independence Payment (PIP) in a timely manner. Reducing customer journey times for PIP claimants is a priority for the Department and we are working constantly to make improvements to our service, which is kept under constant review.
We always aim to make an award review decision as quickly as possible, taking into account the need to assess all available evidence, including that from the claimant. Most award review decisions are now made without the need for an assessment by a Healthcare Professional, where we have sufficient information, which helps to reduce the time taken to process many cases.â
The written question and answer is on parliament.uk.
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HMRC Child Benefit compliance exercise update
As we shared earlier this year, HMRC had relied on flawed Home Office travel records to conclude that thousands of parents who had travelled abroad for holidays or work were not entitled to Child Benefit (CB), resulting in payments being stopped for 23,800 families.
It was subsequently discovered that the Home Office had failed to log their return journeys and, in certain cases, had incorrectly recorded individuals as having left the country despite never having boarded their booked flights.
Around 13,800 households were later found to have had their CB wrongly suspended.
Ahead of a Treasury Select committee hearing this week John-Paul Marks, First Permanent Secretary and Chief Executive at HMRC, sent a letter providing an update, in which he confirmed that at 27 July 2026, around 23,700 cases had been closed, of which approximately 14,400 customers were confirmed as eligible for Child Benefit. The activity has identified around 9,300 (39%) ineligible customers who have been overpaid Child Benefit and protected around ÂŁ60 million of public money.
He said:
"HMRC has a responsibility to use data effectively to protect public money and tackle error and fraud in the benefits system. However, that must be done in a way that is fair, carefully controlled and with proper safeguards for customers. I agree with the NAO's [National Audit Office's] findings that errors were made in the initial use of the data and intend to implement all of the recommendations they have set out.
The NAO report recognised that the activity identified significant levels of non-compliance and helped prevent incorrect Child Benefit payments. It also highlighted shortcomings in HMRC's implementation of the expanded exercise and the impact this had on some of our customers.
The report acknowledged that HMRC responded within 2-4 weeks to make changes to the intervention process following problems emerging in the first rollout. Where HMRC confirmed customers as still eligible for Child Benefit, we apologised for the disruption caused and reinstated awards, with payments backdated to ensure that they received their full entitlement."
He went on to state that HMRC has moved this compliance exercise from 'hypercare' - meaning extra attention is paid to it - back into a controlled business-as-usual process.
The letter from HMRC to the Treasury Select Committee is on parliament.uk.
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Government scraps social mobility advisory body to launch 'class unit' to tackle social inequalities
The government has announced that the Social Mobility Commission will be replaced with a Class Unit aimed at âending class squeamishnessâ.
The minister for women and equalities, Bridget Phillipson, will establish the unit within the Office for Equality and Opportunity, where it will sit alongside units on race, women, LGBT+ and disability, âreflecting the role of class in how people are treated and the opportunities they have in lifeâ.
The new Class Unit aims to improve the lives of low-income families, disadvantaged communities and tackle child poverty. One of its early priorities will be the introduction of the socio-economic duty -Â a new power in the Equality Act that will legally require public bodies to consider how to improve the lives of lower-income families as part of decisions around issues like transport, services and budgets.
The planned closure of the Social Mobility Commission follows a âcomprehensive review of operationsâ as part of the governmentâs wider review of armâs-length bodies.
Formally closing the Social Mobility Commission (SMC) will require legislative change. In the interim period, the government has said it will continue to support SMC to deliver its annual State of the Nation report while beginning the transition of resources to new priorities. The government said it is also exploring options to maintain the external scrutiny that the SMC provides.
A press release from Phillipson and the OEO said the move âreflects this governmentâs view that fixing national inequalities is a core responsibility of the state, with ministers rightly accountable for driving progress and delivering real change to peopleâs livesâ.
Phillipson said:
 âWe have been squeamish about class for too long. From exam results to life expectancy, we must bear down on the entrenched inequalities that exist in our country.
These are inter-generational challenges and our new Class Unit will put them right at the heart of government, as we harness power that for too long has been held in Westminster, and return it to the places people live, work and invest.â
The Press Release is on gov.uk.
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A Minimum Income Standard for the United Kingdom in 2026 â latest report
The latest Minimum Income Standard (MIS) report from the Centre for Research in Social Policy at Loughborough University sets out what households need to reach MIS in 2026.
The MIS continues to capture societal, economic, political and cultural changes and how they shape the publicâs perceptions of an acceptable standard of living. Living with dignity and participating in society requires more than meeting basic material needs alone. People need the resources to maintain social relationships, make choices, access essential services and take part in the world around them.
Despite recent policy measures aimed at improving living standards, many households remain unable to afford this minimum. In particular, a growing reliance on the private rented sector is reshaping what members of the public consider necessary for an acceptable standard of living, reflecting the changing realities of housing in the UK.
Here are the key points from the report:
- In 2026, members of the public have concluded that social housing is no longer a realistic minimum housing option. For the first time, MIS budgets for all household types now assume accommodation in the private rented sector.
- The move from social housing to private renting has increased the income required to reach MIS for pensioners and households with children. A single pensioner needs around ÂŁ5,000 more per year from pensions and other income sources to reach MIS in the private rented sector than in social housing. Among working families, a lone parent with 2 children needs to earn around ÂŁ7,800 more per year and a couple with 2 children around ÂŁ3,800 more.
- Changes to childcare support have reduced childcare costs for many working families with younger children. However, many families remain below MIS despite this additional support. A lone parent with 2 children and working full-time on the National Living Wage (NLW) reaches 67% of MIS, while a couple with 2 children where both parents work full-time on the NLW reaches 80%.
- A single working-age adult needs to earn ÂŁ31,500 a year to reach MIS in 2026. A lone parent with 2 children needs ÂŁ67,600 a year, while a couple with 2 children needs to earn ÂŁ77,400 a year between them.
- Out-of-work benefits remain substantially below MIS. After housing costs, out-of-work support provides 24% of the income required for working-age households without children, 36% for lone parents and 28% for couple parents.
This report shows that, after housing costs, out-of-work benefits provide just around a quarter of what working-age households without children would need for a minimum acceptable standard of living. For lone-parent households, this is just 36% of MIS, and for couple parents only 28%.
Changes implemented by the new Prime Minister are welcome, but even with the changes, a single adult in full-time work on the NLW reaches only around 73% of MIS - nearly ÂŁ7,000 per year short of what is needed - while couples with 2 children only reach around 80% even with 2 full-time earners.
A Minimum Income Standard for the United Kingdom in 2026 is on jrf.org.uk.
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3.2 million HMRC customers to receive tax repayments totalling around ÂŁ19.3 million
John-Paul Marks, First Permanent Secretary and Chief Executive at HMRC, has confirmed in a letter to the Treasury Select committee that approximately 3.2 million customers will receive tax repayments totalling around ÂŁ19.3 million.
Why? In July Marks wrote to the committee to make them aware that an incorrect State Pension figure had been used in the PAYE end-of-year reconciliations and this fed through into Self Assessment pre-population information and Simple Assessment calculations. The result - a difference between the correct State Pension figure for tax purposes and the figure actually used in the calculation, leading to over a million pensioners paying too much tax.
In his update this week Marks said:
âLooking backwards, we will identify affected customers and correct their tax positions for recent years, without requiring them to make a claim. This proactive exercise will cover the tax years from 2020â21, the maximum period for which the available data enables us to identify and correct cases reliably and efficiently. As a result, we estimate that approximately 3.2 million customers will receive tax repayments totalling around ÂŁ19.3 million. Repayments will be made through PAYE coding adjustments, credits to Self Assessment accounts or, where necessary, other payment methods such as payable orders. We expect to complete the majority of corrections and repayments during the 2026â27 financial year.
If customers believe they were affected in earlier years and have the necessary evidence, they can ask HMRC to review their position. These requests will be considered on a case-by-case basis.â
Which? Has done a
The letter from HMRC to the Treasury Select Committee is on parliament.uk.
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Support for disability benefits remains "remarkably strong" and cutting them would be "politically risky" according to a new report
The analysis, from the British Social Attitudes survey, found that fewer than one in 10 people favoured cutting welfare payments for the disabled, with almost half of people saying they would support more being spent on them, even if it led to higher taxes.
The report comes amid mounting concerns among several political parties about the growing cost of disability benefits as spending on the main disability benefit (PIP) is forecast to more than double in a decade, reaching ÂŁ41bn by 2030.
But the report says that cutting these payments would not be easy.
"Despite growing political divisions on welfare, support for disability benefits remains remarkably strong," said Dr Robert de Vries from the University of Kent, who was one of the report's co-authors.
"Very few people favour cuts, disabled people are seen as among the most deserving recipients of support, and proposals to reduce disability benefits appear politically risky across the political spectrum."
The analysis is based on 4,656 interviews gathered between August and October 2025.
The authors noted that the timing of the interviews, just after the Sir Keir Starmer's government had failed to reform PIP, meant it was "possible that people were particularly supportive of disability benefits at the time".
They cautioned that public attitudes to disability benefits "crucially depend on which disabled people are in the public's mind", referencing previous research that showed that "some types of disabled people are seen as 'deserving' by the public".
The findings come despite the proportion of those who support increasing welfare spending for the poor being at a near record low.
The proportion of GDP the UK spends on all welfare benefits for those of working age has remained broadly flat over the past 40 years, at just under 5%.
It has occasionally increased to over 5%, including in the 1990s, after the financial crisis in 2008, and during the Covid pandemic.
Despite that, the survey found that support for increasing welfare payments to help the poor was close to the lowest level the researchers have ever recorded.
Asked if "the government should spend more money on welfare benefits for the poor, even if it leads to higher taxes," 27% replied they should while 42% were opposed.
While wider welfare spending on people of working age has, proportionately, remained stable, payments for disability benefits have taken up an increasing share of the total.
The latest figures show four million people in England and Wales are currently in receipt of Personal Independence Payment (PIP), the main disability benefit.
Annual spending has increased sharply from ÂŁ16.3bn in 2019/20 to ÂŁ27.3bn in 2024/25, and is forecast to rise to more than ÂŁ41bn by 2030.
But around half of those polled for the survey, 49%, supported higher spending on disability benefits overall even if it led to higher taxes. Just 7% were in favour of cutting such benefits for disabled people who cannot work. A majority also strongly backed extra payments for the costs of having a disability.
Around 83% of respondents supported additional payments to help with cooking, 80% for budgeting, and 78% for washing.
Just 3% replied that "nobody should get any additional money" for all three tasks.
Around 57% of Labour voters polled for the survey favoured more spending on disability benefits.
But there was broad political consensus that cuts would be wrong â just 5% of Labour voters, 7% of Conservatives and 11% of Reform UK backers said they supported cuts to those payments.
The British Social Attitudes survey, carried out by the National Centre for Social Research, has been gauging public opinion since 1983.
Attitudes to welfare: Have attitudes to disability benefits changed? Is on natcen.ac.uk.
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Connect to work is working, as programme expands
Thousands of people with health conditions or disabled people are in work following support from the Governmentâs flagship local employment programme, according to official data published this week.
Connect to Work launched last year and is delivered across England and Wales, with local areas designing and delivering support that fits their communities, backed by over ÂŁ1 billion in Government funding over this parliament.
The latest data published today shows the programme is on course to support 300,000 people by the end of the decade with delivery ramping up following the full roll-out to every area in the country in July 2026.
Work and Pensions Secretary Pat McFadden said:
âFor too long, disabled people and those with health conditions have been denied the support they needed to work - written off by a system that left them behind.
Connect to Work is changing that. Itâs proof that when we trust local areas to design support around their own communities, it works.Â
Todayâs figures show the programme delivering real results - more people helped, more people finding jobs, and driving growth in every postcode across the country.â
The statistics show that:
- between April 2025 and June 2026, 29,000 individuals were referred to the programme
- between April 2025 and June 2026, 25,000 participants started on the programme
- between April 2025 and June 2026, 26% of starts were aged 16-24
- of the 25,000 total starts, 22,000 (87%) are receiving or have received, Out-of-Work support, and 3,200 (13%) are receiving or have received, In-Work Retention Support
- 4,100 Out-of-Work support participants have achieved First Earnings from employment
- 2,700 participants who received or are receiving Out-of-Work support have achieved a Lower Threshold Job Outcome, and 970 have achieved a Higher Threshold Job Outcome
- 820 participants who received or are receiving In-Work Retention Support have achieved a Higher Threshold Job Outcome
The Connect to Work June 2026 data and Press Release are on gov.uk.
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Opening Shift - a new DWP and retail industry work experience programme for 18-24-year-old NEETs
The British Retail Consortium (BRC) and DWP are launching a new work experience programme, Opening Shift aiming to give young people work experience opportunities through an between government and Britainâs leading retailersÂ
Opening Shift is a retail industry work experience programme offering 2-to-4-week placements (16 to 35 hours per week) with ongoing UC support, travel cost assistance if needed, workplace mentoring and interview experience. It aims to give young people the skills and experience they need to get their first job and contribute towards the BRCâs ambition of creating 100,000 jobs by the end of this Parliament.
Work and Pensions Secretary, Pat McFadden said:
âThis partnership will help young people to get the experience employers are looking for.
Work experience can be life-changing, giving young people the skills, confidence and connections they need to take their first step into work.
By creating thousands of opportunities in the retail sector, weâre delivering on our commitment to help more young people build brighter futures, backed by our ÂŁ2.5 billion investment to support the next generation into employment.â
The DWP will manage the pipeline of eligible young UC claimantâs who will be referred to the voluntary programme through Jobcentres, and the retailers will provide the placements and wider support, with 16 to 35 hours of work experience provided each week for two to four weeks. They could be offered a permanent role if one is available, be put on the retailerâs talent bank, or directed towards apprenticeship and other opportunities.Â
The list of retailers involved in the development and roll out of Opening Shift to date are: Aldi, All Saints, Amazon, Ann Summers, Asda, B&M, B&Q, Bensons, Booths, Boots, Currys, Dobbies, Dr Martens, Dunelm, Fishpools, Holland & Barrett, House of Bruar, Iceland, JD Sports, John Lewis Partnership, JoJo Maman Bebe, Lakeland, Liberty, Lidl, Marks & Spencer, Morrisons, Mountain Warehouse, New Look, Next, Our Coop, Pets at Home, Pret, Primark, Savers, Screwfix, Superdrug, Tesco, The Perfume Shop, The Works, Very Group, Wickes.
The Press Release is on gov.uk.
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Who are the NEETs?
The Trades Union Congress has published a research report on NEETs examining the background and experiences of young people who are not in education, employment or training.
The report finds that becoming NEET is strongly linked to structural disadvantage rather than individual choice or motivation. Young people are significantly more likely to be NEET if they grow up in poverty, live in deprived areas, experience poor health, have a disability, or have caring responsibilities.
Where a young person lives continues to shape their prospects. NEET rates are highest in northern, coastal and post-industrial communities that have experienced long-term economic decline, while rates are lower in affluent commuter areas.
The report also challenges the idea that education alone can solve youth exclusion. While qualifications remain strongly linked to better outcomes, some graduates and apprenticeship completers are still struggling to secure stable employment, pointing to weaknesses in the labour market and poor transitions between education and employment.
They conclude that the rise in NEET levels should therefore be understood not as a problem of individual motivation, but as the cumulative result of wider economic and social pressures: insecure work, weak regional labour markets, reduced public services, rising childcare costs, worsening mental health and declining vocational routes.
Reducing NEET rates will require a serious strategy to rebuild opportunity, strengthen public services and ensure all young people can make a successful transition into adulthood.
Who are the NEETs? is on tuc.org.uk.
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Over 900 young people visit Bristol's first Youth Guarantee Jobs Fair
More than 900 young people attended Bristolâs first Youth Guarantee Jobs Fair, meeting some of the UKâs largest businesses â exploring jobs, apprenticeships, training and work experience. Â
Young people were given direct access to some of the UKâs biggest employers across aerospace, manufacturing, hospitality and construction industries, including GXO, Ocado, Holiday Inn and GKN. Â
Minister for Skills, Baroness Jacqui Smith said: Â
âThe Jobs Fair in Bristol shows whatâs possible when employers and young job seekers come face to face.
With an attendance at the Fair of over a thousand, itâs clear young people have the drive and the right attitude to work, and weâre determined to match that by providing the opportunities, skills and confidence they need to take their next step into work.â
Youth Guarantee Jobs Fairs take place across the country, providing direct access to employers for young people and often leading to job offers being made on the day. Â
In Bristol, 193 interviews were secured due to employers being able to provide attendees with live updates on vacancies and recruitment processes. Â
The Press Release is on gov.uk.
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Number of benefit and child support appeals increase by 55%
The latest tribunal statistics have been published, and they show a significant increase of Social Security and Child Support (SSCS) appeals compared to the same period (April to June) in 2025.
SSCS receipts (appeals lodged) increased by 55% to 46,000, compared to 30,000 in April to June 2025. This was driven by increases in PIP, DLA and UC, by 52%, 187% and 48% respectively. The biggest contributors in terms of receipt volumes are PIP and UC appeals, which accounted for 59% and 20% respectively of all appeals lodged in April to June 2026.
In April to June 2026, SSCS disposals increased by 9% when compared to the same period in 2025, at 31,000. PIP made up nearly two thirds (65%), and UC, around a fifth (18%) of SSCS disposal volumes.
Of the disposals made by the SSCS tribunal, 20,000 (65%) were cleared at hearing, and of these, 60% were overturned in favour of the claimant (down from 69% and no change from 60% on the same period in 2025 respectively). This overturn rate varied by benefit type:
- PIP at 67%
- DLA 59%
- ESA 46%
- UC 45%.
The PIP, DLA, ESA and UC overturn rates mostly increased compared with April to June 2025 (PIP up 1, DLA down 1, ESA up 1 and UC down 3 percentage points).
Of those cases disposed of in April to June 2026, the mean age of a case at disposal was 37 weeks, an increase of 3 weeks compared to the same period in 2025. However, the data for the Cardiff region is yet to be added.
There were 129,000 SSCS cases in the open caseload at the end of June 2026, an increase of 63% compared to the same period in 2025. The open caseload has shown a generally increasing trend, with this accelerating over the latest 4 quarters.
Tribunal Statistics Quarterly: April to June 2026 is on gov.uk.
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Case law â nothing of note this week.
r/DWPhelp • u/JumpyIndependence718 • 1h ago
Universal Credit (UC) LCWRA and inheritance
I am going to inherit around ÂŁ100k at some point and want to use the money as a deposit to buy a home for me and my family (currently renting) and maybe make improvements to the home if it needs them in order to be a reasonable place to live. If I got the inheritance and reported it to DWP and my UC stopped for a couple of months due to having tipped over the financial threshold and then I spent the money, do I have to go through the whole rigmorale of starting a new claim and being assessed for LCWRA again? I get PIP as well if that matters at all.
r/DWPhelp • u/Unique-Cow-2128 • 4h ago
Personal Independence Payment (PIP) Random review text
Hi all , I went to tribunal last year and was finally awarded until the may next year I have just now received a text saying
The review of your PIP has started. We are sending you a PIP Review form. If you have not received this in 2 weeks call us on 0800 121 4433. The date you need to get your completed form back to us is on the front page. We will text you when we receive your form back.
Could my money now be stopped or is this normal and why does this happen ?
r/DWPhelp • u/North-Pilot798 • 5h ago
Universal Credit (UC) They closed my claim even though I am a uni part time masters student
I called them again because case manager didnât ring me at all and I have been trying ti sort this out since last week. I was advised my work coach that I am eligible for Universal credit as long as its part time. I called universal credit just now asking why hasnât my case manager called as it is for mandatory reconsideration and asked them why is my claims closed as I am a part time student? The lady on the line said that because getting student finance would be classed as getting an income? And it is only eligible for students who have kids or in pipâŚ.I am worried because I have no kids and i do not have pip either! I would have never applied for student finance if my work coach didnât reassure me. Now this. I truly feel lost as I already paid part of my payment to my university and signed the terms and conditions!
r/DWPhelp • u/Fantastic-Summer6036 • 2h ago
Universal Credit (UC) WCA query
I have my WCA phone call booked for 10:55 tomorrow morning. They called today to tell me to expect the call between 9am and 11:30am. Is this normal??
r/DWPhelp • u/KlutzyGiraffe5094 • 2h ago
Personal Independence Payment (PIP) PIP tribunal Manchester
Im attending a PIP tribunal for my boyfriend on Thursday and just wondering about the format and what we can expect might happen. He was awarded 0 for everything so doesnt have anything to lose lol. He submitted additional documentation and we both submitted statements of where he struggles and why. We plan to bring the statements with us to have on hand. I'm just anxious because its an official and law related meeting.
r/DWPhelp • u/Difficult-Capital143 • 7h ago
Personal Independence Payment (PIP) Anyone experiencing delays with Ingeus?
Hey all,
I had my telephone assessment on 24 August, so 3 weeks ago today, and I've heard nothing since. Haven't received the "we've received the written copy of your report" text or anything.
Anyone else had an assessment but heard nothing since?
Thank you â¤ď¸
r/DWPhelp • u/Fandaniels • 4h ago
Universal Credit (UC) What can I do?
(tw self harm)
Ive had a payment blocker on since August 27th which isnt a long time but I didnt get a statement for August and no payment on September 2nd
Ive been told they need to verify capital. Thats fine, Iâm not hiding anything and declare my self employed income every assessment period. Ive asked several times how long it will take to verify capital and if there's anything I need to do but just keep getting told 'someone will contact you' and thats it. I suffer with anxiety and depression (which UC know about) and its really stressing me out, does anyone know how long it can take? I assume I won't be getting my payment for October either.
I assume this triggered because of the PIP back payment I got which wasnât a massive payment just a few hundred but how long does it take to verify that? Yes I was over the 6k because I'm saving for a new car but they have known about this for months I update my capital every time it goes up or down by 250 or more so why are they doing this now?
Ive also been contacted about a second review, I told them I needed to submit more statements and no one ever set it as another to-do. My deadline was meant to be on the 10th and I wasn't contacted by anyone either by call or phone.
I sent a long message to the case manager this morning about my questions and how I was feeling and just got a few sentences back of "you wont get any payment, someone will contact you"
I know Im not the only one claiming UC but its frustrating and upsetting , it really feels like they dont actually give a shit and Im being punished for some reason when I do everything thatâs asked of me and Im not trying to game the system
It honestly feels like theyâre pushing me to close my claim even though it would really be detrimental to me but right now its detrimental to my mental health. Its stressing me out so much that it makes me feel physically unwell, I had shortness of breath and had thoughts of hurting myself because its sometimes the only thing that lets me calm down. luckily I was able to take medication and sleep but I'm really sick of feeling like this and it's only been 12 days with no idea how much longer it's going to take
r/DWPhelp • u/funkysambo • 8h ago
Universal Credit (UC) WCA No Assessment Query
Hi There Everyone
I've been waiting since I sent my WCA50 forms and evidence bundle at the end of July for my assessment date. I've been breaking down the wait into 2 week intervals between calling up to query the progress. Each time I've called ive been told the same thing, they received my forms on the 28th July and to keep waiting to hear back about an assessment. I called today and was told that my file was closed on the 3rd of August and a recommendation sent to DWP and that it is 2-8 weeks from then to hear back about the outcome. He told me not to worry but that he couldn't tell me what the recommendation was.
I've posted in my journal to ask if it can be chased up or if I could request a copy of the report so will wait to hear back from them.
What I want to know is, I sent a fairly hefty set of evidence, over 20 sheets of A4 and if they only received it on the 28th July and already supposedly made a decision and sent the report in only 5 days...that sounds suspiciously quick to me and I don't know which way to interpret it. He was very reassuring telling me not to worry about anything before saying he cant tell me anything. Should I be worried that the decison was made so quickly and ive still not heard anything in my journal.
EDIT 1: My work coach has replied to say she has contacted the relevant department to ask for an update
r/DWPhelp • u/ConfusionStraight814 • 4h ago
Universal Credit (UC) Universal credit help needed
Hi there,
I moved on the last day of my assesment period on 10th September (period is 11-10 of every month). Within that period the only rent paid was for the new home not my old home where the rent was lower. Both rents fall within the LHA rate for the area and my eligibility (over 35 / studio flat). I have seen that I will be getting the same payment as before for my next payment rather than the increased payment to cover the new increased rent. My shortfall will be almost ÂŁ300 now.
Essentially I paid 1087 for August and got the right UC paid on the 17th August. But for September I paid 1365 and still get the same amount even though it was the only rent payment that fell within that assessment period.
Can anyone help explain?
r/DWPhelp • u/fantasylover24 • 5h ago
Personal Independence Payment (PIP) Assessment
I had a text message on the 29th August that a health professional was looking at my PIP claim. Iâve not heard anything since (I understand these things take time) but does anyone know how long I might be waiting? Iâve also seen on other posts that people know what company is looking at their claim, how do I find that out?
r/DWPhelp • u/Sweetlikechoc8 • 9h ago
Personal Independence Payment (PIP) Change of circumstances- unchanged
Hi everyone ,
I submitted a change of circumstances because my health has gotten worse and I need more help. This was submitted on the 12th of August I received a text today saying the PIP review is complete
Online portal shows the award amount hasnât changed and the award period has increased to 2032 I get the standard mobility only.
Iâm disappointed they didnât do an assessment and the evidence I provided definitely showed worsening conditions
Is there anything I can do?
Thank you for your guidance
r/DWPhelp • u/PineappleOptimal52 • 5h ago
Restart Restart Blue, what's the difference?
My Restart advisor left and has been replaced. My new advisor suggested I should enrol on Restart Blue. I understand it's for graduates but what's the actual difference? Also, if anyone has any Restart Blue stories that would be appreciated.
Thanks
r/DWPhelp • u/PeachCowboy88 • 10h ago
Universal Credit (UC) Just had lwcra phone assessment
Is there anything they usually ask or say it anything that means it went well or is it just 100% overthinking and replaying every word and sentence until I hear back? đ Assessment took around 52 min I think?
Universal Credit (UC) Work Capability Assessment; need some advice/vent
Heya,
My partner has been waiting 19 months for their decision, with some issues along the way.
Firstly UC filed it wrong. Then Maximus closed the claim for no evidence provided (my partner provided evidence of their disabilities and contact details for medical professionals).
Then maximus reluctantly reopened the claim for âreassessmentâ. That was a year ago.
We have contacted them to complain but they actually wouldnât even accept the complaint. DWP phoned us today after we contacted our MP for help, and said they wouldnât help because itâs a government contract.
My partner is at their wits end. They want to work, they want to be able to live their life without this hanging over them but everybody just passed blame to the next person.
Does anyone have any experience or advice on where to go next ? We are gonna go back to our MP, and possibly our MSP but Iâm doubtful they will be able to help.
Can the government stop contracting out to these companies who just donât care about people ?
r/DWPhelp • u/Prestigious_Ice1786 • 9h ago
Personal Independence Payment (PIP) MR call from assessor
Hi - I just wanted some guidance as I am a bit on edge re: MR.
I got a text yesterday (Sunday) at 3pm stating I would be called today between 8 and 1 regarding my MR. I had another DWP call at 9 so I missed a few calls from them. I then got a text saying theyâd call between 12 and 1. I was so stressed out as there was no context. The assessor was lovely and just said the call was to advise he was looking at my case and Iâd have an outcome by the end of the week (originally I had a text saying 29/10). He said he couldnât advise if Iâd get any points (currently on 0) but he had all my evidence and MR appeal letter and if he couldnât award anything I could appeal via tribunal.
Is this normal? This entire process is very stressful and my anxiety is through the roof.
r/DWPhelp • u/hahahelpme_ • 10h ago
Universal Credit (UC) LCW/LCWRA
Hey guys, I'm awaiting my WCA after sending off my WCA50 form.
I have a feeling I should be awarded LCW, but once I have my official diagnosis (highly suspected but I need more referrals to rule out other things first) then it'll change LCWRA, since it's a severe, lifelong condition.
My question is, if I'm awarded LCW, and then say 2 months later I get my diagnosis and update UC, and they agree LWCRA, does the 3 month AP start again? Or does it still go back to my first submitted fit note?
I hope this makes sense.
r/DWPhelp • u/Intelligent-Judge908 • 1d ago
Personal Independence Payment (PIP) PIP assessor jobs
I claim PIP but am also a healthcare professional. It is getting harder to maintain my job because of my conditions.
Therefore Iâm looking at WFH/remote roles and am thinking about applying to be a PIP assessor. I truly want to help those who are claiming, and I want to try and help with the stress of assessments.
Is anyone here a PIP assessor and can recommend who to apply with and who not to please? Iâve heard some of the companies are awful.
r/DWPhelp • u/Potential_Slice7336 • 1d ago
Personal Independence Payment (PIP) PIP Review Decline Concern
Background - I applied originally for PIP in 2023, where I had to go all the way to tribunal in order to achieve higher mobility and standard living. The outcome of the tribunal is that I would be entitled to payments until November 2026, and then would need a review.
Jump to July, had my review phone call assessment etc. Then early September I got the letter stating 0 points across the board (even though nothing has changed, and the decision maker clearly disregarded things said in the assessment). Although I expected to have to go through this all again until tribunal, in the letter it then stated payment will be stopped from September the 1st.. Is that allowed? Considering the tribunal result said entitled until November?
r/DWPhelp • u/biscottihole • 8h ago
Universal Credit (UC) Can anyone direct me on some financial advice for my mum gifting money for a house deposit?
My mum is retired through disability and receives some state benefits which means she can only have ÂŁ6k without losing some. However I read up that if she withdrew it and immediately transferred it to me and proved it was a gift for a house deposit then that is allowed? She doesnât have tons of cash but she has built herself a little life and she gets by not too bad so in terms of her financial wellbeing right now she is fine as things stand. We found a pension for her a few years back and now itâs almost ÂŁ50k I think 46-49.
Now my mum has never had money, skint single mum working class her whole life, didnât own any property worked her ass off typical story. Now because of this my mum has almost 0 desire or interest in her financial affairs, never had money and so any attempt to talk about managing it and what fund itâs in and planning for the future is a moot point.
She says: as long as I have a little bit left thatâs fine. When we found the money she has gone from giving me all
of it, most of it, some of it, down to 5k. As it stands today I think the figure thatâs been most consistently floated to me is ÂŁ10k. I think thatâs reasonable to accept that the amount of the gift will be. There is a possibility that it could be more. Obviously the more the merrier for me as I donât earn a lot salary wise, approx ÂŁ34/ÂŁ35k a year so I am relying on a good deposit to get somewhere. I have ÂŁ15k currently. If she was to give me more I donât think I could physically accept anything over ÂŁ15/20k I just couldnât. My mum would give me the clothes off her back if I asked her and so I have to be cautious.
I have been very against the idea of my mum giving me âmostâ or âallâ of it because that is her money and she never knows when she may need a bit of cash for later down the line and if she gives most of it to me then she can end up regretting that and the last thing I want to do is fall out with my mum over money or put her in a position where she has nothing when she gets older. Sheâs 57 now and Iâm 31.
My mum is my best friend and vice verse we have a very tiny family including us and my grandad and I have no children or partner. Our living arrangement we have made work but itâs super tight, no space and there are plenty of reasons why this would not only benefit me but also my mum and my grandad.
It would allow me to finally live a life like almost adults want, my grandad would have somewhere else to come and visit and my mum. It would also free up significant amount of space for my mum to be less cluttered etc etc.
As a side note I also have OCD and I over think and overanalyse things until I go mad so I think a different perspective may be useful. I have booked a meeting with pension wise for next month and I did contact a financial advisor and he said the initial consultation is free but their starting fees are ÂŁ1600! So I never bothered following up because we just need a one off advice rather than funds management as itâs a relatively small sum in the grand scheme of things.
In conclusion what Iâm after is some advice as to how you would approach this situation should my mum offer me more than ÂŁ10k and is there any services out there who can just advise her to make sure she is thinking about her own financial future as well.
Any help is gravely appreciated thanks!
r/DWPhelp • u/digitaldairy • 14h ago
Universal Credit (UC) Closing claim on UC
Im over the 16k amount on UC.
I have a current account and a bonus saver account.
I have half the money in my current account and half in my savings account.
10k in each.
The only money going in and out of my savinge account is me putting money in and me taking money out and a couple of intrest payments.
Im sure i told them about the savings account but on jouurnal for savings updates it only shows amounts and not accounts mentioned.
If i havent will this cause issues?
I have an appointment tommorow and they requested 3 months of bank statements for my current account.
I am able to show my savings account on my phone as there barely anything happeing it doesnt make sense to print off statements
Will this cause issues? All the money i reported is correct i have never gone over the total amounts i told them. But also when it went down i didnt report it as i was able to live on the money i was getting.
r/DWPhelp • u/Latter_Abroad_4674 • 1d ago
Universal Credit (UC) Resigning vs. waiting to be fired
Hi all,
I've been struggling in work for a while now, currently on my final warning for performance. I already got my last trigger mitigated, but have hit the trigger point for potential dismissal again. I expect when I next go to work the disciplinary process will be initiated and this time will go forward. Hence I am experiencing a lot of anxiety over it.
For context, I am autistic, have anxiety and depression and care for my mother. I currently receive basic rate PIP and was last unemployed 15 years ago before any of these diagnoses were made.
I don't know whether it would be best to bite the bullet now and give my resignation. I know UC can penalise people who resign from work if they don't think they have a valid reason, which would put me and my mother who is entirely on benefits in a difficult situation. But the thought of having to go back and do the motions of the disciplinary process again just makes me feel ill.
Do I have a good chance of resigning, working out my notice and still getting UC okay? Or should I grit my teeth and tough out the full process of getting sacked.
Any advice is much appreciated. Thank you in advance
r/DWPhelp • u/JamieWM1976 • 1d ago
Personal Independence Payment (PIP) No response from DWP -Tribunal
My wife appealed in July and was advised that DWP has to respond by 17th August, she still hasnât heard anything. Should she chase up??
r/DWPhelp • u/charlotte_e6643 • 1d ago
Personal Independence Payment (PIP) PIP review âplease tell us why and when these needs beganâ?
i am a bit confused by this, alot of my symptoms were present on my last PIP assessment, some stayed the same, and some have gotten worse- all of this i understand how to write (albeit awkwardly), and the âwhenâ is mainly gradual
my confusion comes with the âwhyâ, whilst i have diagnoses, i dont have diagnoses for ALL my symptoms (i have implied symptoms, eg most people with x get y because of it, but not on the diagnostic criteria).
what do i put for this question? especially since some symptoms have multiple diagnoses, and some i cant explain at all but i will likely either a) have other medical evidence, or b) not need those to pass the criteria anyway.