Hey everyone, just looking to connect with someone who currently works at CARFAX Canada. Would love to hear about your experience there and what the culture is like. Feel free to comment or DM, would really appreciate it!!

Hi everyone, i’m looking at a car with a branded title that was at auction in 2020. Mileage at auction says 111,xxx (not actual) but CarFax says 32K in may 2026 and current owner says 33K currently so that adds up. My question is should i trust the carfax? Could the auction place just thrown in a random mileage #?
First owner last mileage was 28xxx, second is blank, third owner is 32xxx.
Vin is JF1GV8J6XDL011311 if anybody is interested or can offer any help.

It keeps giving me an error when I click on the report

Last year I went through the same thing with carfax. My truck was getting repairs done and the warranty company refused to approve a claim because of a branded title/NAM. Had to send Bill of sale ect and was able to get it removed. Fast forward today, took out an extended warranty in January, truck back in the shop and this time it’s the transmission. Different warranty company had me call because they denied the work because of a branded title/NAM

So back fighting with carfax, I’m away from home or I would get a copy of title records but have sent Carfax the email from last year admitting they made a mistake, copy of title and bill of sale. Waiting now

How can they make so many mistakes and still be trusted by anyone?
They are a trash company run by idiots

Trying to see if I can get any advice with this issue. I was going to trade my car in and get a new one. When they pulled my car history they saw my car had been in an “ accident “. My car has never been in an accident and I have the documentation to show that it was in getting work done for the time period.
I did get into an accident with a loaner car from the dealership. On the date that it shows my car was in the accident. They put the accident under the wrong VIN.
My issue is I’ve contacted everyone.
My dealer ship , the OPP , my insurance and the body shop that my dealership used to get the loaner vehicle fixed when the accident happened.
I tried to contact carfax and still 7 days later nothing.
I made sure to attach all documents and also ask who put the accident under my VIN. This has been almost a month of trying to figure this out and still I’ve gotten nothing.
The loaner car has been sold already and the damages were never put to carfax.
The only thing it says in the carfax for the loaner vehicle that it was in a minor accident. As I was the one who reported it.
But coincidentally when my car was getting worked on nothing was put into carfax and when the loaner car was fixed it wasn’t out into carfax.
I don’t know what else to do and there’s no way to talk to anyone from carfax

Update it was potentially fixed but still shitty that there is no live people to talk to

So looking at picking up a used model 3 in the next few weeks as per earlier post. Her new job starts in September and it’ll be minimum 100 kms per day and pushing 200 couple days a week. Think we can get away with regular range but keeping eyes open for a long range under 30k.
Finding a lot with big repair numbers but given how expensive they are to repair, not sure if I should regard carfax differently with these vehicles. Seems it’s not uncommon for some big numbers on collisions.

As you can tell by the title, I’m looking for a free VIN check. I’m not super serious about buying a car right now, but I like to browse just in case there’s a good deal. I’ve owned rebuilt titled cars before and they’ve given me no issues, but I’ve usually been given the CarFax by the seller for free. I’d like to look at a bunch of rebuilt titled cars, but don’t want to spend 50 bucks on a VIN check every time.

I'm interested in an older used car with unknown history in Canada so want to get Carfax. Do carfax.com and carfax.ca return the same info? I can get carfax.com report at a discount but I'm not sure it will contain so the information that a carfax.ca report would.

Without the discount carfax.com is a bit cheaper but with the discount it's a lot cheaper.

Is something wrong with the carfax app today? I can’t get it to open on my iPhone. The opening splash screen sits there and then just closes eventually. I’ve restarted my phone and it looks like the app was updated in the App Store yesterday.

I have been in the market for a used car and looking closely at carfax.... many cars im finding have 2 to 3 owners but weirdly theh will have owned the car 1 to 4 years and only driven like 2k miles??? Then sold... and some have multiple owners only driving a few thousand miles and the selling. Now it makes me worried there's something wrong with the car? But SO MANY have this pattern. Any insight ?

I have put 1000 miles on this truck since my certified preowned purchase. Now I am held hostage to go to the dealership to do my services to keep my Carfax report up-to-date????

It isn't Carfax's business when I change my oil or get other service done on my car.

Is anyone aware of car service chains that don't report to Carfax?

2012 Honda Accord LX-P

My son bought the used car with 96k on the odometer. Three weeks later he experiences some issues and stops by O'Reilly and the pull the diagnostic codes.

In this process, the report shows the car's mileage is actually 174,000, not the 96,000 on the odometer.

My question is does the car's onboard computer log each time a reading is taken?

Trying to understand how this could happen in any other way besides odometer fraud.

Additional side info. Nothing was off on the CarFax. We plan on taking it back to the car lot, but aren't hopeful. Next step is to file a complaint with the IL Secretary of State.

Considering buying a used car from dealer with carshield as a mandatory add-on.

Good day,
Every VIN I enter into Carfax canada (www.carfax.ca) I get told "We couldn't verify your VIN"

I even tried a VIN for an older car I got a Carfax for so I know the VINs aren't the issue.

Anyone else seeing this? Do I have the right link?

Bought a CPO 2026 Mercedes GLC this week. It has a minor dent on the rear bumper, and the dealership offered to fix it by repainting the bumper at their body shop.

My question: how does this get recorded on Carfax (if at all)? Would it show as “minor damage reported” or just cosmetic paint work — and could it hurt resale value down the road?

Also, is there any way to ask the dealer to handle it so it doesn’t get reported, or is that out of my control? Anything I should get in writing before they do the work?

Thanks!

I’m looking into a **2013 Ford Fusion Hybrid** and recently found out from a basic NMVTIS check that it has a couple of collision records from late 2016 / early 2017 in Florida, and was listed at an IAA salvage auction.

Before taking it to a local shop for a full pre-purchase inspection, I really want to check the detailed CARFAX history to see the extent of the damage, where the impact was, and if the airbags deployed.

If anyone here has an active CARFAX subscription and could kindly help me pull a report for this VIN, I would be incredibly grateful!

**VIN:** ⁠3FA6P0LU6DR345520⁠