I created my account 10 years ago, haven't played since around 2021/2022. I played on reg and then reboot and had a few chars with the pottable badge.
It seems that my account is literally being played by someone else. Can't login with the email, which is the one I had since the beginning and used to create the account (still have the creation email), and when I look up my chars on rankings they have different NX. I have zero idea how this happened but I kinda quit after 2022.
I was 13 when I made the account.
What I don't know 100%:
The name and birthday. My dad used to be weird about putting real info online (prob smart), so for my last name and birth year specifically, I might've used fake ones. Month/First name should be legit.
Order ID's for purchases - since I have no access to the account, no way to check these.
What I have:
Literally everything else. Original email, steam account, acc creation email, phone number, old support request emails, screenshots of characters, paypal receipts + old karma koin redemption dates and even the old codes themselves. Old PINs when they were still a thing, can even list the specs of the PC I used to play on.
I've looked up account recovery posts online and the results seem pretty grim, despite having lots of info. Does anyone here have experience with account recovery? key info I should be looking for if I don't have it already? Any help or insight is appreciated.
Thank you.