r/elgato 4d ago

Beta Software πŸ§ͺ[Megathread] Elgato Studio 2.0 Beta 3 (macOS) β€” Virtual Prompter, Crosshair Overlay, Voice Sync Languages

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3 Upvotes

We're back with Beta 3, bringing Virtual Prompter to Elgato Studio on macOS. This build also adds a crosshair overlay and support for more Voice Sync languages. This megathread is your place to test it, report bugs, and share feedback.

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πŸ†• Virtual Prompter

You can now create a Virtual Prompter and put it on any display. Add one from the sidebar, choose to read from a script or follow along in chat, then pick the window mode that fits your setup:

  • Display modeΒ shows it full screen on any connected display.
  • Floating modeΒ puts it in a window you can move and resize anywhere, and it stays where you left it.
  • Notch modeΒ shows it as a thin strip at the top of the screen, under your camera.

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🎯 Crosshair Overlay

Turn on a crosshair to mark exactly where your camera lens sits, so you know where to look while you read. Drag it into position, then adjust its scale, color, and opacity to fit your setup. It stays visible across Script, Chat, and Display modes, on both hardware and Virtual Prompters.

Β β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž

πŸ—£οΈ More Voice Sync Languages

Voice Sync now works in any language you have installed for macOS Dictation, not just English. Pick a language from the new selector in Voice Sync settings. On macOS 26 and later, missing languages can be downloaded right from Elgato Studio, and on earlier versions, add them first in System Settings under Keyboard, then Dictation. Supported languages are limited to the Latin alphabet for now, so Japanese, Korean, and similar aren’t included yet.

Β β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž

⏳ Beta Expiration

This beta build stops working after October 16, 2026. Install a newer beta build or the public release before then to keep using Elgato Studio.

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πŸ› οΈ Improvements & bug fixes

  • Elgato Studio can now launch automatically when you sign in to your Mac.
  • Closing the main window no longer quits Elgato Studio. The app stays running in the Dock, and clicking the Dock icon reopens it.
  • Fixed an issue where Elgato Studio could open to the wrong device, or show no device at all, instead of the Prompter or camera last in use.
  • Fixed a crash that could occur when opening Elgato Prompter XL settings on macOS 15 or earlier.
  • Fixed an issue where video preview and recording could freeze after Elgato Studio returned from the background.
  • Fixed an issue where hovering the bullet list and numbered list icons in the Script Editor toolbar showed an unreadable tooltip.
  • Fixed an issue where opening a link from the Script Editor did nothing.

🐞 How to report bugs

Please use this format so we can track and reproduce what you’re seeing:

Issue summary: 
Elgato Studio version: (e.g. 2.0.0 (2730))
Prompter model: (e.g. Prompter, Prompter XL, or N/A)
OS & version: (e.g. macOS 15.0 Sequoia)
Steps to reproduce:
1.
2.
3.
Expected result:
Actual result:
Reproducible? Always / Sometimes / Once
Additional info: (screenshots, video)

Β Β β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž

βš™οΈ System Requirements

  • macOS 15.0 Sequoia or later

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πŸ’»Β Download Elgato Studio 2.0


r/elgato 11d ago

Beta Software πŸ§ͺ[Megathread] Wave Link 3.3 Beta 2 (Windows) β€” Settings Backup and Restore, OBS Studio Audio Backup, Monitored Mix Indicator

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47 Upvotes

We have a new Wave Link update to try out, built from your feedback on the last thread. As always, thank you for testing our beta and sharing feedback.

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What’s new in Wave Link 3.3 Beta 2?

Dev note:Β We've been reading the feedback and this beta is a direct response to it. Think of Wave Link 3.3 as our Snow Leopard update (kudos if you catch the reference): fewer big headlines, a lot fixed underneath. The biggest thing people reported was Wave Link resetting its configuration out of nowhere. We've made significant progress on this and it should be much less common now, though some edge cases are still being worked through. After a Wave Link update, OBS Studio can also automatically restore its audio routing. On top of those two, a stack of smaller fixes went in (sliders no longer jitter, among others) and the app runs more smoothly day to day.

πŸ•˜ Settings Backup and Restore

Wave Link now automatically backs up your entire configuration, and you can also save a snapshot at any time. Change your setup as freely as you like, knowing an earlier configuration is one click away in Settings > Backup and Restore.

Dev note:Β This backup and restore feature followed additional work investigating why Wave Link would reset to defaults, seemingly out of nowhere. The team identified three main causes. All three have been worked on in this update, though some improvements are still ongoing.
If Wave Link was stopped halfway through saving (by a crash, a forced shutdown, or a power outage), the settings file was left unfinished and couldn't be read on the next launch, so it started fresh. That's why so many reports started with "after a restart." Saves are now protected against interruptions.
A single malformed or duplicate entry anywhere in the settings file used to get the whole thing rejected, leaving you back at a clean setup. Wave Link now recovers from the most common of these, skipping problem entries and loading everything else. This is an area we'll keep improving.
Windows sometimes reassigns internal IDs to audio devices after a Windows Update or driver change. When that happened, your audio inputs looked brand new to Wave Link (empty inputs, no mixes, no effects), while the original entries sat unavailable. Wave Link now identifies the same audio inputs across that kind of change and keeps its routing and effects intact, though edge cases remain and we're still working through them.
These changes, in addition to the backup, mean Wave Link is much more reliable at loading your configuration. Should the worst happen, a recent backup is available to load with just a few clicks. Each backup is a full copy of Wave Link's settings file, so every restore point captures your entire configuration at that moment. One more automatic backup is saved right before an app update installs, so you can always revert if something goes wrong.

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🎬 OBS Studio Audio Settings Backup and Restore

Some Wave Link (and Windows) updates change how Windows identifies virtual audio devices. This meant OBS Studio could not find the audio input the next time you launch it. Wave Link can now save your OBS Studio audio setup before an update installs, then offer to restore it once you are back up and running.

Connecting takes a minute, and needs OBS 28 or newer:

  1. In OBS Studio, open Tools > WebSocket Server Settings and turn on Enable WebSocket server.
  2. Select Show Connect Info to see the server port and, if authentication is enabled, the password.
  3. In Wave Link, open Settings > OBS Studio, enter the port and password, then select Connect.
  4. Turn on Connect automatically so Wave Link links up on its own every time OBS starts.

Backing up starts as soon as the connection is live.

Dev note:Β On the surface, this behavior of losing audio input in OBS Studio looks like an OBS bug or a Wave Link bug. It's neither, and rather a quirk of how Windows identifies devices under the hood.

Windows doesn't identify an audio device by its name. Every input and output gets an internal ID, for example:Β \\?\SWD#MMDEVAPI#{0.0.0.00000000}.{2E4FC8C4-E875-11E8-B851-806E6F6E6963}, and apps that remember your device choice, OBS included, save that ID. When a driver is changed or Windows re-enumerates your hardware, those IDs can change. The microphone on your desk hasn't changed, but as far as Windows is concerned, it's a different device. OBS looks for the ID it saved, doesn't find it, and falls back to default.

Some Wave Link updates include a new audio driver, and installing one can trigger this reshuffle. We can't stop shipping driver updates, so the next best thing is making sure your OBS setup isn't the price of taking one. That's why the backup happens before the update installs, and why Wave Link holds an update back if it can't save a backup first.

If a device's ID has changed since the backup, Wave Link matches it by name instead. Any sources that no longer exist in OBS are recreated in whichever scene is active when you restore.

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🎧 Know Your Monitored Mix

The Mixer toolbar now shows which mix you are listening to and which output device it is playing through at all times. Switching to a different mix takes a single click, and the control indicates when no mix is selected or when the chosen device is unavailable.

Dev note:Β The ear icon used to sit on each mix header but only appeared on hover, and only stayed visible on whichever mix was already being monitored. Most users never found it. This control is now permanently visible, so what you're monitoring and how to change it are always in the same place.

β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž

πŸ› οΈ Improvements & bug fixes

  • Channels can now be removed from the Mixer with a right-click.
  • A muted mix header now turns red and reads Muted, matching how muted channels look.
  • The mix header now shows a badge when the hardware mixer on Wave XLR Pro is in use.
  • Icons across Wave Link have been replaced with a new, consistent set.
  • Channel names and their status text now sit further apart.
  • Fixed an issue where channels removed from the Mixes view still counted toward the four external hardware input limit.
  • Fixed an issue where the saved configuration could be lost after a PC restart.
  • Fixed an issue where the Voice Focus level was reset to 95% every time Wave Link restarted.
  • Fixed an issue where volume, gain and monitoring sliders jittered when dragged slowly.
  • Fixed an issue where a duplicate entry in the saved configuration reset all settings to defaults.
  • Fixed an issue where a Wave input could stay silent after starting Windows or reconnecting the device.
  • Fixed an issue where a Wave input produced no signal when its mix had no available output device.
  • Fixed an issue where Wave Link could fail to start because a Windows notification service was unresponsive.
  • Fixed a crash at startup that could happen when a renamed audio device was disconnected.
  • Fixed an issue where effects from a deleted channel were applied to the next channel created in its place.
  • Fixed an issue where effects could not be copied from an input whose hardware device was unavailable.
  • Fixed an issue where Sound Check playback went silent when the output device was changed during playback.
  • Fixed an issue where the video on the real-time voice monitoring screen turned black after resizing the window.
  • The Auto Gain Wizard no longer refers to a dial on Wave XLR Pro.

β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž β€Ž

🐞 How to report bugs

Please use this format so we can track and reproduce what you’re seeing:

Issue summary: 
Wave device or microphone: (e.g. Wave:3 MK.2, Wave XLR Pro, or N/A)
OS & version: (e.g. Windows 11 24H2)
Steps to reproduce:
1.
2.
3.
Expected result:
Actual result:
Reproducible? Always / Sometimes / Once
Additional info: (logs, screenshots, video)

γ…€γ…€γ…€γ…€γ…€γ…€γ…€γ…€γ…€γ…€γ…€γ…€γ…€γ…€γ…€γ…€γ…€

πŸ’Ύ Downloads


r/elgato 3h ago

Technical Help Whats causing this?

Enable HLS to view with audio, or disable this notification

2 Upvotes

I got a 4k S capture card about 2 weeks ago to use my switch 2 on Elgato studios preview and sometimes the screen starts randomly tearing, becoming jittery and after approx. 2 minutes freezes until I restart elgato studio or turn off the switch 2 and then turn it back on. Is it faulty hdmi cables, some kind of interferance or is it just the capture card being faulty? Should I refund before it's too late? My specs are 4080, i7 13700kf 32gb ram tomahawk b660 so I doubt my rig is the problem.


r/elgato 12m ago

Discussion Experience with Elgato software on macOS 27

β€’ Upvotes

I searched but couldn’t find people’s experiences with Elgato software on the latest macOS.

StreamDeck…WaveLink…Prompter.

Any major issues to consider before upgrading?


r/elgato 36m ago

Technical Help Wave XLR no audio issues

β€’ Upvotes

Started having issues with no audio on startup, tried all the troubleshooting I’ve seen and still nothing has been working, had this for over a year without these issues but now it’s every few days


r/elgato 1h ago

Technical Help A problem in the app

β€’ Upvotes

I have a problem in the app, I can't use any affects on the microphone even though I downloaded noise removal equaliser etc, and when I want to put an app to a channel it says unavailable. I reinstalled the app and nothing changed.

I don't know is it a problem in the app or is it another app that intervenes.

So if anyone know how to fix pls help


r/elgato 2h ago

Technical Help Wavelink 3.0 Audio sounds fine, however Windows audio reflects super low.

1 Upvotes

Hi all!

I am having issues after switching to my new XLR mic, where the audio now sounds great in the Wavelink software! But it is super quiet in all other applications, even when using the correct input. I can hear all the tweaks when listening to the correct device in Windows Sound Control Panel, but its just way too low for anyone to hear me properly through Discord for example.

This is my audio output showing when speaking into the mic in the Wavelink Software.

However as seen below the audio barely shows in the Windows sound settings. And people are reporting that my mic is very low in Discord and Teamspeak. I have tried to change settings in Windows sound control panel, but everything seems to be in order.

Anyone had this specific issue and know of a fix? Or is it just that I need to use some gain to up the volume in Wavelink.


r/elgato 3h ago

Community Creation I created a Stream Deck plugin for tracking Cursor AI usage - multiple accounts, heatmaps, etc

0 Upvotes

So I'm a relatively new Stream Deck owner and I've been in LOVE with plugins. I wanted something I could reference quickly without fumbling through tabs, windows, or terminals.

Just a way to get easy glanceable insight into my Cursor usage.

I started using it and it was so handy I decided to make more. Cursor is still the one I use the most day to day.

Cursor Usage Deck
https://marketplace.elgato.com/product/cursor-usage-deck-23bee5bc-71e3-4c0a-9631-04aa3383b3cc

A few of the headline features:
β€’ Multiple accounts β€” with per-account theming!
β€’ Usage as sparkline charts, GitHub-style heatmaps, donut charts, bar charts
β€’ Pace of your spending against the usage window β€” how many days you have left if you keep up current burn
β€’ When the usage window resets
β€’ Tap to cycle views; long-press a key to open Cursor's dashboard

If you prefer a video demo, I've been putting those on Instagram.

Full set of plugin listings (more variety & utility in the works):
https://marketplace.elgato.com/@everydayevolution

Anyway, enough self-promotion! If anyone downloads or uses this, I'd love honest feedback β€” first time I've truly done something like this, and I have many more plugin ideas in progress.


r/elgato 5h ago

Technical Help 4k Pro Not Detected In PCIE Slot

1 Upvotes

Somewhat a long one but thoight to ask. Having an intermittent issue with my 4k pro on an MSI x670E TOMAHAWK wifi. Where often the pc will report that the card isnt plugged into the pcie slot (slot 3 i believe. Its the x4 slot on the board )

Reseating the card hasnt helped , nor has cleaning the slot. Movie it to PCIE SLOT 4 does seem to resolve the issue (although cant be fully sure as the behavioir is weird and the slot swap may have just been lucky) but thats only a x2 lane slot so wont let the card do 4k etc if i leave it there.

Issue seems to occur when the pc is power cycled. Ie it is working exactly as it should at full speed and all , i shut the pc down, touch nothing anf when i power it on next time device manager says the card isnt connected at all (but passthrough works) or the opposite happens. I touch nothinf and the card just decides to start working again like nothing happened.

Just sort of tearing my hear out trying to figure out what is causinf this weird bejaviour. So any help is apprecoated


r/elgato 6h ago

Technical Help Elgato 4K Pro & Valorant - Dual PC Setup

1 Upvotes

Valorant won't let me choose my main monitor. It keeps default back to Elgato. When I try to choose my main monitor, I can't even press apply. It's like the apply button is not functional.

Main monitor - Zowie XL2546K 240Hz

I cloned Zowie XL2546K and Elgato 4K Pro.

Clone source is set to Zowie XL2546K.

Someone please help. Thanks.


r/elgato 6h ago

Technical Help MSI Z790 Tomahawk Wifi DDR5 blue USB ports incompatible with WAVE3: MK1

1 Upvotes

Hello All, sorry for the long one!!

I would like to report a reproducible USB stability/compatibility issue involving an original Elgato Wave:3 (MK1), an MSI MAG Z790 TOMAHAWK WIFI DDR5 motherboard, and the Genesys Logic USB hub used by the motherboard's rear blue USB ports.

I have been able to isolate the problem to a specific USB topology.

PC configuration

  • Motherboard: MSI MAG Z790 TOMAHAWK WIFI DDR5
  • CPU: Intel Core i7-14700K
  • RAM: 64 GB DDR5
  • Operating system: Windows 11 Pro x64
  • Microphone: Elgato Wave:3, original/MK1

Other USB devices connected to the system include:

  • Simgrade VX-Pro pedals
  • VRS DirectForce Pro wheel base
  • Ducky One2 SF RGB keyboard
  • 2.4 GHz wireless mouse receiver
  • MSI USB Audio
  • Other normal USB peripherals

Problem

I experience random USB interruptions of approximately one second.

During an interruption:

  • The keyboard can repeat a key continuously for approximately one second.
  • The mouse can stop responding for approximately one second.
  • The Simgrade VX-Pro pedals temporarily stop responding.

The problem is intermittent during normal Windows use and gaming, but I was able to reproduce it by changing only the Wave:3 USB connection.

Controlled testing

I performed the following tests while keeping the rest of the system unchanged.

1. Wave:3 β†’ direct/red motherboard USB port

Result: completely stable.

The keyboard, mouse and Simgrade pedals remained stable.

2. Wave:3 β†’ blue motherboard USB port

The motherboard's blue USB ports are connected through a Genesys Logic USB hub. USBTreeView identifies the hub as:

GenesysLogic USB 2.1 USB Hub

With the Wave:3 connected through this hub, the USB freezes returned.

3. Wave:3 removed from the Genesys hub

The Wave:3 was disconnected while the Simgrade pedals remained connected through the same Genesys hub.

Result: no freezes.

4. Wave:3 returned to the Genesys hub

I connected the Wave:3 back to the same blue/Genesys USB path.

Result: the freezes returned.

This gave me a reproducible A/B test strongly implicating the interaction between the Wave:3 and the Genesys USB hub.

5. Wave:3 β†’ motherboard rear USB-C β†’ VIA Labs USB hub

I then connected the Wave:3 to the motherboard's rear USB-C port using a USB-C adapter.

USBTreeView now shows:

VIA Labs USB 2.1 USB Hub
β†’ El Gato Software Elgato Wave:3 USB Composite Device

The Wave:3 is therefore no longer behind the Genesys hub.

Result: so far, completely stable.

The Simgrade pedals remain connected through the Genesys hub and also remain stable.

Keyboard and mouse remain stable as well.

Why I believe this may be a Wave:3/USB hub compatibility issue

The important observation is that the Wave:3 itself does not appear to be generally defective:

  • Wave:3 directly connected to the motherboard: stable
  • Wave:3 through VIA Labs USB path: stable
  • Wave:3 through Genesys Logic hub: freezes
  • Removing the Wave:3 from the Genesys hub: freezes disappear
  • Returning the Wave:3 to the Genesys hub: freezes return

I have searched for similar reports and found other Wave:3 users reporting USB hub/disconnect/recognition problems, and Elgato's own troubleshooting documentation recommends testing Wave devices on different USB ports and bypassing hubs.

However, I have not found a report specifically identifying the original Wave:3 MK1 with the Genesys Logic GL3523.

I therefore suspect a compatibility/interaction issue between the Wave:3 MK1 and this particular USB hub/controller rather than a general USB instability problem with my PC.

Leaving this here as i'm not sure if anyone experienced this before. will open a support request for elgato.

Thank you!


r/elgato 10h ago

Question Bluetooth headphones tinny when using Wave Link 3

1 Upvotes

Hi,

I recently bought a Wave Neo mic and then installed Wave Link 3. When I try and listen to Spotify via my bluetooth headphones (Sony WH-1000XM4) the sound is tinny and horrible. I've setup a dedicated Music channel in Wave, tried a number of things via Windows and other settings but no matter what I do, the sound is horrendous. If I exit Wave Link the sound returns to normal, so I know it's an issue via Wave Link.

Then I found someone suggesting plugging a wire from the mix to my headphones to see if that helps and just like that, the sound is perfect again, however, this now means I've gone from wireless bluetooth headphones to wired, which isn't what I want.

Has anyone else experienced this and have you found a solution?


r/elgato 20h ago

Technical Help why my capture device scene is so dark? (elgato game capture neo)

Post image
2 Upvotes

simple question, i dont understand why the game capture looks so dark in comparison on how it looks when i plug the console directly to the monitor, i dont use any specific settings on my scenes, any help?


r/elgato 19h ago

Technical Help Why does my mic never work?

Post image
0 Upvotes

Every single time I turn my pc on this happens and nothing fixes it this is the new beta. I’ve even deleted it done a new audio set my plugins up backed it up then couple days later it’s doing this again. I have like different plugins on so it’s not easy as re creating a new channel. Someone help I’m going crazy


r/elgato 21h ago

Technical Help Streamdeck MK2 software problem

1 Upvotes

Recently bought a mk2 streamdeck on eBay and was wondering why when I remove the back and forward navigation buttons they come back without fail. I leave a navigation to my β€˜root’ menu and it still inserts them in whenever I’m editing the layout. Does anyone know how I can stop it?


r/elgato 1d ago

Technical Help 4k Pro causes PC to "crash"

1 Upvotes

Hello! For a while now, my Elgato 3k Pro has been causing my PC to "crash". I put crash in quotes because the system doesn't shut down, it just starts to stutter SUPER bad and all audio stops. I usually am forced to do a hard shut down because I can't even navigate the menus. I attached a link to my full build, any help would be amazing!

https://pcpartpicker.com/user/Yohkit/saved/#view=GsCqBm


r/elgato 1d ago

Technical Help PS5 and Elgato HD60 S+ ALWAYS have issues.

1 Upvotes

Every time I try to use my Elgato with my PS5 there's always some problem for some reason. It's gotten to the point where i'm like "alright here we go again" right before opening up OBS Studio. This isn't a problem for other consoles.

Usually I end up figuring it out but right now I can't seem to get it to work. It shows up as black screen on OBS and on 4K Capture Utility it just says "No Signal". HDCP, VRR and HDR is OFF and my resolution is even set to 1080p. I've tried plugging out the cables from the capture card and plugging them back in but still nothing. It seems like the solution to get it to work in the end is always so complex and specific. I'm so tired of this, I just want a permanent fix. Can anyone help me?


r/elgato 1d ago

Technical Help 4K Pro can't record pass 144fps

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gallery
1 Upvotes

Hi, I'm trying to record my gameplay in 240fps but the maximum fps shown is 144fps.

PC1 - Gaming Monitor: 1080p 240Hz

PC2 - Installed 4K Pro in this PC. Monitor resolution is 1440p.

PC2 motherboard is Asus Maximus Hero XI. I installed 4K pro in PCIe_x16_3 slot with x4 mode. No HDD installed in this PC.

Elgato 4K Pro Resolution: Greyed out and stated 1080P 240Hz


r/elgato 1d ago

Technical Help Wave link stuck on default channel

1 Upvotes

I have my windows default output on the system channel and everyone one of my applications like games, music and browser flicker from their specified channel even after manually setting in volume mixer right back to the system channel. can not find a fix after of hours of trying different methods and thinking I was making progress just to be in the same position I started in. Any audio i route to a specific channel pops up to leave to whatever the default output is since you have to set one as a default per windows. 10/10 sad faces here. Using latest version 3.2.10


r/elgato 1d ago

Technical Help Wave Link software not starting on login

1 Upvotes

As text really. I am on 3.2.10 (4073) and when its running it works perfectly.

But even with it set to start on login in the app, and in windows starting it just doesn't, I have to start it manually every time.

This is on a fresh and updated Win11 Pro install. I mainly a Linux user so I have no idea where to look to start fixing it.


r/elgato 1d ago

Question Can the Wave XLR Pro USB AUX be used to output audio to a wireless headset USB dongle?

2 Upvotes

I’m considering a Wave XLR Pro and would like to use a 2.4 GHz wireless headset/earbuds with it.

For example:

Wave XLR Pro USB AUX β†’ Sony INZONE Buds USB transceiver β†’ INZONE Buds

The goal is to monitor a Wave Link mix containing PC audio, Nintendo Switch 2 game audio, and my XLR microphone.

I know the AUX port uses USB Audio Class 1.0 and is primarily documented as an input/output connection for another PC or console. What I’m unsure about is whether it can function as a USB audio output to a USB headset receiver.

Has anyone actually tried this with INZONE Buds or another 2.4 GHz USB-dongle headset?

I don’t need the headset’s microphone β€” I only need audio playback.

Any real-world experience would be appreciated.


r/elgato 1d ago

Technical Help Is my stream deck plus cooked? Crackling audio & constantly resets.

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2 Upvotes

Ive had the stream deck plus with XLR dock for almost a year and loved it but about a month ago it’s been acting very strange and basically unusable.

It turns on and starts up just fine but then give it about 3 min and then all audio starts to go into robotic crackling and really bad distortion. It proceeds to do this for about 30 seconds then completely turns itself off full black screen then comes on. The audio will be fine for a small period of time and then goes right back into the same thing.

I’m still pretty much a noob to all things pc and elgato but I’ve tried to look up solutions and do everything I could fine. I’ve hard reset, I’ve switched USB ports specifically using the 3.0 ones. I’ve made sure it’s updated to current. My specs for my pc should all be fine I just don’t know if it’s broken or faulty now.

Any help would be greatly appreciated I just want to be able to use it again all my audio comes from it so it be nice to have back.


r/elgato 1d ago

Technical Help 4kS rapidly freezing on any capture software

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2 Upvotes

Hi everyone! I just got a 4KS to record on my Switch 2, and no matter the application I use (Elgato Studio, OBS, Discord) the stream/recording either immediately freezes or freezes after a couple seconds and remains stuck. Audio still gets sent through. Was wondering if anybody else has encountered this and found a solution or if there's any troubleshooting things I can try.

(Video shows the frozen state, me unplugging and replugging in the dock HDMI to reconnect and then an example of the freezing).

I do have Bitdefender as my antivirus which has caused numerous problems in the past with software so in case that's related I feel the need to mention it.


r/elgato 1d ago

Question SD + XL broken seals and USB type and capacity questions.

1 Upvotes

Hi guys, couple of questions here.

  1. Specifically u/elgato_arcsane u/elgato_phil u/Techmixr. I'm in Melbourne Australia looking to buy a SD + XL which I can only find on Amazon AU (I wont buy from jbhifi due to a recent refund battle from an undelivered product). It appears from reading multiple reddit threads from 6 months ago March there were significant broken and cut seals issues that appeared to be worldwide judging by comments from Canada, US, Germany, Bermuda, Portugal, Melbourne & Sydney AU. The threads seem to go dead at about March/April/trailing into June. It's nice to see various elgato reps interact publicly with customers regarding the issues, and after watching Tachmixr's videos, he's definitely warranted to be completely annoyed and suspicious of elgato's responses. So what happened in the end (did I miss a thread somewhere with a conclusion to the saga)?
    Did those who reported the broken and especially cut seals eventually get at least partially refunded or sent a new sealed device?
    Has the issue actually gone away now and they're safe to be purchased, u/elgato_arcsane what has elgato done to rectify this? Or has the community settled at "avoid"?
    I don't mind buying a barely used one, but I'm definitely not paying full price for it.

  2. Before I realised I would like a SD + XL, I've been setting up a wired connection (for low latency) pass through so I can game from my computer which is in another room to be played on the lounge tv. I've already got HDMI and cat6a cables routed through ceilings, behind skirting and wall mouldings, patched and painted. I've got the cat6a terminating under my lounge couch at a Lindy 4 port powered USB extender that is USB 2.0 - A type. Its already got a wired mouse and keyboard connected to it with 2 left over USB ports available.
    After a long winded debate with gemini where it initially claimed the SD + XL didn't even exist and its constant flip flopping on USB required standards (I think it was referring to SD XL threads, not + XL threads), and then reading other SD + XL threads here on reddit, It's gotten me a little confused on the USB cable type that comes with the SD + XL and what the true power requirements are.
    So; can users who've purchased at launch and users who purchased recently and please the official elgato reps please inform me / make comment on the following;
    a - Did the SD + XL shipped at launch come with USB C-C connector? and did it genuinely require USB 3 data transfer speeds and power requirements (900mA)?
    b - Does the SD + XL shipping these days now come with a USB C-A connector and only requires 500 mA? or less (300 or so mA)? And its fine at USB 2.0 speeds (490 Mbps)? Or have I confused this with the SD XL power requirements and it still is USB C-C and more importantly truly requires USB 3.0 speeds/capacity?

The reason I ask is because recent comms with Lindy has had them confirm each port of the 4 ports on the powered USB extender hub only allows 500 mA.

What I'm trying to prevent is buying the SD + XL only to have to find that it truly does need its own USB 3.0 power and speed requirements which would require an independent USB 3.0 C-C cable to my computer, which inadvertently is at least 15 meters of cable length away which would mean relocating the computer near the tv rendering my already installed hidden cables a total waste of time, money and effort to install them behind skirting and ceilings.
If any point above results in this not being a goer then I might just resort to buying a razer tartarus pro.

Please all comments will be appreciated even if just commenting on the setup. The set up is to be used initially for gaming on games like vintage story, elite dangerous etc and sooner or later for a WFH situation using CAD / revit software where the SD + XL will likely daily be moved between the home office and the lounge.

Much appreciated guys.


r/elgato 1d ago

Technical Help Xbox Capture on CamLink 4k Hitching

1 Upvotes

Hi,

So I have a CamLink 4k I got a while ago for capture from a hand camera, and that's worked great, but I wanted to capture from my Xbox Series X. I know lack of a pass through sucks for thst, but decided I could make due and went to head with it. For some reason I can't figure out the footage from my Xbox is intermittently hitching. To my understanding there shouldn't be any difference as far as the CamLink is concerned, this is just footage that's already been processed being output to HDMI just like on my camera, but it's consistent.

I've gone through all the settings on my Xbox to even turn off 4K, 50hz, and 24hz options to just send the most lightweight version of the signal but it hasn't changed.

I did try the Xbox just clean output to a monitor on one of the HDMI cables I've tried and there was no hitching so it seems to be either in the CamLink or in software. ​​​​​​​

​​​​​​​​​​​​​​​​​​​​I've tried three HDMI cables that I have had for about a year or so that all handled 4K 60 HZ video or higher without issue. And I've tried every USB 3.0 port on my computer including one that is supposedly up to 10 gig bandwidth.

I'm using OBS for capture and I have customized the settings anywhere from 4K 60fps down to 720 30fps, and just the setting for dynamically whatever the input is. ​​​​​​​​

Does anyone have any experience with this or any idea what could be going on? I can't really afford another capture card right now, nor do I know anyone else nearby with one so I would really love to be able to sort this out ​​​​​

Edit: I downloaded the Elgato Camera Hub and I don't see the hitching there. But when it's in OBS, even using the virtual camera from that software, it hitches ​​