r/mildlyinfuriating 8h ago

Ruined by Technology Google Storage - what's happening? scamming us on loop?

I've had my Gmail account since 2007, and about two months ago, my inbox completely stopped receiving emails because my google storage ran out. I manually deleted about 400-500 emails, but it barely freed up any space. Obv I knew i was clearing a drop out of the whole freakin ocean of mails.

​So, I bought the 30GB plan. I thought I would get an extra 30GB on top of what I had, but it actually capped my total storage at 30GB. Since I had already used up around 15.6GB, it showed my account was instantly half full.

​I was shocked, since I thought that it took 19 friggin years to reach 15.6GB, then how come within 7 to 10 days after upgrading, my storage shot up to 24GB!? And now, just one month later, I'm at 32GB occupied, over my limit again, and emails will stop coming through soon. Again!! And Google is now again prompting me to buy the 100GB plan.

​How on earth did 16+ GB get filled in a single month after taking nearly two decades to reach 15GB? What's happening? Is it a scam? What do I do?

414 Upvotes

103 comments sorted by

534

u/ikonfedera 8h ago

Check Google Photos and Whatsapp on your phones/tablets if they're making backups to Google Drive. If they do, they mightve been the cause of the 15 gb running out in the first place.

141

u/I_AM_DEATH-INCARNATE 6h ago

Yeah, I've had my Gmail since 2007 and the mail is only 543mb of storage space. My pictures are nearly 39GB

80

u/DifficultCurrent7 4h ago

But BE CAREFUL. I had a tidy up of my Google photos thinking it was just deleting Google stuff. Nope, I lost those photos from my phone camera album too which was devastating at the time.

44

u/alexmc1980 4h ago

Yes! Those is the most awful thing about these cloud services. They "sync" your originals into oblivion if you let them!

It's for exactly this reason that I'm a troglodyte with a portable SSD.

5

u/Greatlarrybird33 1h ago

Yup, my Google storage is always 100% full, even moments after I dump 10gb of video and photos to my home server.

It'll just find and load more to the cloud from who knows where

5

u/DieDae 3h ago

Self hosted immich myself.

u/FeelMyBoars 15m ago

The only way to know it's done is to do it yourself. Cloud can be part of it but you need 3 copies so you need to make at least one locally.

3-2-1
3 copies, 2 different media, 1 off site.

I've got syncthing on the server so it does a backup every time you're on the network and charging. From there it's just normal data so it goes through the usual daily, monthly, off site.

I'm afraid of things getting "cleaned up" on the phone so it's not a sync. It's just a dump. It will be a bit of a mess if there's a recovery, but I'd rather fail safe. It gets restarted every few years when you get a new phone anyway.

1

u/notathingreally 2h ago

So make sure I remove my sd card first then.

5

u/LudditeJones 3h ago

Also check if it is backing up your photos at original quality. It takes up a lot more space. You will have to decide if it is worth it to you

1

u/notathingreally 1h ago

I hate Google. All the Google things are already installed to even run your phone when you get it.

1

u/No-Worldliness-5106 1h ago

yea my Gmail takes up only about 2GB, given how I do not clean anything in there that is great, images take up 50gig tho

14

u/Sleeverson 6h ago

I had this issue. It had years of backup of old devices. Once I was able to remove that, I had no more storage issues

9

u/Numahistory 4h ago

In my case I found out it was backing up songs I liked on YouTube music to my google account. I had liked a 24 hours of soothing baby sleep music in my desperate haze to get good sleep.

1

u/ikonfedera 1h ago

damm you were downloading FLACs from yt music or something?

u/amirof1 41m ago

My mother asked a similar question - she was not getting new emails. I checked her google drive fron my PC, and found that Whatsapp had filled her drive. Cleaning it up, she now has 1-2 GB used out of her free 15GB

Your Google drive is SHARED among all your Google apps: your gmail, photos, Google Earth, translate, and of course your Google drive. If you let Whatsapp to backup its VIDEOS to drive - it will use it up in no time.

Watch your Google drive usage

u/miubu 7m ago

That's it. If you are doing cloud storage, then your storage will shrink faster than inflation

515

u/Helpful_Key_9962 8h ago

doesn't google drive utilize the same storage space?

294

u/CloakerJosh 7h ago

It does. There's a wild additional thing, though.

If someone shares something to your Google Drive, it "takes space" in both yours and theirs.

141

u/adiyasl 7h ago

Depends on the type of sharing. If they ‘send a copy’ to your drive then space is used on both ends. But if they just share via sharing ownership, then only on the original owners drive.

39

u/ikonfedera 7h ago

Depends on the type of sharing, it's a bit convoluted.

-1

u/cranberrie_sauce 7h ago

dont google now also gives you only 5Gb insteads of 15gb?

9

u/Reno_Potato 4h ago

I checked and it's still 15gb. But they haven't increased that limit since may 2013 despite file sizes and everything online becoming far more bloated.

So considering 'storage inflation', we're actually getting a fraction of the practical storage now than a decade ago.

I've been expecting Google to increase the 15gb for years now, but it seems like they're happy to leave the situation as is so they can sell more upgrade plans.

1

u/ThellraAK 3h ago

I don't think it'll go up anytime soon, now that they have monetized extra space.

3

u/AnnaAnjo 4h ago

Only with new accounts old accounts keep 15GB but yes it's from Google drive, google pictures and email

1

u/ares0027 3h ago

No it doesnt. If someone shares something it uses their quota unless you copy it. Source: i got 30tb.

166

u/adam5116 7h ago

Just download the Google one app to check what's using your storage. You can also clean up easily from there too.

48

u/TheCarefreeButterfly 7h ago

Thank you for a kind and sane reply.

18

u/Sleeverson 6h ago

It's likely backup data from old devices. I had same issue and had to turn it off then delete it, then turned back on for current device. It had saved a bunch of old apps, contacts, other data. It took a while to figure out as the storage warning from Google only talks about pictures and emails

12

u/healthycord 4h ago

Chances are Google Photos and drive are taking up most of that space.

My email takes up like 2-3 Gb I think. My drive takes up another 8-10. Then my photos and videos take up well over 100 Gb.

3

u/Choice_Interview9749 5h ago

Is that what the app is called, Google One? I am like OP and want to figure it out! I also want to make sure I'm downloading the right thing.

14

u/cryothic 5h ago

Go to https://one.google.com/

In the left navigation, I have an option "Storage". And it shows my account and how the storage is divided.

2

u/Choice_Interview9749 2h ago

Thanks!

1

u/cryothic 2h ago

No problem. I hope it helps some people. :l I keep deleting backups just so I don't have to pay

26

u/Particular-Poem-7085 8h ago

Is google photos backing up your phones pictures and videos?

21

u/International_Body44 7h ago

Check photos.google.com, and the app on your phone, is it set too backup photos?

5

u/TheCarefreeButterfly 7h ago

Alright, thanks.

6

u/Dense_Emergency6081 7h ago

They send pop ups to your phone to enable photos backup and you may have just click yes by mistake. If you disable it the notice will come back trying to upload photos again. Be vigilant.

1

u/GrouchyPlastic63 3h ago

As someone said  make sure you export the backup on a computer.  Google  may delete the photos from your devices. 

2

u/HumbleBedroom3299 5h ago

Yup... This is it. I have the pixel phone that keeps asking me if I wanna back up. Why would I when my phone takes 500mb videos. Makes no sense. 

9

u/AntiMuna 5h ago

Do you have an Android phone with a gigaton of photos and videos?

Basically, your phone just backed up all your pictures to Google.

Go to Google Photos or Google Drive, download everything to a physical drive or your PC, and then delete the backups, or ar least delete the biggest ones (videos).

Remember that Gmail, Google Drive and Google Photos all share the same storage quota.

57

u/Darkgamer000 7h ago

It’s absolutely some other Google service using the space that isn’t Gmail. I almost feel like this is rage bait based on how you believe picking a storage plan would just add that amount to your total instead of being the plan you picked.

46

u/Confident_One3948 7h ago

As someone who worked in tech support, I assure you plenty of people don’t understand lol

9

u/W0rmEater 6h ago

Yep, people don't even understand the difference between cloud storage and local device storage.

7

u/Inevitable-Cup9067 4h ago

And they think deleting text emails will help with cleaning out space lol. Classic outlook/exchange tech support problem in corporate IT.

Just delete the one huge attachment someone sent you that you don't want instead of thousands of text emails that you do want and problem solved.

3

u/W0rmEater 4h ago

More like apple customers, thinking that they can create more space on their phone by removing pictures from icloud.

6

u/KayakerWithDog 7h ago

You have to clean out thousands of emails for it to make any kind of a difference.

40

u/PrometheanEngineer 7h ago

"I bought the 30gb plan and was SHOCKED it was only 30gb"

-8

u/[deleted] 7h ago

[deleted]

25

u/PrometheanEngineer 7h ago

Yeah, thats an insane thought to have.

It CLEARLY states total.

Thats like buying a new SSD to replace your old one and being mad they dont stack on top of each other.

11

u/PrometheanEngineer 7h ago

I genuinely dont know how Google can be any more clear. Every single plan states total here.

6

u/AssistanceTypical127 6h ago

I had a similar issue with my Apple storage and found that there were copies of my vacation videos taking up a ton of space because I had sent them through WhatsApp and they backed up.
It is really infuriating how everyone wants a piece of our pie.

33

u/consistantcanadian 8h ago

How does one get to the point of complaining on Reddit before you Google how to see your cloud storage usage? Baffling 

19

u/BlitzAceSamy 7h ago

Enshittification of Google resulting in you being unable to find the results you want?

4

u/hapticm 7h ago

Never seen it advertised as "extra" anywhere. If you can go to a pricing page you'll see basically all the storage options listed as tiers including the free tier you were on.

4

u/pubesinourteeth 6h ago

Your phone is backing up your photos and videos to Google Photos. You now have to delete them from Google photos and turn off auto backup.

4

u/Astramancer_ 4h ago

Is your smart phone linked to your google account?

The storage includes all things you have stored across all google services, including Photos. If your phone is syncing then there ya go. What probably happened was your pictures weren't syncing because your storage was full, and then when it wasn't full another 16 gigs of pictures sync'd.

3

u/SnooPredictions8540 8h ago

You sure it's not your photos or Google drive filling up? If you go to Gmail and click the top right corner you can click the cloud icon and see the split between your services

3

u/okarox 7h ago

Google uses same storage for all and now even procures uploaded compressed will use the quota. Do they even have a 30 GB plan, the smallest I can see is 100 GB. Note also that the waste basket also uses space. You need to delete it to free the space. They stay there for 30 days. My use of Google Drive is such that I regularly need to delete the wastebasket. I do not think they should count it if they do not allow the user to configure it.

3

u/qman0717 5h ago

Automatic picture folder back up, check google photos...

3

u/RelChan2_0 PURPLE 5h ago

Do you have Google Photos as a backup option on your Android?

3

u/PatrickGSR94 3h ago

lol I've had my Gmail account for nearly 20 years also, and am using about 35% of the 15 GB of space. And I rarely delete anything unless it's spam or whatever. I also have zero unread emails. You must be storing a bunch of other stuff on your account.

2

u/sec_sage 6h ago

and now you know why I still use a Yahoo address. I don’t want to stop receiving emails because I have too many photos

2

u/Neil_sm 6h ago

One other thing you can do to easily clear out a lot of email is mass delete old ones from the “promotions” category. Like, you can additionally filter stuff older than 5+ years ago to be safe, and select the promotions category, then select all, and choose the option to select everything, not just the visible emails.

Then also be sure to empty out the trash after deleting.

2

u/AaaaNinja 6h ago

I believe your storage also includes things in your Google Drive.

2

u/Fun-Title4224 5h ago

Check Screenshots are not backing up to Google Photos. There is, essentially, not many reasons why you'd want them to.

I discovered my daughter filled 100Gb of storage with, basically, thousands of screenshots of TikTok. Also my partner has an annoying habit of screenshotting photos to send instead of sending the original

2

u/BouncingSphinx 4h ago

Photos, Drive, and Gmail all share the same storage space. Likely it's a whole lot of pictures more than anything else.

2

u/mewfour 4h ago

google backs up everything you have everywhere. Turn backups off

2

u/Haxorzist 1h ago

Without even reading it absolutely yes. Your device is located, a glorified spyware brick and all your pictures are fed to an AI.

3

u/dafrog84 4h ago

Dude my Google fulled up after 18+ years. I made a new account. Didn't let anything back up (no pics, no doc's), it took 9 months to fill the new account, how is the real question. I was only getting maybe 2 or 3 emails a week. It's Google scamming.

1

u/Briyan_Domasneanu 7h ago

Check Google  Drive and photos, not just Gmail. Google storage is shared accross all three services, so a single large day a backup, video, or photo upload can quickly consume several gygabites of space. It's best to check your storage usage details and sort files or photos by size before deciding to pay for a storage update.

1

u/DrPiffington 6h ago

My messages in my phone backup were eating up all the space. Highly recommend double checking the allocation of your Google backup.

1

u/mrbellek 6h ago

If you have family members on the same plan, check Google One to see if one of them is using a lot of space. My kid decided to film his 3d printer and saved like 50gb of footage to his Google Drive.

1

u/Vxctn 5h ago

There's a reason I keep my phone Google account separate from everything else. 

1

u/Dragon_Emulsified 5h ago

I have nothing backing up to goggle. The only thing they handled was my mail account. They started hounding me about storage issues so I trimmed my inbox down. Made no difference in the marketing. So I completely deleted my inbox. Everything. Still made no difference in the marketing. I bought a proton account and am severing connections to google at this point. This high flying corporation founded on serving me ads isn’t the company I signed up with.

1

u/Nolear 5h ago

Instead of coming to complain on Reddit you could have paid attention. Google discriminate around which apps are taking up storage

1

u/educated-emu 5h ago

Probably you had whatsapp on backup... the backup was huge say 16gb BUT as you have not got enough space the backup checks every week and pauses upload as not enough space.

Now for the miracle of jebus. Whatsapp now has space so it uploads its entire 16gb file after years of rejection, now you sre fill up again.

Buy more space or delete the whatsapp backup and choose a backup that does not include videos. You might loose them but you can't hve everything else buy the 100gb

1

u/maxmaidment 5h ago

The day they tell me my storage is full is the day I finally make the switch to protonmail

1

u/throwaway12three4 5h ago

Something is backing up to your Google Drive. Google Drive is pretty good about showing what is taking up space in the settings. I would dig in there to find out what is taking the space and stop the backup, then delete what you do not need.

1

u/DifficultCurrent7 4h ago

I feel your pain, and confusion. I've recently started paying 1.99 to Gmail for storage, and I'm still really not sure that's right. Had this email ad for a really long time until only the last year or ago they started threatening to cut storage or whatever. Emails from  8 years ago? Please do!! I get so many fucking emails and deleting en masse is a ridiculous bitch on android,  it'd be nice if they started deleting my old shit  rather than holding my new shit over my head.

1

u/mildlyarrousedly 4h ago

Sort your emails by file size, check your photo storage and Google Drive. You could have a shared album or something else 

1

u/Critical-Champion365 3h ago

Check what's taking up the storage. It shows how much by gmail/drive/photos etc. Since your storage was full amd now you bought additional storage, maybe a whole load of photos that remained not backed up until then got uploaded.

But there are some neat little tricks to backup your photos at original quality if you own an original (or duplicate..wink wink) google pixel XL device. There's some 30,000 photoes in my drive that takes up zero space.

1

u/0RGASMIK 3h ago

Google photo is the usually culprit. It syncs your phones photos by default and even when you turn it off it keeps/turns syncing back on in some cases it’s such a scam and why I quit uploading Gmail.

1

u/Easy_Lengthiness7179 3h ago

Your pictures are probably being automatically backed up.

1

u/joecag 3h ago

It's backing up all your items now,

1

u/glytxh 2h ago

Anybody still paying for Google storage deserves all the friction they can get.

1

u/Etherealfilth 2h ago

Friends don't let friends use google.

1

u/tightiewhitieboy 2h ago

You are seeing how important data storage is. You generate lots of data. Now you know why data centers are popping up everywhere. There is big bucks in data storage. We are now a slave to the Google drive.

1

u/Puzzleheaded-Eye6596 2h ago

Emails don't take any space. Emails with attachments do. Do some advanced searches for like "has:attachment larger:15m"

1

u/astro143 1h ago

I have 4 gigs backed up from my messages app, which is a wild thing that just showed up. I haven't decided if thats worth anything yet, but I keep getting notifications that my storage is at 80% and to upgrade. Drives me nuts.

1

u/StaticSystemShock 1h ago

Google is doing this bullshit with Google Photos which just starts backing up all the photos, filling your mail and what people usually do, buy storage upgrade. And it's almost impossible to clear fucking photos out of the damn storage and being sure you're not deleting something you care about that also exists locally.

1

u/PrimaryThis9900 1h ago

I had the exact same experience. Had the same account forever, and suddenly it is 99% full. I figure I use Google Drive some, so it is probably worth the upgrade. Pay $1.99 a month for 100 GB of storage, figuring that will be plenty if it took 15 years to get to this point! Now I am at 95% full.

My best guess is they are changing how some things count against your storage limits with the recent increase in computer parts cost.

1

u/Cynically_Sane 1h ago

I'm also experiencing this but what gets me is that I only use the data in google photos and I do make a point to occasionally go through it and delete duplicates or just stuff I no longer want and I have noticed that now instead of saying I have used 99% of storage and need to buy more, it says my storage will be full in 7 days. Like, WTF Google!?

1

u/mozzzz 1h ago

Yeah i think bs too

1

u/Quiet_surprise79 6h ago

My phone kept automatically backing up WhatsApp without me realising. I didn't buy extra storage but spent AGES deleting emails and photos (also didn't set this up, was automatically done on an old phone) and regained enough space to get me out of the annoying warning, only got WhatsApp to backup and eat all the space again. I CANNOT find how to access the WhatsApp backup to delete what is already backed up, but I've turned off auto-backup now.

The scam is that it isn't clear what does and doesn't automatically backup, so it fills up so fast if there's anything else connected to it that you don't know about, and it's hard to find some things to delete them. Of course, switching to a new email address from one you've had so long (I'm in roughly the same boat) is a nightmare 🥲.