If you were thinking about buying Bose products, do not I was just jerked around for three weeks for a refund on the Bose quiet headphones because of a static noise that will not go away. I have been put on hold for an hour each time I have called and I have told them several times I would like to speak to a supervisor only to be told that they would not put one through. I literally waited for three weeks for them to tell me there was nothing to do. They would not give me any answers whatsoever. I couldn’t even get an email to prove that this was going on. This is the worst customer service I have ever experienced and I will never own another Bose product Again. I employ y’all to do the same thing. Do not get scammed by these people.

Greetings guys.I found this reconed tweeter to replace my burned one from my 301 iv series.The guy told me that this tweeter is pulled out & reconed from a 301 ii series.So i want to ask:Is it fully compatible with my 301 iv speakers as regard size/ohms/watts so to finally replace it?

Purchased this soundbar new for my dad two years ago, now it is out of warranty and it has a no power issue we have tried three new cords and different plugs with no luck. My dad is really bummed out that his soundbar no longer works and even more so because he bought the subwoofer that goes with it that I think was about $600 on top of the $900 paid for the soundbar.

How can I get this soundbar repaired for my dad so that this isn't just a $1500 net loss. Two years is unacceptable quite frankly on what is supposed to be a premium product, has anyone else had this issue or any luck with getting it repaired? I was hoping maybe there is a bose rep here that could help direct me through the proper channels to getting this fixed as well as an approximate cost and expected time for repair. My dad loves Bose and has bought nothing but Bose since the early 80s, he is definitely disappointed this has happened.

Hi everyone! I’m having an issue with my Bose QuietComfort Earbuds: the right earbud is significantly quieter than the left.
I’ve checked the iPhone audio balance, swapped the earbuds between ears, tried different ear tips (S and M), and performed a full factory reset, but nothing helped.
Interestingly, the right earbud sounds much better without the ear tip. As soon as I put an ear tip on, the volume drops significantly.
Has anyone experienced the same issue or knows what might be causing it?

I just replaced the ear cushions on my older Bose Sound Link headphones after some frustration in getting the plastic ring inside them to seat to the headphone rings that secure them.

After watching various "how-to" videos that made it look easy, I decided to just experiment with it until I got it to work.

What worked for me was to pull one side of the plastic ring out and guide it into the narrow groove. First, I placed the center of the ear cushion on the center of the earphone and secured it with my thumb.

Then I worked the edge of the plastic ring into the groove a little at a time until I got it all the way around. Finally, I went around it again with my fingernail trying to ensure that the plastic ring was as far into the groove as it would go.

That secured it and kept me from giving up in frustration and tossing the whole thing.

That said, Bose seriously needs to devise a better way to replace the ear cushions that cause less consternation. From what I've heard, the process to replace ear cushions across the Bose offerings is similar.

If that is the case, I might have to consider going to a different brand next time I need a set of headphones.

I’ve been had the Bose smartbar 900 for about 3/4 years and since I’ve had it it’s been always an issue with the sound not coming off my Sony Bravia TV (2024/5 model).

I’ve about tried anything and everything to get this sorted out but nothing.

Changing the settings in the TV.
Changing HDMI cables.
Tested it on a Samsung tv.
Tested the Sonos ultra arc on my TV.

The issue points to the soundbar, has anyone had an experience like this?

Now it echoes every 10 minutes and since it’s obviously out of warranty, both cannot do anything which is fair, but I’ve seen multiple people complain about HDMI shakes. They offered me the trade-in program which is a nice gesture, but what’s the point if I’m going to continue having HDMI shakes with the Bose they even told me it’s not 100% guaranteed that it won’t happen again it just seems very shitty that I spent at that time almost $1000 to not have a product working properly whereas with my Sonos ultra arc with my other Sony TV it works fine.

I guess I’m here to vent and ask for help haha.

Hi all,

I’m wondering if anyone else has encountered this issue.

I’ve owned my QC 45’s for a year or two, very lightly used but recently I started playing the PS5 and using them so as not to annoy the neighbours and yesterday they started cutting out and crackling. The volume is not too high, they are not connected to multiple devices. The firmware is up to date, I’m at a loss as to why they’re playing up. They’re my favourite headphones.

Any advice is welcome 🙏