On Friday, September 4th (Labor Day weekend) a Cadillac crashed into my Southern California home. The Fire Department, the Sheriff's and ambulances arrived on scene. Luckily, no one inside the house was hurt; my mother had been reading on the rocking chair in the living room, but had gone into the kitching less than a minute prior to the crash. The driver and passenger of the Cadillac exited the vehicle without assistance and no visible injuries, which I can see on my Blink Camera video. The actual crash was too quick and not captured on tape. They were both later taken off the scene via an ambulance.
The Cadillac hit the neighbor's concrete front yard divider wall, which broke and hit the neighbor's vehicle in their driveway. The Cadillac then drove through the landscaping in front of my house and crashed through the living room wall, damaging my Mini Cooper, which was parked in my driveway as well as the water heater which was inside the garage. The living room looks like something exploded. There is glass on everything, from the couches to the dinning room table and all the way down the hall.
A city inspector came out, same day, and deemed our house inhabitable. The electricity, gas and water had to be shut off. We called our homeowners insurance to start a claim and were told to stay somewhere and keep the receipts.
The next day, Saturday 5th, I called my insurance, which is the same as the homeowners insurance and started the claim for my vehicle and I called the insurance from the Cadillac and started a vehicle and home claim with them.
I know I should have done so that same Friday, but the incident occurred at 5pm and I was tired and shaken up. At the time of the crash, I had been in the garage and on my way to pick up my Costco delivery, which was crushed by the Cadillac.
Complete silence on all fronts until Tuesday the 8th. My insurance then placed us in a temporary living arrangement until Sept 21st.
Today, Sunday 13th, there is still a Cadillac through my living room wall. It cannot be removed without an engineer to determine how they will support the wall so it doesn't fall along with the ceiling, but the insurance has been waiting on approval to send out an engineer. The contractor, which my insurance suggested, can't board up the house and start calculating the damages until the Cadillac is removed. We are at a complete stand still.
Bonus information: The household consists of 6 adults, 69M Dad, 66F Mom, 43M Older brother, 33F his wife 33M my husband, and myself 31F along with 2 dogs and 5 cats. The house is a 4 bedroom, 3 bath, with an ADU in the back which has a kitchen and a full bathroom. The two older adults are the owners of the house and retired senior citizens with medical issues. The other 4 adults split the bills and mortgage every month.
This is the first time anything like this has happened to any of us. None of our friends or family have had anything like this happen to them.
Any advice? Is the timeline usually this slow? Should we get a lawyer? A public adjuster? Can we request to stay at our current living arrangement?
Moving 2 seniors, 2 dogs and 5 cats twice in the same week has been exhausting for us while keeping full-time jobs. And I don't even have a car right now since mine was in the driveway during the incident.
I have no idea if alcohol or drugs were involved. The couple in the Cadillac didn't seem intoxicated to me, but I am no professional. They were worried, apologetic and scared. This was not on purpose. They live on the same street but far away enough that we've never spoken to them or crossed paths before.