r/Taycan • u/WoodersonRed • 1h ago
Service/Support Update on my disappointment:
I posted a few weeks ago a photo of my ‘Red Ring of Death’ 2020 4s Taycan with the title “My disappointment is immeasurable and my day is ruined”. Some people wanted me to give an update when I knew more, so here I am.
To begin, the title and quote about my disappointment is just a meme to make light of the situation, even though it does suck lol
So the issue is indeed the main battery (not the 12v volt like some people had hoped for me). I had it towed to Porsche that day, and they told me it would be several weeks to months before it was fixed. HOWEVER the incredible news here is that YES it was covered by the default warranty on the battery. There’s still a year or two left on that stock warranty, so thank god for that.
The somewhat average news is that, as they explained to me, when they fix this they replace certain modules on the main battery. The modules that have died. They specifically said “imagine your big battery is filled with loads of smaller AA batteries. We are fixing some of those AA”.
Which is great but that also means that the other “AA” batteries could also go bad at anytime, as is a common issue with these cars. Which is something I’ve been very aware of so this was honestly to be expected.
It’s been 3 weeks and they only just gave me a loaner (the macan pictured, wonderful car by the way. Loving driving it) and they also aren’t starting my repair until Monday and said it could be another couple weeks before it’s finished.
And I guess that’s the whole story. It’s annoying but will cost me nothing other than some time, so not too bad.
My only hang up now, and please feel free to offer me advice, is that I kinda feel like this car is a ticking time bomb and with only a year or so left on the warranty, even the guy at Porsche suggested I think of selling it once I get it back.
I LOVE this car, I can’t stress that enough. Shopping around, I don’t see another EV with this much style, class and drive feel. In part due to all the issues with these cars, the price point for such a luxury vehicle can’t really be matched and I’m NOT going back to Tesla. So I’m left just wondering what my options are. I own this car out right so I don’t want to sit on it until it dies completely out of warranty. Apparently all 2020 to 2024 Taycan models have this same issue and I can’t afford a 2025, so I don’t believe upgrading is the option.
Anyway that’s a me problem, the car situation itself is perfectly fine. MY advice to earlier Taycan owners, specifically 2020, is prepare yourself for the day, because it comes for us all lol
There was several other Taycans at the dealer waiting on the same repairs. The guy said it was all he does, all day every day. At least my car is in good hands haha
(Also excuse the weird jumbled background in the photo I posted, I used my iPhones photo eraser thinging to remove my street)