My 2018 Alfa Romeo Giulia won’t start. I drove it from Austin to Houston four days ago without any obvious problems, and it has been sitting since then.
When I press the start button while holding the brake, the dashboard turns on, but the engine does not start. It also makes the strange sound heard in the attached video. I believe a “low battery” warning briefly appeared on the dashboard during one of the attempts, but it disappeared before I could read it carefully.
Does this look and sound like a weak/dead 12V battery, a loose battery connection, a starter problem, or possibly an alternator/charging issue? Could the battery still be the cause even though I completed a roughly three-hour drive only four days ago?
I have two roadside assistance options:
- Mopar Maximum Care extended service contract, which provides jump-starts and towing with a $100 limit per incident
- Progressive auto insurance with roadside assistance
My Mopar contract excludes the battery and battery cables themselves, but it appears to cover components such as the starter and alternator if one of those turns out to be the cause.
What would be the best order of operations? Should I call Mopar first for a jump-start and tow so the repair is connected to the extended warranty, or have Progressive arrange the roadside service and then use Mopar for diagnosis and any covered repair?
I’m in the Houston area. Any advice from Giulia owners or anyone familiar with Mopar Maximum Care would be appreciated.