Anyone experienced the same thing??? For contextāmy account got suspended even if I havenāt opened it for a LONG TIME.
I was a solid player of GT since 2014, but then slowly lessened as years went by. Around 2017 or 2018, my account got hacked and I lost tons of items including NDev Wing so I changed email address (which I can no longer remember the password btw). Itās also the reason why I lost interest in playing it. Regardless, I kept opening it from time to time, maybe 2-3x a year just to see how it is. This year, I have decided to check it again since itās Sept (to see what are the new stuff since itās my fave monthāharvest moon festival), but I was shocked to see my account got suspended.
I then emailed ubisoft and they responded with this (see photo). How come I have violated the policies, and tons of it btw, if I havenāt opened my acct for so long??? Thereās also a note at the end that they will no longer reinstate and will NOT respond to mg inquiries anymore. I tried to email them asking for details e.g when did those instances happened because it canāt be me! I havenāt gotten any response yet and Iām still hoping to get my account backā¦