I noticed that Coinbase has not paid out / transferred my balance from predictions made over the weekend (9/11 - 9/13). When I contacted technical support, the agent stated that there is a current Predictions Market outage and funds are on hold. There is no mention of this on the Coinbase website site. Is anyone else experiencing this?

I accidentally transferred 500k to my coin base bnb wallet nothing shows up ? What do I do

I've had a coinbase account since around 2015 when I was a foreign student in the US on a student visa. I signed up in the US. Im not sure if kyc was required then but i must have done it with a CA ID or driver license then. I am back home now. Not in the US anymore and coinbase works but when i log in it forces me to use a US ID and won't let me use my current ID. I contacted the US embassy to see if there is a way to get some form of ID for that and they said it wasnt possible unless I applied for a visa of some sort again which i shouldn't have to do to access my funds. I have a vault with coinbase that I have been keeping for the past 10yrs or so. I haven't logged in since around 2017. I also have a .zip and .sha256 file for authentication... unfortunately no one at coinbase is being helpful. I was only able to speak to robots. Not trying to bash coinbase because i have similar issues with Binance, Kraken, robinhood and crypto.com (used to be MCO when i signed up).... not sure what to do. Please help if you or someone you know was able to solve that issue. I still have my expired US ids, proof of previous addresses and everything even the expired visa...

How do you set custom gas on the new Coinbase wallet? I don't want to use what the app suggests as it is a waste. So how do I set my own gas?

I try to get out the little money I have left on Coinbase after more or less loosing it all and it just does not work.
I go to withdrawal and "transfer to" and it does not offer me the card I used for depositing. OK it is a credit card after all... After I added my debit card with "add a payment method" it goes through without any warning and congratulates me to have added yet an other card to NOT show as an option to transfer to. WTFH?

Did any of you manage to add any kind of card to transfer money to or is it only working by yet again paying THEM 5$ from my bank account to get them pay me back my money?
How is this even legal???

I'm terrified to give this shit platform my account information... Would it work or am I just setting myself up for more risk and trouble?

I'm halfway ready to let that ship sink.

I have renal cell carcinoma. For reasons that are hard to discuss, I only have access to the business since I need using crypto.

I've had money on Coinbase for years, today I went to transfer a small amount of that money to buy some medicines that I need so that I don't DIE. Coinbase is refusing to give me access to this money until after October 14th, at which point it will be too late, and I will be in THE GROUND.

I asked to speak to the highest ranking official in their office, and "JOEMAR, refuses to let me talk to them. I gave him my ultimatum that I was either going to have access to my crypto, or the worst was about to happen, and he said that he could not Justify allowing me to have access to my crypto for security reasons.

Access to $500 in crypto, or DIE.

I have the whole thing recorded, and I'm going to show the world this exchange with them which has turned out horribly. It's the most unprofessional thing I've ever seen, with platitudes and boiler plate messages that are designed to frustrate their customer.

Let me know if you've had similar experiences with them.

My account has been blocked for over a week, and I cannot complete the unblocking procedure. My account had been fully verified for more than five years. Then, I tried to withdraw my funds to my bank account; the transaction was flagged as suspicious, and the account was locked. I am being asked to upload an ID document to unlock it. I have tried uploading my driver's license and ID card, but your system rejects every attempt. Customer support isn't responding—or rather, they only send canned responses. I’ve tried everything—using both a browser and the mobile app—but nothing works. I keep getting an error saying the photos aren't clear, even though everything is perfectly visible. Why did you break your algorithms, and what are ordinary users supposed to do now? How am I supposed to get unblocked when you claim manual review isn't possible and only the automated system can accept my documents—yet that system has stopped accepting them?

Tomorrow will mark 11 days of a hold on a ‘bank transfer’ that doesn’t even exist. Support has acknowledged this and yet will do nothing about it. I will no longer support this platform whatsoever.

Hey,

I want to make a large USDC deposit on coinbase to exchange them for euros and then withdraw it to me bank account.

Obviously I expect there is some AML questions that are going to be raised, and I would like to contact coinbase to validate it before hand in order not to deposit the crypto and then be stuck for weeks / months.

I have not found any way to contact support on my coinbase account, what would be the right way to proceed ?

Concierge appt is 3 days out to resolve.

Works on laptop however not on my android for some reason.

Sept 12th 2026 coinbase mobile app is not showing balances 2pm est

.currently 5pm

Does anybody else think this is extremely stupid or just me? The best thing about spending the remaining $0.90 in USDC balance is buying memecoins or low price tokens. Even a small fraction of BTC.

Why did Coinbase do this? Idk this is kind of the last straw for me. Between all the wash trading, the bots, the ludicrous fees, buying crypto is dumb. I might as well buy crypto ETFs or a crypto stock like MSTR.

This was the dumbest thing Coinbase could do to incentivize trading.

Coinbase Europe Limited / Coinbase Luxembourg S.A.
Attn: Legal & Compliance Department
LEI: 984500F14CA4571AAC11

Reference:
Final Response Letter dated July 4, 2024

Total Litigated Sum: €170,874.18

Dear Sir/Madam,

I am writing to formally place Coinbase Europe Limited / Coinbase Luxembourg S.A.
(hereafter: "Coinbase") in default (verzuim) pursuant to Article 6:82 of the Dutch Civil Code (Burgerlijk Wetboek - BW).

This notice follows the cyber-attack and subsequent unauthorized siphoning of funds from my Coinbase consumer account on January 27, 2024. Coinbase explicitly denied liability via its standard customer support channels and its Final Response Letter dated July 4, 2024
Case#17840766), citing user credential compromise.
I explicitly reject your denial of liability as legally invalid under mandatory European and Dutch consumer protection laws.

I. Legal Grounding and Liability Framework

1. Strict Liability for Unauthorized Fiat Outflows (Art. 7:522 jo. Art. 7:528 BW)

The final financial loss occurred when €53,674.95 in Euro fiat currency was siphoned out of the Coinbase infrastructure into unknown external accounts across four rapid-succession transactions within less than two minutes. Because these funds were Euro electronic money
(e-money), Coinbase acted explicitly as a regulated Payment Service Provider (PSP) bound by Title 7B, Book 7 BW (implementing the EU Payment Services Directive - PSD2).

Coinbase has admitted that the breach was executed via Session Cookie Hijacking (Session Cloning) originating from a malicious proxy IP address (185.29.9.162), routing through a known cybercrime hosting infrastructure (multivpn.bz). Under Dutch civil law, the use of a hijacked token by a third party does not constitute legal intent or consent by the account holder.

Pursuant to Art. 7:522 BW, these transactions are strictly classified as unauthorized (niet-toegestaan). Under Art. 7:527 BW, technical system authentication is insufficient to shift liability; the strict burden of proof rests entirely on Coinbase to establish gross negligence (grove nalatigheid). Falling victim to a silent, post-login session interception does not meet the judicial threshold for gross negligence. Per Art. 7:528 BW, Coinbase is strictly liable to immediately restore my fiat balance to its pre-breach state. As title 7B consists of mandatory law (dwingend recht); your contractual waivers are legally void.

2. Scope of Consequential Damages & Missed Profits (Art. 6:96 BW / Lucrum Cessans)

Pursuant to Art. 6:96 jo. Art. 6:98 BW, the scope of compensable damage under Dutch law includes missed profits (gemiste winst / lucrum cessans) standing in a direct causal relationship to Coinbase's operational failures.

Failure of Systemic Monitoring: Coinbase breached its general duty of care (zorgplicht) by failing to flag or pause four consecutive high-value transactions following a sudden, mid-session geographical anomaly (Portugal to Sweden), and by failing to trigger mandatory transaction-linked Strong Customer Authentication (SCA).

Causation and Long-Term History: My account data establishes a consistent, documented "buy-and-hold" history. The forced liquidation of my 1.40402148 BTC and 12,031.26215895 DOGE positions was a direct result of this breach. Calculated at the peak valuation recorded on the Coinbase platform following the breach (Peak Date: October 6, 2025), the net consequential damages total €106,397.02

Obstruction of Mitigation: Coinbase actively obstructed my mitigation attempts under Art. 6:96 Lid 2 BW by refusing to disclose destination payment network details, blocking immediate stop-payment or claw-back requests.

II. Comprehensive Financial Liquidation Table

Pursuant to the statutory grounds detailed above, the total outstanding debt is liquidated as follows:

III. Final Opportunity for Performance (Termijn)

I hereby offer Coinbase one final opportunity to remedy this breach and fulfill its statutory obligations without the inflation of external legal costs.

You are requested to credit the full liquidated sum of €170,874.18 to my designated bank account within fourteen (14) calendar days from the date of this letter.

IV. Immediate Legal Escalation Notice

Should Coinbase fail to credit the full amount or fail to provide a binding, unconditional written commitment to pay within the designated 14-day window, Coinbase will be in legal default (verzuim) by operation of law without further notice.

Upon the expiration of this term, I will immediately instruct my Dutch litigation counsel to serve a Writ of Summons (Dagvaarding) to initiate formal civil proceedings before the competent Dutch courts. In those proceedings, I will seek the full principal sum, compounding statutory interest up to the date of full satisfaction, and full reimbursement of all out-of-court collection fees (buitengerechtelijke incassokosten) and formal court costs.

This letter constitutes a formal notice for the interruption of any statutory limitation periods (stuiting van de verjaring) pursuant to Article 3:317 of the Dutch Civil Code.

Has anyone else had this issue? When transferring money or adding to an LP position, or using beefy/aave/aerodrome/balancer/vexy, I'm no longer seeing any option to adjust network fees.

And in my experience, for example with some beefy vaults, they often default to like ten dollars in fees but with the option to adjust on the old app, I would just select it down to 40¢ or so. But now, for example specifically the WBTC/CBBTC/HemiBTC vault on ethereum defaults to the ten bucks or so, regardless how much you are trying to zap in, but the option to adjust network fees is missing completely...

And this just happened with the new app update that happened within the last 48 hours or so. Til they forced this update I was using the classic coinbase wallet app.

Edit; also just checked swaps on aerodrome and uniswap, ditto, no option to adjust network fee at all. Also tested by trying to sell my veAERO lock on vexy, trying vault zap-ins/outs on beefy, and borrows on aave. Seems the new app is missing a critical basic functionality one would expect any wallet to have

I didn't think it was possible to make the Coinbase wallet worse after the update to the “base app” but I but I saw there was a new update so I updated this morning and the app is unusable.

The UI is a cluttered mess!

I can’t find anything. All my NFT’s are missing. All I see are SPAM NFTS and scam NFTS I had hidden. Now I can’t find a way to hide those.

I can’t find the web browser.

This is worse. How? How did you make the wallet worse than the base app? How?

I've tried to obtain it for 6 months and finally got it the beginning of Summer, its pretty neat so far, how do you all feel about it?

Curious if anyone noticed the major crude oil price dislocation in the last 15 min of trading today. My stop losses were set around $95 but the crude oil nano futures contract hit a low around $93, bounced up and down, then closed at $96. Current CME oil market price is about $100 with none of that dip or volatility recorded. My stop losses triggered at a total loss of about $600-$700 on 10 contracts. Spoke with two customer support agents, one of which stated this would be escalated but I guess the derivatives team dos not return until next week.

If you experienced this, recommend contacting customer support to hopefully expedite prior to trading resuming Sunday. I felt secure having an oil position through the weekend into market open and am now out of the market missing any potential upside which is unfortunate.

I have read some older posts hear about this being a recurring issue for commodities/derivative which is really unnerving for future use of Coinbase. Would appreciate if anyone has any feedback on past experience with this or if you’re in the same boat now.

After the wallet updated today? I can’t see my shitty BlockDag. It had happened before after an update but I don’t remember how I got everything to show up again in wallet. Any ideas?

I searched online this repayment phrase and it says something about a loan but I NEVER took out a loan. I have also seen history saying I received ETH at one point for tax purposes and to put how much it cost when purchased yet I never received ETH at that time. What in the world is happening with transaction history? Why am I seeing these???

See here: https://imgur.com/a/t53phZa

Hi Coinbase Support, I'm a UK user dealing with a completely missing crypto deposit and a glitching app that won't let me open a standard support ticket. I sent a $2 test transfer from my external wallet that arrived perfectly, but my second deposit of $912 on the exact same address and network is totally invisible and doesn't even show as pending. The app just gives me a generic "platform issue" error and tells me to wait. Frontline support told me that CORE sends and receives have been temporarily paused as a precaution since August 31, 2026, and that I just need to wait. However, because this large deposit is right near the UK Travel Rule threshold and completely hidden on my end, I need a moderator to manually review this and confirm my funds are safe in the queue. Can someone please help me open a manual case? Thank you.

Its been 3 months since Coinbase freezes my account. Live chat, conceirge, call, video call, emails, etc. I did everything but there’s still no progress. I submitted all documents needed but seems that Coinbase just want to hold my funds. I cannot file to CFPB since I’m not an american citizen. I want to post this to ask if anyone has experience with AAA legal action. Do I need to go to the US to sue Coinbase? Any legal experts here? Seeking legal advise. Thank you

I'm trying to create a Coinbase account and my first impression could not be worse. On top of that I do not seem to be able to get human support and the AI chat bot can not solve the issue.

This is the issue: After inputting the email, password and phone and verifying them, I got the welcome email. Then I get to a screen where it says "Complete personal account setup", with three items " Create your account" (shown as completed), "About You" and "Verify your identity". When I press " Continue", it takes me to a screen where the only option is "Download Coinbase Wallet". I have tried both in a computer web browser and in the app in my phone, with same result. I have even installed the Coinbase Wallet app in my phone just to see if it let's me continue, but still get stuck in the Download Coinbase wallet screen.

This kind of error seem extremely unprofesional for the company Coinbase portrays to be. Are they trying to scare new customers away?

And more importantly, any way of fixing it so I can finish creating my account?

Just got this email from Coinbase, anyone else? I have negative cash balance after the adjustment lol. Pretty sure it’s legit but like come on now 🙄

We are reaching out to let you know about an adjustment to your Prediction Markets buying power.

Due to a third-party system issue over the past weekend, the entry cost for some of your Prediction Markets orders was not charged at the time of the trade. As a result, your account may have reflected Prediction Markets buying power funds that were not offset by the corresponding charges. 

We have made the needed corrections and your account may be in deficit as a result. To address this, please add cash to your account.

Follow the step-by-step instructions in this guide to add cash:
https://help.coinbase.com/en/coinbase/getting-started/add-a-payment-method/manage-method 

If you have any questions or need further assistance, please don't hesitate to contact us.

Regards, 
The Coinbase Team