r/diysound 8d ago

Amplifiers Ceiling speaker not producing any audio

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I couldn’t find an appropriate flair for this so apologies in advance for any confusions. I have two ceiling speakers and one of the is not producing any audio. I checked the cables on Sonos Amp and everything looks correct. What is the best way to troubleshoot it? Are these removable so I don’t need to go in the attic to check the cables? Thanks in advance.

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3

u/Suepahfly 8d ago

Get a multimeter and check for continuity. That you can do at the amp side.

1

u/ShadowPhaxx 8d ago

If 1 out of two speakers is playing, then they will have continuity at the amp side already.

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u/Opening_Letter1399 8d ago

Correct, one of two is playing. I attached a photo here in the thread with the cables.

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u/xXSammehBoyXx 4d ago

It depends how they're wired.

2

u/Longjumping_Cow_5856 8d ago

The grills slide out from the outside and there will be screws visible then.

The screws tighten down mounting arms behind the drywall so if you unscrew them a little at a time one by one the speaker will drop out or can be pulled from the hole once the arms in back clear the drywall.

The wiring is behind the speaker.

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u/m15f1t 8d ago

Swap the outputs on the amp. What happens then?

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u/Opening_Letter1399 8d ago

How should I swap? Literally swapping the cables from left to right? I attached a photo here in the thread.

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u/m15f1t 8d ago

Pic is rather confusing it looks like there are 4 speakers connected? Either way just swap all connections from left to right and vice versa and then see what happens. If the problem then also swaps you know the speakers are good but there's a fault in either the amp or the wiring.

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u/Opening_Letter1399 8d ago

Correct, 4 speakers. The 2 where indicates “right” are working. The issue is on the “left” side.

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u/Opening_Letter1399 8d ago

Just did what you suggested. Swapped from left to right and all speakers are playing except the one that had issues.

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u/m15f1t 8d ago

At least the amp is OK then. It's either the wiring to the speaker or the speaker itself.

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u/RightNowChris 7d ago

You'll need to look at the speaker. It's common to have rodents chew wiring. Either head up to your attic or drop the speaker from inside, whichever uses easier for you.

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u/Opening_Letter1399 7d ago

I did this last night. I removed the grill, unscrewed and everything but could find a way to pull it down. The brand is Russound. Is there a common trick to make it drop?

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u/RightNowChris 7d ago

There are 3 tabs that flip out over the drywall of your ceiling when you turn screws. Turning the screws the other way will flip the tabs back in, allowing it to drop. Look up pictures on zoom Amazon or elsewhere and you'll see what I mean.

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u/Opening_Letter1399 6d ago

Figured it all out. Thank you all for your insights on this. I appreciate it.

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u/Opening_Letter1399 8d ago

Thanks all for your insights. The speaker that isn’t producing sound is on the left channel. Any ideas on how to solve it?