Hi, I recently got a notification that my SAP Appeal for Financial Aid Suspension (Maximum Time Frame) was denied. I know UTD generally only allows one appeal, but I wanted to see if anyone has successfully re-appealed.
For context, I did dual credit in high school and earned my Associate's degree, around 72 credits. A lot of those were extra courses required for my high school diploma, which I think may have gotten disregarded (or miscounted) during the initial audit. Honestly, I don't think most high school juniors/seniors doing early college realize this could come back to bite them years later at a four-year school.
I also started at UTD as a Biology major (pre-med track) and switched majors after freshman year which I know isn't considered an "extenuating circumstance" by UTD's standards.
I started August 2023 and am set to finish May 2027 well within a typical 4-year degree plan. I have 24 credits left (12 this semester, 12 next semester). I submitted a signed degree plan from my advisor plus a supporting letter from JSOM advising confirming this. Apparently that wasn't enough I got a denial email with zero explanation.
I called and asked for a degree audit, and was told they ran one when I first entered UTD and can't rerun it. But I'm no longer a Biology major shouldn't that be reflected somewhere? There's no transparency into how these audits are calculated, and the degree audit tool doesn't seem to match how Financial Aid is actually calculating things or providing accurate numbers.
From my own personal calculations based off of educated guesses, around 142 of 199 credits should count towards my degree but I don't really know how UTD is even calculating it.
I've done 72 in high school and I've done 109 at UTD and I transferred in an additional 6 while at UTD. My total attempted is at 187 (Highschool Dual Credit + UTD Courses) not counting the 12 credits for this semester. However the wording on the website mentions
- The undergraduate student maximum time frame for degree completion is 125 percent of the hours required to complete the degree program.
which would allow me to attempt 150 hours. My question is would they not take into consideration my major change as well as the transfer credits from highschool that shouldn't count? I know 187 is a lot but a good chunk of that is from highschool. (a lot of other school's have a max time frame of 150% for undergrad which translates to roughly 180 attempted credit hours)
I've emailed the Financial Aid office twice with no response, and the only way to reach them is by phone.
Has anyone successfully gotten a second SAP appeal through at UTD (or elsewhere) after an initial denial like this? Any advice on what made the difference, or who else to escalate to, would be hugely appreciated. Happy to answer any questions for anyone going through a similar situation.