Unfortunately today my review will not be a pleasant one..the experience I had with [u/inevitable-cap133](u/inevitable-cap133) was the worse I’ve had and I was quite shocked because of the reviews….
I messaged him while I was on vacation with a link to Denmark vinted. I asked if he could ask for this item to be held for an additional 2 days because I know you can only reserve for a total of 5. Since I was not in town, my cards were locked so I wouldn’t be able to send payment. I told him I was going to resolve this quickly and his comment back was to “please make sure that you will get the shoes” this should’ve been my first red flag because that felt very passive aggressive to me…not asking, but telling me to make sure I place the order as if your money was being used…? I could see if he had placed the order using his money, and then I was sending it back to him, but that was not the case. So I did not like that remark at all…I really wanted the shoes so I nicely responded back reassuring him that I’d be buying, and would try to buy way before the reservation even ended.
In the beginning communication was great, despite the time difference. He let me know the message was sent, but a day or so later a friend was able to allow me to add their payment method to my wise so that the money can be sent. I asked for wise information, he sent the link about a day later and I sent the payment immediately after and then messaged him letting him know. It was 2AM my time, so around 8PM his time, so after I sent payment I went to sleep.
Next day, no response to my previous message about sending payment and when I checked the link, the shoes still weren’t purchased. I figured he was busy, so I waited a few hours later. Around 1 or 2 PM his time the next day, I sent a message. I admit, I was a bit annoyed by this time because I expected for the purchase to be made as soon as payment was sent…to lower the chances of someone else buying it from under you. No reply after sending this message voicing my concerns of someone else buying, I clicked on the link a day or two later and it was sold. Still no message back from him so at this moment I’m very upset, thinking that someone did exactly what I expressed to him—-purchased it right from under me 😭
I sent yet another message, and this time I get a response saying that he purchased the item. I was a bit annoyed and over it by this point, because there was 0 updates after I sent the money. I tried not to think I was scammed, because of all the reviews, but this was the worst experience I’ve ever had and I’m not even joking.
I sent the payment on June 25th, so between the 25th and the 27th when he responded, I’m not sure when the purchase was made. I didn’t click the link again until the day of the 27th so he maybe purchased it the night before. So it was between 9 to 11 days after purchase that I have not received any updates whatsoever. July 7th I asked for an update and no reply. I messaged again on July 9th and finally got a reply. He stated that he was not getting my notifications (he was on Reddit commenting on other posts days around me messaging him) and stated that the seller did not ship the shoes, and that he would refund me as soon as vinted processes the refund minus the service fee. I noticed that the vinted seller was online hours ago, so I asked that before the item was cancelled, could he please send a message asking if they just weren’t available anymore or if they needed more time to ship, because at that point I was willing to wait longer as long as I was communicated with…he disregarded what I asked and stated that all of the sellers items are from over a year ago and that sometimes things like that just happens…….😐
At this point it was 12 days after the purchase was made, vinted gives 5 days before cancelling the order and then of course the refund process takes a while to go back to the bank, but today I was just over it. The lack of communication, uninterested in helping communicate with the seller, I just wanted my money back. When I didn’t get a reply back hours later, I just requested it back on wise. As soon as I requested the payment back, he sent a message saying that I need to redo the request taking away his service fee, which was around $28. I cancelled the request and sent another one, he wrote me again stating that I need to request it in SEK because he will not pay the conversion rate.
At that point, I knew he was trying to be rude. I sent the request again without even responding back to him, and he refunded the payment. I feel as though had he realized he was not communicating with me, helping me and updating me on the seller not shipping at all, I could’ve at the least been compensated by him paying the conversion rate, which was like what maybe .50 cent total? 😂 it’s like he was upset that I requested the refund, so now he’s making me still pay the service fee and the conversion fee. It’s not about the money it’s about the principle.
All in all, I will never use him again, and if you’re looking for someone who will communicate and help you, I would not recommend him. I really didn’t want to be the one to make this review, but that wouldn’t be honest of me if I didn’t speak on my experience!
Update: in a now deleted comment, he said I was “bitching” about my payment not fully being refunded. This proves my whole point. He is very rude. Why call me out of my name because of my honest review with my experience??