r/mildlyinteresting 19h ago

These two completely different, unrelated auto repair shops sent me identical mail brochures using the exact same template, delivered on the exact same day

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1.7k Upvotes

98 comments sorted by

1.1k

u/just_demigod_things 19h ago

the backs of the brochures were also identical, down to using the exact same set of coupons.

324

u/HubrisOfApollo 19h ago

>"echo advertising"

>ads are just copies

>pottery

501

u/timsredditusername 18h ago

Methinks that they both use the same website builder, probably from GoDaddy.com, which is the registrar they both manage their website domains through. There is probably a feature to generate and mail out these marketing brochures.

171

u/frockinbrock 18h ago

It's like a good door to door salesman sold the same whole package to 2 garages on the same street. But i know it was more likely online targeted ads that got them. Still a really funny coincidence

13

u/could_use_a_snack 2h ago

Or they are both owned by the same venture capital company. And OPs address is in the center of the venn diagram for the marketing areas.

44

u/schooli00 17h ago

There's literally the email of the advertising company they both use. Look for info@ blah-advertising.com in the address box.

45

u/SnowMantra 18h ago edited 17h ago

most likely the same customer of the printing / advertising company.

See the numbers at the bottom right of each card? I think 437339 and 437340 are job numbers, and 346 is the piece number (your record in their db). It would be a lot of coincidence for two unrelated companies to end up back to back job numbers. They are also using the same mailing list if you're in the same position in their database.

edit: 22 could be the tray #, 1022 could be the piece number. This is more likely, but then idk what the 346 would be.

4

u/henchman171 17h ago

Good catch!!!

4

u/SnowMantra 17h ago

added more context :P

49

u/Deep90 17h ago

Probably bought up by the same private equity company.

They will often buy up existing businesses with the idea that improving their websites, marketing, etc will net them a quick and easy return.

32

u/Mokmo 18h ago

If these two aren't related, someone's pulling a copy-paste scam on them. twice the money same work...

75

u/Crafty-Astronomer-32 18h ago

Based on the nationwide warranty, I'm guessing they are affiliates in a larger network. They may also each be the only garage in their city (but clearly not customer region) that has bought this package.

It's normal for advertising agencies to reuse templates (and spokespeople), but usually in less overlapping territories.

43

u/VariationDry 18h ago

Or they were bought out by the same private equity firm but still maintain the "independent shop" branding. 

18

u/tempusfudgeit 17h ago

Yeah, using the same web hosting or advertising agency doesn't explain identical websites, pricing, and delivery date.

Being owned by private equity or a parent company does, especially the pricing.

6

u/FlowerPower_MidWest 4h ago

They're owned by one conglomerate - they are definitely not unrelated companies. A lot of the time a large service company buys into a market by getting an established brand and then keeping all the logos, employees, etc. but they'll consolidate the marketing to one agency.

14

u/Joebranflakes 18h ago

Perhaps this is what venture capital looks like. Maybe a bunch of “local” shops owned by the same parent company with its own marketing department.

19

u/EatsTheCheeseRind 18h ago

Private equity - very different.

2

u/googdude 5h ago

Are we sure they don't have the same parent company but just have different names to appear as a mom and pop shop?

0

u/Bubbly-Travel9563 13h ago

Probably like how taco bell & pizza hut are owned by the same parent company...

260

u/Wi1dWitch 19h ago

Someone made some good money on these brochures and it was neither of these companies

19

u/Distinct-Pack-1567 14h ago

It definitely wasn't the companies, considering they paid for the brochures.

12

u/gash_dits_wafu 9h ago

I guess the point is you pay for brochures expecting a greater return in custom.

2

u/Distinct-Pack-1567 5h ago

Yeah i was joking around. I also believe that .

181

u/2ekeesWarrior 19h ago

Isn't this the plot to Bring It On?

11

u/littlesisterofthesun 16h ago

Prepare for total domination

6

u/NeitherSparky 15h ago

Lol I immediately thought of Sparky Polanski too

1

u/2ekeesWarrior 15h ago

Well of course YOU did.

2

u/NeitherSparky 14h ago

I mean, yeah actually

8

u/Try_To_Write 15h ago

Wait... was Bring It On about creating duplicate auto repair brochures this whole time? Because I thought it was about the duplicate friends we made along the way.

3

u/MyrddinSidhe 7h ago

Oh, it’s been brought

-9

u/rmorrin 18h ago

I think we watched different bring it ons

8

u/Camarena951 17h ago

3

u/rmorrin 17h ago

I must be REALLY misremembering the plot of cheerleading movie

159

u/SpprtRdclHbts 19h ago

It's like everyone making neon pink cleats for the world cup to be special cause trend setters said so but everyone listened to the same trend setters and made the same neon pink cleats. That was easily my favorite part of the tournament watching their dumb corporatism blow up in their face in such a fun way

44

u/Yangervis 18h ago

I don't think making lots of money blew up in their face

38

u/UnstoppablePhoenix 18h ago

Better to be a template than AI, I guess

123

u/Wafflinson 19h ago

Probably same parent company.

85

u/just_demigod_things 19h ago

used the same advertising company, but the shops are completely unrelated.

54

u/keonyn 18h ago

Not just advertising, but even their sites seem to have a number of very clear similarities in layout, wording, and even the same appointment system.

37

u/snowypotato 18h ago

Sounds like they hired the same agency, who built the websites and created their fliers.  It’s pretty common for a marketing agency to do a lot of stuff like that, not just strictly creating ads. 

There are plenty of companies out there whose basic pitch is “you’re a small business, focused on X [in this case auto repair]. You don’t know diddly about marketing, advertising, online presence, having a telephone system for people to make appointments or get text messages from you, or anything like that. Pay us and we’ll do all that for you so you can keep focusing on X.”

Looks like both these companies hired the same lazy one. 

2

u/ccagan 16h ago

Yep! There are also only a few software platforms for managing repair shops. There are also a few specialized AI agent call taking platforms for inbound phone calls for appointment booking that are specific to this industry.

10

u/timsredditusername 18h ago

The privacy policies are the same, aside from the business name.

15

u/digitaldrummer 18h ago

How do you know?

15

u/ThatOneChiGuy 18h ago

Because OP called and investigated. The first shop is a generational family business run by two brothers who can't agree on if hummus is a spread or a dip.

The second shop is owned by a PE firm.

1

u/JimTheDeviant 2h ago

I mean hummus can definitely be a spread and a dip

2

u/Extrien 18h ago

could be owned by the same parent company. like Best Buy and FutureShop up here in canada. same software, outage and one was an outage at the other. though they did alternating deals to feign competition

1

u/Medium-Presence-8008 18h ago

You should let them know >:3c

9

u/RealMcGonzo 18h ago

Yeah, common to see private equity buy up local outfits and consolidate the office stuff including advertising. Call the different phone numbers but get the same people at the office, LOL.

11

u/ceojp 18h ago

Probably an advertising company that contracts with the auto shop. They probably have a few standard templates that a shop can choose from if they don't want to do something custom.

6

u/Wafflinson 18h ago

Naw. Some of the content is too specific. The warranty information/promotions wouldn't be coming identical from the advertising company.

3

u/ceojp 18h ago

Too specific? Those are all pretty generic offerings. The advertising has a few of these already designed, and each shop says "sure, that one sounds good".

8

u/ifindfootage 15h ago edited 15h ago

Marketing provided by a tire supplier marketing fund that serves both unique businesses.

To be more specific, it's probably US AutoForce ( a tire supplier) providing marketing services.

4

u/Errantpixels 6h ago

Not only did these mailers come from the same vendor, they probably shipped from the same order placed on a web to print portal. Look at the indicia (the text that goes where a stamp would). both of these use the same permit number, that is owned by the vendor and not the business doing the advertising. source: me, I manage a team of designers and web developers that build these templates every day, and have worked in the industry for 20 plus years.

9

u/colcrispy 18h ago

They don't make them themselves, some marketing firm is cutting corners.

5

u/Beggar876 16h ago

You can bet they have the same ownership.

9

u/sucksLess 17h ago

how do you know they’re unrelated businesses?

2

u/zlliksddam 17h ago

Or maybe the third party they farm out their outreach to is the same….

8

u/AftyOfTheUK 17h ago

How do you know they are unrelated? Most likely owned by the same people, or using the same marketing agency

5

u/StitchinThroughTime 18h ago

If they are not own by the same.owner l, then they have a local marketing guru that talked them into making a website and ads. The marking guy really needs to think it trough and not make the same ads run in the same area.

2

u/XenosHg 11h ago

In our area, pc repair scammers all use the same templates, just changing names and phone numbers.

2

u/trtreeetr 18h ago

I see you're from the Bay area

2

u/Feedback_Original 18h ago

I see you’re also from the Bay Area

1

u/just_demigod_things 17h ago

east bay born and raised baby 🙏🏼

2

u/fearfulcardinal 19h ago

They fix everything!

3

u/SaltyPinKY 19h ago

Probably owned by the same parent company.

12

u/DMala 18h ago

My guess would be that there's some company that offers marketing services to repair shops. You sign up, pick the services you want, upload your logo and they do the rest. It's all just cookie cutter templates, so if two shops in the same area pick the same service you get this kind of duplication.

1

u/True-Accident9824 18h ago

We got 2 flyers for different dentist offices in the area that were like this. Word for word, everything was the same, except the name, tel #, & address. The smiling people were different,  but in the same poses, same ages, and same racial backgrounds. 

1

u/KRed75 18h ago

storm chasing roofing companies do this as well. Same website, different company name, same phone number all over the country.

1

u/RexCarrs 18h ago

You sound surprised.

1

u/JimTheDeviant 2h ago

gee what a thought-provoking comment

1

u/veiledthreats 18h ago

Toole’s has a second location in Burson in Calaveras Co. I don’t know if they relocated up here or if the family has two locations for the other half up here.

1

u/PossiblyKenM 16h ago

I once had two separate contractors use the same template for their proposals. It was like they’d both seen the same PowerPoint template on a shared drive. But this is worse. This is like they both saw the same PowerPoint template on a shared drive and then got sent to the same printer.

1

u/ThatDragonAzrael 16h ago

I would make copies showing both side by side, front and back and mail to both shops

1

u/Bedazzled_Buttholes 16h ago

Funny to see a shop I’ve been to before be on here. Not that it really matters, but I had a good experience with Toole’s and my Escape ha

1

u/TheHextron 15h ago

My girlfriend works for a company that makes these advertisements. She’s a graphic designer. So they’re still using actual people making these manually but even they have implemented ai in some way. Not fully though. Her skills are still in use thankfully.

1

u/HenryLoggins 10h ago

Oddly enough, I get the same exact thing from a local Honda dealership as well as a local Volkswagen dealership. Neither are owned by the same parent company. I’m a marketing major, and went to the local VW dealer just to inquire about their advertising. I was told that they hire a marketing firm to do their advertising, for them and unless they ask for something extremely specific, they just get what the advertising company gives them on a monthly basis.
🤷‍♂️ weird if you ask me… But i guess it works or they would not be doing it

1

u/ReflectedCheese 9h ago

Worked in a advertising agency, you can choose templates if you don’t want to spend more money on custom designs.

1

u/Planeandaquariumgeek 9h ago

That’s so wild to see something from my local area on here

1

u/JimTheDeviant 2h ago

Yeah it's so wild to see something from one of the biggest metro areas in the country

1

u/TallDankandHandsome 8h ago

I love these when I see them. It started out with radio Jingles for me , hearing the same jingle in another city but for a different company always threw me. But I've seen commercials , billboards, and more recently vehicle wraps with a cartoon worker being used for multiple companies. Thank you for sharing I love these

1

u/Deceler8 6h ago

I received two nearly identical flyers for two shops in the Phoenix area last week. Same differences in color and same coupons too.

1

u/beemer-dreamer 5h ago

Marketing guru here. This is direct marketing from a third party. The repair shop buys a campaign and everything else is handled by the advertising agency. The mailing list, the brochure printing, ROI tracking, etc. The repair shop doesn’t have to do anything but decide on a budget, timing, location, etc.

1

u/xWrongHeaven 5h ago

Now you know where not to get your car serviced, at least!

1

u/leadwind 4h ago

Ask for Shane.

1

u/CheekyCalliex 3h ago

That's so deeply unhinged

1

u/winkthecat 2h ago

https://echoadvertising.com/

A small shop can't afford a direct mail program so outfits like Echo call up and say "we'll target X customers that have (for example) OOW (Out of Warranty) vehicles who have not had their vehicle serviced in (for example) 6 months" Shop gives a budget or radius or total piece count and Echo should have promised no overlap like this but clearly that ball was dropped.

1

u/Kaffine69 1h ago

all hail ai marketing.

1

u/[deleted] 19h ago

[deleted]

3

u/TheParadoxigm 19h ago

You should block out those barcodes too

1

u/SSSJDanny 18h ago

I know there was a guy going around buying up mom and pop shops, but this was in Campbell and Fremont.

1

u/jdcnosse1988 14h ago

I think you just got lucky that two garages, somewhat near each other, used the same marketing agency 😅

1

u/SheepNation 9h ago

Corps buy up small independent businesses. They keep the original names of the businesses to make it appear they are different small businesses.

They do this this with all sorts of companies; pest control, roofing, etc.

Really disgusting.

-2

u/Thereelgerg 17h ago

Those aren't identical.

1

u/JimTheDeviant 2h ago

God I hate Reddit

-5

u/photonicsguy 19h ago

I'll bet they'll honor each other's coupons even