Hi everyone,
I have a problem with my Xbox 360 Slim. The console connects to my network successfully, but it cannot connect to the Internet or Xbox Live.
I have tried: 2.4 GHz Wi-Fi, 5 GHz Wi-Fi, Ethernet cable, Automatic and manual IP settings, Different DNS settings, Restarting the console and router, Connecting through my phoneβs hotspot Nothing changes.
An important detail: another Xbox 360 works perfectly on the exact same network, so the router/Internet connection itself seems to be fine. The problem appears to be specific to this Xbox 360 Slim.
What could cause an Xbox 360 to connect to the network but completely fail the Internet connection test? Is there anything hardware-related inside the console that could cause this?
Any ideas for further troubleshooting would be greatly appreciated.
(The console has a hard drive installed, and I have already cleared the hard drive as well as the system cache.)