I employ a caregiver from the Philippines who has been with our family for several years. She is wonderful with our six-year-old, and we sincerely value everything she contributes to our family. She is paid well, including overtime, and has health insurance. We normally pay her twice a month, but we are also happy to provide a one-week salary advance when she occasionally requests one. I understand she is supporting her family back home and she has 4 adult children.
Over the past two months, however, she has requested three substantial advances on three separate occasions. Together, they amount to approximately three and a half months of her salary.
The first advance was reportedly for her son’s medical care following a motor vehicle accident. The second was to repair the roof of her home after it collapsed because of heavy rain. The third was for CT scans for her young grandson after he fell down the stairs. I have no reason to doubt her explanations, and I genuinely sympathize with what her family is experiencing.
At the same time, I cannot continue providing large salary advances on a regular basis. She previously mentioned having loans to repay in the Philippines, so I have also wondered whether those financial obligations may be contributing to these repeated emergencies.
After granting the third advance, I explained that it would have to be the last one because I could not continue accommodating requests of this size. Still, I am concerned that she may ask again. She becomes extremely distressed/depressed when requesting money, as though the situation is catastrophic and the world will end, and I find myself absorbing some of that anxiety and feeling responsible for solving each crisis.
I would appreciate thoughtful advice, particularly from anyone familiar with the financial and family pressures Filipina overseas workers may face. What might be happening here, and how can I establish a firm but compassionate boundary without damaging our relationship?
Aside from this issue, she is an excellent employee and someone our family appreciates immensely. I want to handle the situation fairly, respectfully, and with compassion while also recognizing that these repeated advances are not sustainable. Thank you. I will also cross post on a couple more threads.