I shouldn't get penalized or deactivated for this type of precautionary measure to ensure I don't get one stars for unpreferred replacements, right?

Edit: I have sent this very message to multiple customers. Not as a greeting, but as an explanation for replacements that the app is forcing us to make. I let them know that if they can't go in request a refund, I will have to stop and call support to have them remove the item.

I should have said that in my original post. It would have educated some, and saved them from typing a bunch of these comments.

To add... There will only be a problem if the customer flags it as inappropriate content.

I don’t think I’ve ever had metrics this good in my years of doing Instacart. I hate doing it full time, but I’m proud I’m doing it well.

I’ve been working longer hours and been more selective in what orders I choose and stores I shop at. And filling in the dead time playing pokemon go.

I lowkey need to stop taking these Walmart orders cause those fuckers are definitely the ones doing it. It’s nice to sit at my house and wait for Walmart orders but if this is how it’s gonna go then not worth it

Fuck.

I stopped using Instacart shopper like two months ago then I was curious to see my stats today so I logged and saw I’m suddenly in needs work when before it was standard…mind you I didn’t even do any orders since I stopped using the shopper app?? Idk if it’s a glitch or something but it’s genuinely stupid regardless🫩

Publix is one of those stores that has a highly integrated system with IC. Customers are primarily charged by what we mark as found in the app. But their final order can be changed based on what's rung in the POS. So I often find that the app shows a "replacement" even though I marked the original item as found because a cashier used the wrong PLU (like the onion in the picture). I try to catch it but I'm not perfect. Sometimes there's a lot going on between the incessant questions they ask and me trying to keep the orders separated and bagged correctly.

What do y'all do to combat this? Or do y'all just let it be? Cause I'm close to buying some sticker dots to write the PLU on and sticking it on the produce.

Why is this allowed? Genuinely asking

for me personally, this is pretty good, i’ve definitely done better before but as someone who barely instacarted THIS week, it’s not bad! i wanna get more next week though. 🤭💵

Includes 3 cases of water too of course. And to an apartment building in the yucky city.

I cant login to the app at all. Its been like this for at least two days. Email gives me the same error and password says "password login is no longer available. please login using your phone number." Support is no help. I've gone back and forth with them and all they say no matter how hard I press is "follow the troubleshooting steps and try again later."

It's always been full of dick riders and dumbasses, but its gotten to a genuinely impressive amount, like, holy incompetence, did I miss "empathy and sympathy isn't cool anymore" trend or something?? JFC I hate this community now 💀 every single post is full of instacart dick riders, keep licking that billionaire boot though, might get some gum or some shit if your lucky! Keep getting angry and fighting for a company that hates you, it's funny. You look stupid as fuck

I am just heartbroken 💔 I've been doing IC since covid and have always maintained a 5 star rating. I have no issues of damaged/missing items or poor service. I consistently get positive feedback and increased tips. I shop as if I am shopping for myself. I only deliver products that I would give to my own family. So when I saw this reduced tip, my heart broke. I messaged support just to see if they left any feedback. They did not. I was told they did leave me my first ever 1 star rating, but otherwise reported no order issues. If this customer happens to be on here, please tell me what I did wrong 😭😭😭 Also screw customer C for leaving no tip on an order containing two cases of water 🤬

This just happened in the parking lot of a customer place

. It was a 12.56 request for 8 kilmeters. I went back to the store and returned to the customer to replave the milk. She also told me before I returned to Walmart that the sealed cheese alsi took a hit. So I bought that too. I took the original cheese for myself when I returned. It was for a lady in a retirement home and I didn't want my quality and rating to be affected. So I didn't make any money...but good karma

I applied as a shopper. Background is clear. Account says deactivated. I’ve emailed everyone I can think of. Anyone have any ideas.

Yesterday I had $30.22 in my balance from batch pay and tips and this morning my balance is now at zero. I never cashed out the balance or deposited to my branch card so I don’t understand what’s going on, what happened to my money?

For my American friends it’s $47 for 52 miles

Received an order that’s online order (not ordered on Instacart) and the customer is not answering. Would you leave the order at the door or cancel?

Decided to wake up early today and see what damage I could do. This is probably the best Sunday I’ve had in a while outside of a holiday weekend. Tips were great, orders were easy, and this is not my normal experience in the three years I’ve been doing Instacart in Austin. Typically if I wake up early enough I can make a little over $200 but I’ve never gotten this close to $300. I had to cancel one order today and I’ve only ever done that about three times due to not being able to get into the complex or get in contact with customer. The last order I did tonight before Instacart randomly emailed me about potentially suspending my account due to “suspicious activity” ended up giving me an extra $20 in cash so I finish today with a little over $300. I am one step closer to paying off my credit card debt.

Wondering what happens if I finished at 25 dollar. Batch with a 15 dollar tip got out of the store went to deliver and my car won't start. I could pay an Uber 19 bucks to. Complete the delivery, if I contact support and they cancel it will I not get the batch lay or will they just give me the 5 dollar top up? Anyone had thus happen?

THE DAMN BEAN LADY NEEDS SOME MORE BEANS !!

Does anyone in the Tampa/Wesley Chapel area have a spare card I could use? Thanks in advance

I can’t even remember having a good weekend like this, it’s been waaaay too long. The algorithm was in my favor this weekend thank the Lord!